D - 52/1 - 2 Luxa Road Near PDR Mall, Ramapura Luxa, Varanasi 221010 India
Bedzzz, Varanasi
41 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The hotel is easily accesible from Varanasi Junction and near Dashashwamedh ghat.The rooms were new and every gadget provided was in working condition. Toilets were clean and the room service was also good. Overall stay was pleasant. The only con was that the restaurant was costly.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Â They have only veg options in their restaurant. Try snacks and food from nearby food outlets.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Other at Bedzzz, Varanasi
Responded 27 Jun 2024
Dear Meander23912012351, We're thrilled to hear that our convenient location, well-maintained rooms, and efficient room service contributed to a pleasant experience during your stay. Cleanliness and functionality are top priorities for us, and we are glad these aspects met your expectations. We understand your concern regarding the pricing of our restaurant. Please know that we are committed to providing value to our guests, and we regularly review our pricing to ensure it reflects the quality of food and service we aim to deliver. We appreciate your feedback and will certainly take it into consideration as we strive to improve our offerings. We hope to welcome you back again soon and are eager to serve you with all the comfort and excellence you expect from us. Your insights are invaluable and help us enhance our guest experiences. Chinmoy Das
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location near the main dashashwamedh ghat and godowlia chowk, good food (breakfast) Alam was very courteous, Rooms facing the street can be a bit noisy. When asked they changed the rooms for us. Rooms are clean with all basic amenities.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Other at Bedzzz, Varanasi
Responded 17 Feb 2024
Dear RohitB, We're delighted to hear that our proximity to Dashashwamedh Ghat and Godowlia Chowk enhanced your stay, and that Alam's courteous service contributed to a positive experience. It's great that our breakfast offerings were to your liking and that the room cleanliness and amenities met your expectations. We appreciate your feedback regarding the street-facing rooms. Understanding your need for a quieter environment, we're glad our team was able to accommodate a room change for you. We continuously strive to ensure our guests' comfort, and your insight is invaluable in helping us improve our guest experience. If your travels bring you back to our area, we hope to welcome you again for another enjoyable stay. Chinmoy Das
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had 3 rooms, 2 on the 2nd floor and 1 on the first. The bookings were done via the hostohotel directly and for 1 night we paid 15500 inr total (excluding bfast). We arrived at 3pm and they had still not readied 1 room. Since we wanted to go to the mandir and aarti we didn't want to spend any time at the hotel. Apart from the delay, everything else was good. The location is a walking distance from Kashi Vishwanath Mandir. The road from the hotel is a one way and one Has to walk towards Gowdolia chowk in order to go to the mandir. However reaching there with luggage is not a problem as all the locals take bylanes of Benaras to avoid the one ways. We took an e Rick from station and arrived here in 20-25 mins. There was someone to take the luggage up the lift. There is cool hangout zone on the 3rd floor where we enjoyed some games while waiting. Exactly opposite is the famous Deena Chat Bhandar which opens around afternoon 2ish. Good stay and location.
Read more
Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Would like to share my mothers experience at your hotel .She is a Sr Citizen. it was the worst customer service any one could expect . She had a terrible experience at this Leisure hotel . The staff continuously misbehaved was very rude and unhelpful specially the reception and room service staff . We requested you to consider for early check-in as my mother is Sr citizen and she'll not be able to will untill 1pm . But your pathetic staff made her wait for 4 hours and finally when offered the room at 12;30 pm it was not the Delux room that i paid for because it was unavailable ! This kind of unprofessional behaviour shows the poor management of your institution . They denied breakfast for the 1 st day then on the 2nd day when i called them to say that breakfast was included they argued with me for a long time and then accepted it as if it was a freebie given . last but not the least ,at the time of check out my mother kept calling the service staff and reception for helping with luggage but no one came so finally an old lady of 61 years carried her heavy luggage from the room to the taxi . your management should be ashamed if this is how you treat your Guests !
