Hotel Ganges Grand
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Godowlia Crossing, Varanasi 221001 India
Lowest prices for your stay
$52
Free cancellation until 24/06/22
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$60
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (59)
Dining (11)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 15/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Ganges Grand
Updated 15/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#26 of 386 in Varanasi
Location
Cleanliness
Service
Value
Travellers' Choice
The hotel has 46 impeccably designed rooms ranging from executive rooms to premium ideal for Leisure & business travelers. Each of the 46 guest rooms feature an array of modern conveniences including LCD TV with multi-channel cable, tea and coffee maker, high-speed Wi-Fi net access and well-appointed bathrooms with a complete range of toiletries. Our Vision To be the preferred choice for guest
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Conference facilities
Banquet room
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Meeting rooms
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
Hindi
Location
Full view
94Great for walkers
Grade: 94 out of 100
46Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
254Reviews12Q+A37Room tips
Reviews
Traveller rating
- 117
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- 34
- 10
- 15
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Most Recent
The best thing about this hotel is the location - right at the Gowdhulia More on the newly constructed Ganga Corridor. It’s just walking distance away from Baba Viswanath Temple & Dashashwamedh Ghat. Other good things about the hotel are (I) friendly front office staff lead by Pande Ji & Sharma Ji who go out of their way to extend all possible helps to the boarders (II) excellent food of their Dawat Restaurant & their F&B Manager Mr. Shahbaz Khan gives his best for the Customer’s Delight - special mention of their F&B Captain Rajesh also needs to be made. (iii) very good housekeeping. We stayed in Room No 318 between 15th & 18th April - we are extremely satisfied by their services.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Try booking the rooms which are facing the Ganga Corridor like we did in Room no 318. You can see...
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Helpful
Hotel Ganges Grand is in the prime location of Banaras, amidst all the hustle and bustle of the town. The best part of this hotel is it's helpful staff. We reached early morning and they managed to give us a room to freshen up even when the hotel was sold out. The rooms are very cosy and comfortable. Tea was awesome and they have yummy and sufficient amount of buffet breakfast. Kashi Vishwanath temple, Dashashwamedh Ghat, Kaashi Chat bhandar and good shops for shopping are in walking distance. I would definitely recommend this hotel to all my friends and family. Thanks for making my stay a memorable one.
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Date of stay: March 2022Trip type: Travelled
Helpful
Response from Anand Srivastava, Marketing at Hotel Ganges Grand
Responded 10 Apr 2022
Dear Guest , Thank you for choosing us during your recent visit to Varanasi. We are delighted to know that you carried good memories of the hotel and appreciate your generous compliments about the hospitality of our staff. Your recognition of services has been shared with the Team and they were delighted to note that their efforts were so well recognized. I thank you for being our valued patron and look forward to having you stay with us on next visit to Varanasi.
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Hotel was at prime location near ganga ghat and mandir.the staff was very polite and helpful .Hotel staff member named raunak was really helpful and polite .he was really proactive and made our trip smooth and happening .I would recommend higher mangement to give him appreciation on his hardwork and commitment in providing best service to thier customer . Thank you Raunak for providing high quality service..kudos to you !!
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Date of stay: March 2022Trip type: Travelled
Helpful
Response from Anand Srivastava, Marketing at Hotel Ganges Grand
Responded 10 Apr 2022
Dear Guest, Thank you for staying at the HOTEL GANGES GRAND during your visit to Varanasi and for sharing your feedback. We are delighted to note that you had a good experience at the hotel. Your appreciation of our team members especially Mr.Rounak Sharma will certainly motivate them to scale new heights in service excellence. We thank you once again for the review and hope to have the pleasure of welcoming you back soon.
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Traffic noice disturbed our sleep. Room Service after repeated request. It's expensive at the price that I got the room. Only +ve is location and I think the hotel is milking it. AND yes I didn't knew that the hotel also serves NON VEG food so I didn't try there restaurent.
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Date of stay: February 2022Trip type: Travelled
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Response from Anand Srivastava, Marketing at Hotel Ganges Grand
Responded 5 Mar 2022
Dear Guest, We are sorry to hear you disappointed. We take this as learning and will strive to be better in verticals as said by you. We assure you to be more prompt and attentive with even a slightest mistakes/disorders We request you to please allow us to serve you with new energy and positive approach to make you.
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Not good as per amenities,charges for parking, breakfast made force to commit,ambience not good, property situated in highly crowded place with lots of noice. Better option is to avoid place and try to search another property. Take care.
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Date of stay: March 2021Trip type: Travelled
Helpful
Response from Anand Srivastava, Marketing at Hotel Ganges Grand
Responded 5 Mar 2022
Dear Guest, Thank you for sharing your feedback on this forum. I am really disheartened to read your feedback but on the other side it gives my team and me a chance to perform better to meet our guests' expectations which we could not do for you.
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Stayed with family for 3 nights just recently. The stay in the Ganges Grand was quite pleasant. The rooms are clean and well appointed and serviced regularly. The location close to Kashi Vishwanath temple as well as Dashashwamedh ghat is the best thing about the hotel. The restaurant serves a basic buffet breakfast which is OK considering the price. The dinner spread (a la cartè) is better. The staff are nice but I felt the reception staff could have been more helpful by offering suggestions about transport and tourist activities. Since the location is very close to the centre of action, traffic is heavily regulated in the area and we had to walk about 500meters each time to get to our car. We had rooms with windows to the main road junction - the downside of which is the noise of incessant honking by the two wheelers running rampant in the city. If you'd rather have a quiet night's rest it'd be better to get rooms in the inner aisles. I wouldn't mind staying in the Ganges grand again. …
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Anand Srivastava, Marketing at Hotel Ganges Grand
Responded 6 Feb 2022
Dear Guest , Thank you for choosing us during your recent visit to Varanasi. We are delighted to know that you carried good memories of the hotel and appreciate your generous compliments about the hospitality of our staff. Your recognition of front desk has been shared with the Team and they were delighted to note that their efforts were so well recognized. I thank you for being our valued patron and look forward to having you stay with us on next visit to Varanasi.
