Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Hindustan International (HHI) Varanasi is an excellent choice for travellers visiting Varanasi, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Nearby landmarks such as Batuk Bhairav Mandir (1.4 mi) and Nepali Temple (Kathwala Temple) (1.5 mi) make Hotel Hindustan International (HHI) Varanasi a great place to stay when visiting Varanasi.
Hotel Hindustan International (HHI) Varanasi is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as paid internet access is offered to guests.
The hotel features 24 hour front desk, a concierge, and room service. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Varanasi. For guests with a vehicle, free parking is available.
During your visit, be sure to check out one of Varanasi's popular falafel restaurants such as Itihaas Alley Kitchen and Haifa Restaurant, all a short distance from Hotel Hindustan International (HHI) Varanasi.
Varanasi is also home to Golden Temple (Kashi Vishwanath), a popular architectural building that is not too far from Hotel Hindustan International (HHI) Varanasi.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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HHI Varanasi garners mixed reviews, with its central location often celebrated for convenience to local sights. While the live music and special event arrangements are a hit, the ambiance is dampened by dated décor and a general sense of neglect. Guests commend the staff's efforts and the quality of food, but these positives are overshadowed by room conditions needing updates and cleanliness issues.
Service experiences vary, with some praising attentiveness and others frustrated by slow response times. Unfortunately, many guests feel that the hotel does not deliver value commensurate with its star rating.
Location
Central
Atmosphere
Neglected
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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Welcome is good but the stay experience is very poor 1. No exhaust in toilet/bathroom, handwash isn't even available.Forget a bath tub, geyser isnt even working properly. 2. Very poor maintenance of rooms,wall seepage observed,fungus filled pillows,damaged room lock,no slippers given,untidy blanket 3. Staff is good but no clear instructions given to them from their mgmt side. 4. House keeping is not being done. Rooms need to be cleaned daily, dustbins need to have cover and should be cleaned daily. 5. Door mats should be given atleast for bathroom. Slippers need to be provided 6. No cleaning of towels,rooms,toilet etc. 7. Only the welcome lounge is good but not rooms.Size of rooms is extremely small, not at all suitable for the price. 8. Limited options available for maincourse. You are not allowed to choose both fish& chicken. What if one member doesnot eat any one of those. 9. I have visited HHI Bbsr, but HHI Varanasi isn't that good. 10. Needs a lot of improvement in service or else the hotel is going to loose all its guests if this kind of service continues. People are not going to come again to this hotel for this kind of service at such high prices.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Only welcome service and waiting lounge is good but not the room service & room amenities.Better...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay of 3 days here was nice,the rooms were very nice If you are couple then take double bed room its very nice, the experience of a bathtub and shower and all the facilities provided will surely be a great experience If you are with someone that you are not that close and want some privacy the two singe individual bed room is nice . In banaras this is one of the best hotel with a swimming pool , spa,bar and a restaurant 1)Swimming pool Most of the time the swimming pool isnt full and have very few people which is definitely good and it is properly cleaned from time to time, although the swimming pool service person isnt always there , so i would request that he should be there at all time to provide clean towels to the guest promptly 2) restaurant/ cafe I found the food not upto my expectations, although they have a lot of variety but it still lacks a lot in the food department The quantity and the quality is not upto the par with the price tag that is put on , i think its should be economically good too , 100ruppees for 2chappati ,and a small amount of dal is overpriced Food here doesnt taste aunthentic, South indian dishes like sambar doesnt taste nothing like true aunthentic sambar , same with north indian foods like dal makhani and the chicken biryani's chicken wasn't cooked properly , the cook needs to be more experienced and well versed with how these dishes actually taste, and i recommend the hotel to keep quality and taste every month from time to time to keep it the best Because if the customer are paying a exorbitant price then they expect the food to be as tasty as an aunthentic dish 3)room service Room service was very nice ,. I had a great experience with a fellow room service person commonly known as dubbey ji , the room was cleaned from time to time, the toilet paper, towels were changed everyday 4) i ordered food in the room ,and additionally told them to bring some lemons but to this date it wasnt bought to me in my room, i think they still need improvement in food and its service department 5)The receptionist were very nice ,they were helpful in every ways and would try to tackle any problem you are facing with good solution Overall its was a nice experience to stay there and will recommend anyone to visit here
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The dining experience was great. Payal and Om Prakash paid keen attention to our needs and gave great service , Payal was very sweet and attentive The lobby is very pretty, clean and comfortable Towels need changing and hand towels needed. Not sufficient toilet paper or facial tissues
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Date of stay: February 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Unfortunately we were very disappointed by this hotel experience. On arrival the lobby smells musty and our rooms smelled even worse and entirely damp as if there had been flooding. I think this may be the case as on several floors there was mattresses etc in the corridors. I managed to swap rooms to one which smelt better and I can’t fault the staff in their handling of this however like my first room this was dated, rundown and generally in need of improvement. Baths were dirty in two of our room and the drains smelled bad. Appliances like the fridge were very out of date and looked unclean and the plug socket came off in my hand when I tried to unplug my own appliance. Mattresses are rock solid as were the pillows which look very old and in need of replacement. My friend had torn bedding in her room as well as stains on towels etc. I had laundry done while I was staying which was delivered back to me with some items still damp. When I told housekeeping about this they told me to just dry them in the room which having paid for this service isn’t acceptable. I will say the food and restaurant staff were excellent as were the hotel shops and their staff and goods. Additionally the housekeeping staff (I didn’t get his name) was exceptional in his kindness and hospitality. The bar however was laughable with all of our orders made wrong, simply told no to what we wanted to order in the first place and unable to make the majority of the menu. We were booked here as part of a tour and this was in the 4 star comfort category which is simply not the case and I will pass this onto our tour provider. To make matters worse when I tried to argue the bill. For laundry on checkout the manager on duty Mr Shunkars attitude was appalling and combative. I explained I wouldn’t be paying for the wet items or the express delivery charge when we had the standard charge. His response was unprofessional, unhelpful and generally unacceptable. Overall, I simply would not recommend for your trip.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Extremely poor experience with HHI Varanasi during my recent stay. Given below is the email I sent to the GM Varanasi and HHI Varanasi email addresses and have not heard back from them.