Read more
Date of stay: February 2024Trip type: Travelled with family
Room Tip:Â Avoid this Hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Other at Bedzzz, Varanasi
Responded 8 Mar 2024
Dear JYOTI N, We are truly saddened to read about the experience your mother had at our hotel. As we pride ourselves on delivering a high level of service, it is clearly evident that we fell short in this instance. The treatment she received is unacceptable and does not reflect our values. Regarding the early check-in, we strive to accommodate such requests whenever possible, and we regret the extended wait time your mother faced. The oversight in room allocation is a serious matter, and we are looking into why this occurred to ensure it does not happen again. It is concerning to hear about the issues with breakfast service, as all our guests should receive the amenities included in their stay without question. The lapse in communication is being addressed with our team. The lack of assistance with luggage is a failure on our part to provide the necessary support, especially given your mother's status as a senior citizen. We take full responsibility for this oversight. Rest assured, we are taking your feedback very seriously, and actions are being implemented to correct these flaws in our service. We deeply regret the distress caused and are committed to making the necessary improvements to regain the trust of our guests.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently had the misfortune of booking a stay at Bedzzz Hotel, Varanasi, for the night of October 14th via Goibibo. Due to my flight being cancelled, I had to rebook for October 13th, extending my stay to two nights. Considering the situation, I requested Goibibo to amend my booking to include the extra night. They reached out to Leisure Hotels to check availability, only to inform me that the hotel was "fully booked" and could not accommodate my request. Instead, they shockingly suggested I stay in a female dormitory with my 76-year-old mother. How could anyone in hospitality even suggest this as a viable solution?
When I then requested to cancel the booking, as clearly no reasonable options were being offered, Goibibo informed me that the hotel’s approval was needed. However, when I reached out to the hotel's reservation manager, Mohd. Zubair, he simply passed the buck back to Goibibo, refusing to approve the cancellation. Despite Goibibo reportedly sending three emails to Leisure Hotels, Zubair blatantly refused to help.
It is truly appalling how Leisure Hotels handled this situation. Rather than showing any understanding or flexibility for a customer in an unforeseen situation, they hid behind rigid policies, prioritizing their profit over basic customer service. Leisure Hotels’ treatment of customers is nothing short of harassment. For a brand supposedly focused on hospitality, they have failed miserably.
I would strongly advise anyone considering a stay at Leisure Hotels to think twice. Their complete lack of empathy and unprofessional management makes for a truly pathetic experience. Don't expect any support if you find yourself in a tight spot; they will happily leave you stranded.
Avoid at all costs!
Read more
Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Other at Bedzzz, Varanasi
Responded 16 Oct 2024
Dear Mohit Khullar, It's distressing to hear about the difficulties you encountered during your attempt to modify your reservation with us. We certainly did not intend for you to receive the impression that we are not accommodating or empathetic to our guests' needs, especially in instances that are beyond their control such as flight cancellations. The scenario you described raises concerns and we will immediately review our communication and policies with third-party booking agencies like Goibibo to ensure more seamless coordination in the future. Your experience with our reservation manager falls short of our aim to provide excellent customer service, and for this, we are looking into what went wrong in this instance. Rest assured, we will address this matter internally to avoid such situations in the future. If your travels bring you back to Varanasi, we would appreciate another opportunity to host you and provide the level of hospitality we strive for. We are committed to making things right and hope to welcome you again under better circumstances. If there is any way we could assist you further regarding this matter, please do not hesitate to contact us directly. Chinmoy Das
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stays for 4 nights , rooms are small but maintained, our room TV didn't work all 4 days due to some issue which couldn't be rectified even after multiple complaints. Room does'nt has any fridge nor any room service is provided!! Wifi also does'nt work properly & keeps disconnecting. Breakfast fall is very limited & tasteless also. Staff at the front desk as well as housekeeping staff needs better training. They are not well trained to handle customer needs or impart information. 1st night we could'nt sleep as there was a party happening upstairs all night with loud music & foot tapping noises. On complaining, nothing was done as the staff informed it is the owner himself who is partying. On the 3rd day the breakfast was laid an hour late, on asking the staff informed as the owner was partying in the restaurant therefore cleaning & cooking took time. Hotel doesn't has any parking space too.Overall an average stay, not recommended for couples or families. Appropriate for solo travelers or young group of friends.
