A perfect place for stay at the land of Shiva. Set amidst lush green meadows, the team led by Mr Vikas Nagar comprising Mr Arghya (F&B), Mr Santosh (F&B at Nadesar), Mr Pramod (Floor I/c), Guru (In-room dining) and Dilip (Housekeeping) were perfect host. Tasty Banarasi cuisine was served at Varuna and Chowk. The hotel celebrated Republic Day with great pomp and show. Everything about the property is perfect. Me and my family had a memorable stay.
Stayed for 3 night s from 22/25 jan 2023 , everything about this place is full of postive vibes ,the smiling faces welcoming u ,and always ready to help for everything ,makes this stay very memorable and wanting to come back to this place and the holy city too. Special mention to the personal attention given by Mr Vivek Sharma ( General Manager),his interest in seeing the guest comfort and a special word for Mr Vikas Nagar Opration Manager who went out of the way to ensure all our needs are met also Mr Dhananjay the guide provided by the hotel was top of the line.Highly recommend to stay atleast 3 nights to experience the best of the best.
It's a delight to come to Varanasi and the best option is the Taj Ganges...what makes the stay special is the top class service.Am writing this review to thank Azhar Mangal and Rajiv their team leader for their dedication in trying to cater to all the needs of their demanding guests specially during breakfast.Thank you all will visit soon Chef Kamalendu manages everything smoothly with a big smile greeting all the guests.The breakfast spread is impressive with lots of choices the crispy hot jsalebi is a treat.However the only thing that could do with some improvement is the front desk..prompt service would be appreciated.Thanks Azhar and Mangal please keep up the Good Work...Hope to be back very soon
Probably the best place to stay in Varanasi. Taj hospitality at its best. Breakfast and dinner are outstanding. Varanasi famed street food in the Hotel itself. And of course most hygienically prepared. Azar looked after us with warmth.
Corporate room. Amazing staff. Very courteous staff. Nice spa facility and the food is really amazing. The hotel is at a nice cantonment on the outskirts location. The varieties offered are also amazing.
Once again back to the Holy City and staying here o for 2 nights.The rooms are a little small but very clean with all the comforts.The breakfast spread is very tasty with a lot of choices Dinner at Varuna is just super delicious and fresh with many veggies from their own garden.A Big Shout for Kaustav Ajay and their team...The service right from Housekeeping , breakfast at Chowk and gourmet Indian fare at Varuna is commendable .Will definitely stay here again.Thank you Kastubh at Varnua
Hospitality was awesome. Every single staff trying to make the experience even better. From restaurant manager to service staff, everything was awesome. Special thanks to Mr. Navneet ji manager from Chowk restaurant and Mr. Mayank ji who served us delicious food. It was our first wedding anniversary and it was worth the stay.
Great restaurant and super clean room. Tried to book couples massage, but desk could only point to code to be scanned. Many services listed but no prices. Keycards stopped working but evenually got housekeeping to let us in and ssid to go to front desk for new key. (perhaps they were too busy to have new keys sent to me) between somewhat limited time and several sets of hassles (new keys, getting price of treatments) we skipped massages. Hope the hotel and spa will make it easier tp use services.
Your housekeeping team Mr Pramod , your Food N Beverages team Mr Navneet, Rajiv, Azhar all are great . though it's an old property and smaller rooms but your services makes us feel like home. even your Front office team Mr Piyush all are cordial and have smile on their face which feel us good.
Taj Ganges specially chowk restaurants are one of my favourite restaurants and Mr Rajiv Azhar and Navneet are too good and they really take good care of us. They always make me feel second home. Complete taj mess.