“I reached the hotel yesterday, 21 February, for my scheduled booking at around 2:15 PM. There were just too many people and luggage all around the reception area. After a brief wait I was allotted a room, 305, and was informed I had been “upgraded”.
One of the hotel personnel accompanied us with the luggage to the room. To our horror and I’m sure it scared the other person to no end, the room was already occupied and someone who was resting / sleeping was awoken with a shock and started asking who and why had someone entered the room. The hotel person mumbled some apology to the occupant and us and requested us to wait while he sorted out the issue. I was stunned by what had just happened. Couldn’t believe any hotel making such a mistake and more so a supposed 5 star hotel where I had paid in excess of 10000 per night for the room.
After waiting for sometime I went down to the reception and tried drawing attention from one of the hotel staff at the reception by saying “excuse me” and without even looking up he responded by saying “hoon hoon”. I had to specifically ask him to look up and pay attention to what I was saying and then had to ask for the Manager around. He was right there and had not been addressing the issue thus far. When I questioned once again, he apologised, said he will check with the sales team about the problem and asked someone to “upgrade” and allot a different room to me. This time I was allotted 207.
I was out on work and returned late, around 10:30 PM or so. There just a few other issues in the “upgraded” room.
* After flushing, the water doesn’t stop flowing, one needs to then keep pressing the flush buttons multiple times and keep praying it stops * The handle for operating the tap / shower was just about dangling and came off easily upon trying to operate
That late in the night had to call reception and report the problems. A service person did come to have a look at the problem. For the toilet flush issue he just smiled and said “woh lever kahin phas jata hai, kaal subah dekhte hai”. He was however able to repair the problem with the handle to operate the shower / tap, though it took some time and he had to go away for getting a replacement, I guess. Can’t blame him though as I guess your entire set up is “lazy, laid back, relaxed and inefficient”. “
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Date of stay: February 2025Trip type: Travelled with family
Room Tip:I would suggest avoiding this hotel. There were many guests waiting in the lobby for a great...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Starting with checkin, as we enter after 2 pm and our room was not ready and we waited for a room (we booked 2 rooms). The moment we enter the room, it was entering a room for 1 star hotel, broken wooden flooring (wear slippers always), bathroom is full of Holi colours and never cleaned, shower didn't work, no hand-wash in bathroom and full of dirty commode. We asked the hotel to change the room, which they did instantly, but same issue was in other room, with dirty bathroom. One more thing, if you need water bring your own bottle otherwise they will give you RO filled bottle which was dirty
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Date of stay: March 2024Trip type: Travelled with family
Room Tip:Search other hotel like Radisson or Ramada or even royal orchid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at HHI Varanasi
Responded 19 Apr 2024
Dear Valued Guest, Greetings from HHI, Varanasi ! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. I greatly appreciate your comments about aspects of the hotel that need improvement. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. We have shared your feedback with the concerned departments and we shall definitely improve upon the shortcomings. Please give us an opportunity to make amends. We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel claims itself to be a “5 star luxury” hotel, where it is nowhere close to it. This is scamming people by claiming the above. I recently stayed with the hotel for 2 nights. Within an hour of check in, I had to change the room thrice. First room had strong smell of smoke, second room did not have a effective AC, and even though we were shifted to the third room, the AC was not effective there too. After shifting to 3rd room, we were so tired to raise it to the management, that we did not flag it until at the check out with sweat all over our forehead and face. One of the floors of hotel is closed for renovation, and another floor is undergoing paint, without even closing the floor for guests. The rooms of 6th floor carry strong smell of chemical - may be from paint work in progress. The rooms are neither modern, nor with antique aesthetics. They are way too normal for a “5 star luxury” hotel. We had complimentary breakfast as part of our booking, and sad to say that even food was stale. Items were repeated from previous day, and tasted exactly that as well. Surprisingly the hotel asks guests to sign a declaration at checkin, that if guests order food from outside, hotel will not provide any cutlery!!!!!! This is insane! Just a day before our check in, we were thinking of cancelling the booking, and book Double Tree Hilton by paying little extra, especially as we were at Varanasi after a long trip and wanted to make our stay at hotel relaxing, but we could not as otherwise 90% of the reservation amount would have been forfeited by HHI. After our stay at HHI, we repent the decision to book this hotel, more so at the cost the hotel asks claiming to offer 5 star experience.