Read more
Date of stay: April 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a fantastic stay at Bedzz Hotel in Varanasi! From the moment I arrived, the staff made me feel welcomed. The room was clean, comfortable offering a peaceful retreat after exploring the bustling city. The hotel's central location made it convenient to visit the nearby attractions, and the on-site restaurant served delicious cuisine. I highly recommend Bedzz Hotel for anyone visiting Varanasi. It's a wonderful place to experience the city's charm.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leisure Hotels, Other at Bedzzz, Varanasi
Responded 5 Oct 2023
Dear Guest We thank you for taking the time to write a review on Tripadvisor on your experience at Bedzzz Varanasi by Leisure Hotels. We are very happy & delighted that we were able to create the pleasant experience and Your appreciation has been shared with our team and we are further motivated to strive for excellence. We value your patronage and look forward to welcoming you back to.. Bedzzz Varanasi By Leisure Hotels
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hideaway is a boutique hotel situated very near to Kashi temple and othe major attractions, comprising seprate rooms and bunk bed. just 5-10 minutes waking distance from Sri Kashi temple and also two major chat walas Kashi and deena chat was very near. Hotel is good for couples, family and solo. Rooms were nice and clean having good ambience. Food provided was very good and homely after eating chat and other cousines of the Banaras (much wanted). Our train was of late night and they have a big lounge on terrace where they allowed to stay. Kudos to the entire team, specially Mr. Dilip dey ji who was a great help. all staff was friendly will stay again if come. In Restaurant Mr. Vishnu ji is very helpful. Chef Mahendra and giri makes very tasty food. - Praveen khandelwal
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leisure Hotels, Marketing at Bedzzz, Varanasi
Responded 4 Apr 2023
Dear Guest, Welcome to Kashi - Banaras - Varanasi. Thank You for your lovely feedback & Ratings give us regarding your visit at The Hideaway Bedzz Varanasi . I am delighted to hear that you had a memorable stay with us. We always appreciate inputs from our Guests so we as a management can do a better job in accommodating our Guests. We are pleased that you enjoyed your stay. Please visit again. Thanks Regards Dilip Dey The Hideaway bedzzz Luxa , Varanasi
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bedzzz Varanasi is located in perfect walking distance to Dashashwamedh Ghat around 10 minutes longer if really busy. Many food and clothing shops along with food stalls and chemists all along Luxa road where the hotel is situated. The staff are friendly and willing to provide help with whatever you put to them. Great rooftop area to sit and unwind. My room was very clean and tidy with a fantastic working cold air con, windows that open, great bathroom and shower facilities in the room having all you need for a comfortable stay. Great Wi-Fi connection as well making your trip that bit more easier to do what you need to. Overall I along with my travel friend were more then pleased with Bedzzz Varanasi and all it has to offer in beautiful Varanasi.
Read more
Date of stay: May 2024Trip type: Travelled with friends
Room Tip:Â The best location for car access. Very close to Ganga.
Abundance of clothing, food and chemist...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Other at Bedzzz, Varanasi
Responded 12 May 2024
Dear Washington S, We're delighted to hear about your satisfying experience at Bedzzz Varanasi and that our location served as a convenient base for you to explore the vibrant surroundings of Dashashwamedh Ghat. It's wonderful to know that the array of shops and stalls along Luxa road added value to your stay. Your commendation for our friendly staff is highly appreciated, and it's great to hear they were able to assist you effectively with your needs. It's rewarding to learn that our rooftop area provided a relaxing space for you to unwind. We're also pleased that the cleanliness of your room, the efficiency of the air conditioning, and the quality of the bathroom and shower facilities met your expectations. It's good to know that these amenities contributed to your comfort during your stay. The positive feedback on our Wi-Fi service highlights our commitment to ensuring that guests can stay connected with ease. Knowing that both you and your travel companion had a more than pleasing stay with us in Varanasi is very encouraging. Thank you for choosing us and for sharing your thoughts. We look forward to the possibility of welcoming you back for another memorable stay. Chinmoy Das
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was ampongst the first guests to check In here on the day the hotel was opened. A refreshing Change from the medicore accomodation that is available in this area of Varanasi. I stayed here for around 5 days. It is a Brightly done and very Cheerful Hotel. Extremely neat and clean. Used to be a low end guest House which has been completely renovated to a brand new property with a Hotel Chain. I have earlier stayed at the Bedzzz in Rishikesh also and this is an even better Smart Hotel. Great for young people, Couples & Back Packers. They have Air Conditioned Dorms as well !! The room sizes are very comfortable for upto 2 people. Washrooms are very aesthetically done and practical with all conveniences. Rooms offer a lot of storage space. There is music across the hotel, Wi Fi and Mobile connectivity on Airtel is great. The Terrace level is the highlight witha agreat Lounge, here you Can read, watch TV play board Games as well. Has a lovely sitout over looking the Road. The Travel Diaries Cafe is a must visit Diner. The property ahs an amazing location. In the Market, on the road and just a 15 Min walk from the main Ghats and places to see in varanasi. The hotel can organise Sightseeing and many more services. Reminds me of western high end Hostels and a Hotel all combined into one. Will stay here each time I come
Read more
Date of stay: November 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip:Â Take any room, they are all done the same. For a Larger room opt for the Deluxe Category
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Varanasi area.
PRICE RANGE
₹4,916 - ₹9,129 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ganga Tourist Lodge
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
27
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.