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The Gateway Hotel Ganges Varanasi

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The Gateway Hotel Ganges Varanasi
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1,477 Reviews from our TripAdvisor Community

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Showing 1,192: English reviews
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testelt
Reviewed 2 days ago NEW

The Taj Gateway Hotel is the best in Varanasi, well located to visit the city, and still a quiet oasis especially at the swimming pool. Staff is very service minded and hospital. We had a very good and personalized service at the restaurant by Mr Nitesh and his team. Being among the few wine consumers , we could appreciate the...

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Helpful?
Thank Christiane V
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This is probably the best hotel to stay in for Westerners in the City. And, the city is probably the most interesting to visit in the World if you are interested in Christian, Jewish, Hindu theology, christian science, theosophy and way of our souls being reincarnated divinely. Picked up a a bad sinus condition with some bronchitis in the early...

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Helpful?
Thank Andrew H
About Hotel's Favourite Review
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Thank you for choosing The Gateway Ganges Varanasi and for sharing your feedback on Trip Advisor. Your feedback is essential in our effort to improve our service standards. It gives me a great pleasure to read your kind words on overall stay and services. Your kind words have been shared with our team who take great pride in...

Melbourne, Australia
Reviewed 4 days ago NEW

This hotel was booked as part of a package deal through my travel agent for two nights, the staff were very friendly and helpful however the rooms are very old and need updating. Bathroom was very tired with poor lighting. Location appeared to be good but difficult to know for sure as we had a driver. Restaurant and Bar very...

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Helpful?
Thank Lisa070660
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Thank you for choosing The Gateway Hotel Ganges Varanasi and for sharing your feedback on Trip Advisor. We would like to apologize for the inconvenience caused during your stay. Your feedback with regards to renovation has been shared with the team for an effective measure to be addressed from our end. We rely on the constructive feedback of...

Chandigarh, India
Reviewed 1 week ago via mobile

As usual Taj experience is the best, their hospitality, quality of food served, rooms, house keeping etc beyond explanation. The hotel is located in the heart of city and easily approachable. However rooms need to renovation.

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Thank Sk K
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Thank you for choosing The Gateway Ganges Varanasi and for sharing your feedback on Trip Advisor. Your feedback is essential in our effort to improve our service standards. It gives me a great pleasure to read your kind words on overall stay and services. Your kind words have been shared with our team who take great pride in...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

The Taj gateway in Varanasi is just a perfect location when visiting the city, in the heart of the town it fits just perfect with the hustle and bustle Varanasi offers, a typically good standard which is what you come to expect from Taj, the hotel offers a great selection of traditional Indian fare whilst giving consideration to the tastes...

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Helpful?
Thank Michael W
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Thank you for choosing The Gateway Ganges Varanasi and for sharing your feedback on Trip Advisor. Your feedback is essential in our effort to improve our service standards. It gives me a great pleasure to read your kind words on overall stay and services. Your kind words have been shared with our team who take great pride in...

Toronto
Reviewed 1 week ago

This will soon become a full Taj hotel. They are in the process of doing upgrades so that it will be fully worthy of that title. The manager, Gaurav Srivastava, was MOST gracious and helpful. Food was very good. Liked the hotel and would return. Service needs a bit of work but they are training all the time and the...

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Thank bseagram
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Thank you for choosing The Gateway Ganges Varanasi and for sharing your feedback on Trip Advisor. Your feedback is essential in our effort to improve our service standards. It gives me a great pleasure to read your kind words on overall stay and services. Your kind words have been shared with our team who take great pride in...

Kolkata, India
Reviewed 1 week ago via mobile

This is best place to stay with family as other options are not so good. However Taj has not renovated the place and it has old look with average maintenance. Food is excellent. Large open space but not maintained properly.

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Thank rajivgupta1116
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Thank you for choosing The Gateway Hotel Ganges Varanasi and for sharing your feedback on Trip Advisor. We would like to apologize for the inconvenience caused during your stay. Your feedback with regards to renovation has been shared with the team for an effective measure to be addressed from our end. We rely on the constructive feedback of...

Varanasi, India
Reviewed 1 week ago

All arrangements are up to the mark,hotel staff is very courteous & ready to help you with genuine smile (not plastic smile) from housekeeping to reception to bell desk to room service everything is excellent. Room is well arranged & neat & clean. Thanks TAJ GATEWAY Varanasi to make my trip memorable.

Review collected in partnership with this hotel
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Thank 339nishantk
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Thank you for choosing The Gateway Ganges Varanasi and for sharing your feedback on Trip Advisor. Your feedback is essential in our effort to improve our service standards. It gives me a great pleasure to read your kind words on overall stay and services. Your kind words have been shared with our team who take great pride in...

Mumbai
Reviewed 1 week ago

First of all, we were a little apprehensive when we learnt (after booking) that the only access to the hotel is by boat, and that it is inaccessible by car. We were bowled over by the ever present view of the Ganges, a liesurely coffee on the courtyard, by the river, the private ghat and the exclusive boat rides. The...

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Thank hamlet_9
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Thank you for choosing The Gateway Ganges Varanasi and for sharing your feedback on Trip Advisor. Your feedback is essential in our effort to improve our service standards. It gives me a great pleasure to read your kind words on overall stay and services. Your kind words have been shared with our team who take great pride in...

Paris, France
Reviewed 1 week ago

lovely , historic hotel , an oasis in the hubub of Varanasi French-speaking guide for our visit of Varanasi and Sarnath plus a "sati " in the evening . Good food and swimming pool . Varanasi is quite an experience in Hindu India .

Review collected in partnership with this hotel
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Thank Agfleur

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Group-oriented mid-rise hotel centrally located on Raja Bazar Road at Nadesar Palace Grounds, on the banks of the Varuna River. ... more   less 

Additional Information about The Gateway Hotel Ganges Varanasi

Address: Nadesar Palace Grounds | Cantonment, Varanasi 221002, India (Formerly Taj)
Region: India > Uttar Pradesh > Varanasi
Price Range: ₹ 4,072 - ₹ 10,407 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Gateway Hotel Ganges Varanasi 5*
Number of rooms: 130
Reservation Options:
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Hotel Style:
#1 Business Hotel in Varanasi
#2 Luxury Hotel in Varanasi
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Ganges Varanasi staff and other travellers.
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Questions? Get answers from The Gateway Hotel Ganges Varanasi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“fantastic view, perhaps the best in Varanasi”
hamlet_9, 13 Apr 2017 | Read review
“Quiter rooms”
fscavalcanti, 11 Apr 2017 | Read review
“We enjoyed the views at the front of the hotel overlooking the garden and main road.”
RodgerH74, 15 Mar 2017 | Read review
“A room in the renovated section of the hotel ....5th floor....”
sshawtriples, 15 Feb 2017 | Read review
“Ask to see your rooms. The staff seemed very accommodating”
FlyMikeNow, 28 Jan 2017 | Read review
5 of 5