The staff is polite, yet there is a limit they can cover up for management’s ineffectiveness.
Our strong recommendation to book a stay with HHI/Hotel Hindusthan International, Varanasi.
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:Do NOT plan to stay at this hotel anticipating it to offer a 5 star experience. It is NOT a 5...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at HHI Varanasi
Responded 28 Jul 2024
Dear Valued Guest, Greetings from HHI, Varanasi ! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. I greatly appreciate your comments about aspects of the hotel that need improvement. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. We have shared your feedback with the concerned departments and we shall definitely improve upon the shortcomings. Please give us an opportunity to make amends. We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our one group of 41 persons comprising of 20 families stayed in HHI (Hotel Hindustan International) Varanasi from 28.10.2023 to 30.10.2023. It was a very bad experience for all of us.
Very poor maintenance of property. Seepage is seen all where in bathroom. Management was not responsible and customer friendly.
Amenities – No dental Kit, No Shaving Kit, only 1 litre (500 ml x 2) drinking water for 2 persons, no Bath mat (Towel), no hand towel, No spoon with coffee maker kit, only one glass with coffee maker, only one bathroom shaving/brushing glass. Bucket, Mug and stool were provided after many requests. Mug quality was very poor.
Extra drinking water on request was provided RO water in old plastic colour bottles with number of scratches.
Food quality was very poor with limited items in Complimentary Breakfast. Bathroom - no hot water in wash basin & despite complaint several times, but no response.
Bathroom water tap was worn out and water is coming out parallel from both tap and shower in same time.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at HHI Varanasi
Responded 6 Jan 2024
Dear Valued Guest Thank you for the feedback regarding your visit to Hotel Hindusthan International, Varanasi. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We have noted your comments and are re-looking at our internal standards to understand your feedback better. Team has been briefed about your feedback to ensure the corrective action. Please give us an opportunity to make amends. We look forward to welcoming you soon. Best regards, General Manager HHI, Varanasi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recently booked the room for my elder brother. He was highly satisfied with the rooms and for the service provided by Staff. I booked it directly with the Hotel and felt it very convenient and got good deal. Its value for money. They provided pick up from station at a reasonable charge and it was worth booking.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at HHI Varanasi
Responded 31 Dec 2024
Dear Valued Guest, Greetings from Hotel Hindusthan International Varanasi! Accept our immense gratitude for your wonderful review. It was a pleasure serving you and hope we will get more opportunities to create ‘wow experiences’. Your kind words have worked as motivation for my team who always put their best foot forward. It will be our pleasure to welcome you again and make it another service experience to remember. Warm Regards, General Manager HHI Varanasi
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Visited Varanasi from 21 Feb to 23 Feb 24 with family and friends. During the visit stayed at HHI, Varanasi which was booked through a travel agent. Stay turned out to be pathetic due to poor material state and maintenance of the rooms. Room was dirty with dust all over, toilet seat was not fixed, leaky taps, floor tiles chipped at several places. These defects could not be fixed therefore hotel management changed our rooms. New allotted rooms too had its own share of woos. AC blower made loud noice so it had to be switched off despite efforts by maintenance staff. There was no exhaust in toilet. Front office and staff was curtseous and breakfast provide was hygienic with a good spread. Live music flutist and tabla, in lobby was soothing. Linen provided was good and clean.
How HHI manages to sell such dilapidated property at four star rack rate? It sells through travel agents who are given commissions upto 40% At best this property can be given a two star rating for its current state of rooms.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:Check the quality for yourself, do not trust your travel agents blindly.
As the quality of rooms...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at HHI Varanasi
Responded 19 Apr 2024
Dear Valued Guest, Greetings from HHI, Varanasi ! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. I greatly appreciate your comments about aspects of the hotel that need improvement. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. We have shared your feedback with the concerned departments and we shall definitely improve upon the shortcomings. Please give us an opportunity to make amends. We look forward to welcoming you again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"I would suggest avoiding this hotel. There were many guests waiting in the lobby for a great length of time for being allotted a room. Service is poor to say the least."
There are more places to choose from in the Varanasi area.
PRICE RANGE
₹6,339 - ₹8,652 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
98
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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