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This was the second time staying at this hotel, I like the convince that is very near to temple👍 Hotel ambience is nice with very good staff service and restaurant was also good with complementary breakfast. Overall hotel was nice to stay with family friends.
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Date of stay: December 2021Trip type: Travelled
Helpful
Response from Anand Srivastava, Marketing at Hotel Ganges Grand
Responded 6 Feb 2022
Dear Guest, Namaskar! Thank you so much for sharing your feedback on Trip Advisor forum. My team and I am delighted to know that you thoroughly enjoyed our hospitality & food delights at the Hotel. It is our constant endeavor to make our guests stay comfortable & memorable.Your appreciation will motivate all of us to excel in our area of operations. Looking forward to welcoming you once again.
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Had a wonderful stay in the very kind hospitality of owner Mr. Ashutosh. Every room is uniquely designed and beautiful. The staff is very sweet and helpful and they don't say no for any requests. The food is very delicious. The best part is their terrace which is a breath-taking view. Also, it is perfectly situated in close proximity to all the main attractions of the city. Would recommend a stay here a 100%!
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Date of stay: November 2021Trip type: Travelled
Helpful
Response from Anand srivastava, Marketing at Hotel Ganges Grand
Responded 7 Nov 2021
Dear Guest , Thank you for choosing us during your recent visit to Varanasi. We are delighted to know that you carried good memories of the hotel and appreciate your generous compliments about the hospitality of our staff. Your recognition of services has been shared with the Team and they were delighted to note that their efforts were so well recognized. I thank you for being our valued patron and look forward to having you stay with us on next visit to Varanasi.
Read more
Very bad experience. AC wasn't working well, had to do multiple complaints to get it done. Staff indirectly tells you to take stairs and not lift. Very unprofessional. I was trying reception number from room for AC complaint and call was continuously getting disconnected. When I went in person I saw the manager has put aside the receiver and said he was busy in other call on his phone. They will ask you to upgrade if want early check in. We had 2 rooms, one was provided early after atleast 10-15 follow ups even though they had the room because the key was there all d time but they wanted us to upgrade our room and were indirectly pushing us for that. For second room they keep saying that they will let us know but that never happened. We had to follow up again and again and again and again for it. Finally after 4 hours they gave us our final room. Trust me guys they had d key all d time, I could see it on reception. Breakfast is equally bad. They will serve you 4-5 dishes which includes south indian, poori sabji and sweet dish. That's it. They staff there behave like Zombies with dead face expressions and looks like they are forced to be there. Food quality is pathetic and very less options. Just go out and enjoy street food, don't waste your hard-earned money there. Only thing good about this hotel is its location. It is at the best spot with connectivity to every corner of the city. Other than that it is over priced and a pathetic hotel. Don't spoil ur experience.…
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Date of stay: October 2021Trip type: Travelled
Room Tip: Don't upgrade ur room, they will tell you that executive room can be taken by paying 1000 rs as...
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Helpful
Response from Anand srivastava, Marketing at Hotel Ganges Grand
Responded 7 Nov 2021
Dear Guest, Thank you for sharing your feedback on this forum. I am really disheartened to read your feedback but on the other side it gives my team and me a chance to perform better to meet our guests' expectations which we could not do for you. At this point of time , we would like to clarify , you booked base category room (Cheaper Room, Superior) through agoda.com , we did not upgrade your room without charges as we need to follow Booking Voucher, that is the reason our staff asking you to upgrade your room. We had given you early check-in 5 hour before, and another room before check-in time. We had given room which you have booked through Agoda.com, recipe error like mentioned above happens rarely and we urge you not to keep it as an experience against us. Looking forward for another opportunity to serve you with Hotel Ganges Grand hospitality.
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The stay in Hotel Ganges Grand was very comfortable. Clean spacious rooms. A special mention needs to be made of the staff who were very hospitable. This hotel is at a walking distance to the Kashi Vishwanath temple and to the important Ghats and shopping area
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Date of stay: September 2021Trip type: Travelled
Helpful
Response from Anand srivastava, Marketing at Hotel Ganges Grand
Responded 1 Oct 2021
Dear Guest , Thank you for choosing us during your recent visit to Varanasi. We are delighted to know that you carried good memories of the hotel and appreciate your generous compliments about the hospitality of our staff. Your recognition of services has been shared with the Team and they were delighted to note that their efforts were so well recognized. I thank you for being our valued patron and look forward to having you stay with us on next visit to Varanasi.
Read more
PRICE RANGE
$37 - $52 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
46
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Claim Your Listing Frequently Asked Questions about Hotel Ganges Grand
Which popular attractions are close to Hotel Ganges Grand?
Nearby attractions include Dasaswamedh Ghat (0.5 km), Varanasi Remembrances (0.3 km), and Shri Kashi Vishwanath Temple (Golden Temple) (0.4 km).
What are some of the property amenities at Hotel Ganges Grand?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Ganges Grand?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Hotel Ganges Grand?
Conveniently located restaurants include Vishnu Tea Emporium, Sushi Cafe & Continental Restaurant, and Bana Lassi.
Does Hotel Ganges Grand have airport transportation?
Yes, Hotel Ganges Grand offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Ganges Grand?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Ganges Grand offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hotel Ganges Grand?
Many travellers enjoy visiting Batuk Bhairav Mandir (1.5 km), Chet Singh Ghat (1.5 km), and Ramnagar Fort (2.7 km).