Hotel Levana
72 Mahatma Gandhi Marg Hazratganj, Lucknow 226001 India
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About
4.0
#29 of 217 hotels in LucknowLocation
Cleanliness
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Value
Offering the best in Comfort and Luxury, our rooms provide something extra for our valuable guests at Hotel Levana, which is why we are the preferred choice for business travellers in Lucknow.Hotel Levana features 66 air conditioned rooms categorized under Club, Club Superior & Suites. All the rooms have been aesthetically designed and furnished with ultra modern facilities to take you to the next level of business luxury. The choice of rooms spells class combined with comfort. Warm earth tones in addition to the luxurious sitting and work areas create an inviting ambience for you to experience and enjoy.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Nightclub / DJ
Kids stay free
Children's television networks
Airport transportation
Valet parking
Wifi
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Wine / champagne
Rooftop bar
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Hindi
Location
72 Mahatma Gandhi Marg Hazratganj, Lucknow 226001 India
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 91 out of 100
91
84 Restaurants
within 0.5 kilometers
618Reviews9Q+A100Room tips
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Detailed Reviews
The overall experience was great! I love the location of the hotel. Since it’s located in the main Hazratganj market, there’s a whole variety of shops and restaurants at walking distance. Within the hotel, the staff was always courteous and responsive to our needs. The food was always of good quality. Breakfast services provided by Brijendar and Jyoti were well catered, although I would suggest adding an additional menu to each table of things one can order beyond the buffet ( e.g. omelettes), because not everyone, especially international travelers, are aware of the norms. Room service was efficient and the staff was very friendly, non-intrusive while cleaning, and made sure to clean my room everyday. I would, however, ask the room service staff to be respectful of the DND sign and not call to check if the room needs cleaning if the DND is turned on, which defeats the purpose. The gym, however, was treated like a store to keep extra furniture at times and was not a usable fitness centre when we required it. It also took a while to get the AC switched on after multiple requests. Clearly not many people used the gym, but I would still expect it to be well maintained as part of hotel property. I would also ask for the hoteliers to think of ways to bring in more natural light into the hotel. Some of the rooms depend only on the room lights and have no natural light coming in, which can make the rooms feel dark and dingy.
I would also ask people travelling on business to be wary of noise from an open club on the terrace during the weekends. Apart from these minor points, I think my stay has been a great experience.
I would also ask people travelling on business to be wary of noise from an open club on the terrace during the weekends. Apart from these minor points, I think my stay has been a great experience.
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: Preferably don’t get a car since the entrance lane is fairly small and parking might be super...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranab Chakravorty, General Manager at Hotel Levana
Responded 25 Apr 2022
Dear Avnesh, Greetings From Hotel Levana Lucknow!! Thank you for taking the time to review us on Trip Advisor. At Levana we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thank you very much for appreciating our services. On your next visit kindly check our hotel website to get the Best Guaranteed Rates and special offers. Do follow us on Facebook to keep yourself abreast of all the latest developments and promotions at Hotel Levana and we look forward to welcoming you soon again. Warm regards, Pranab c. 7607102407
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I been staying in Levana for business visits for 4-5 times in last few yrs. The room lacks fresh air, may be due to the prolonged lock down. The breakfast spread has really gone down. The hotel will not even ready to spare an extra bottle of water apart from its one litre quota. Now this is very bad. The positives remain the location. Hope they improve soon. Its a shame to lose such a nice hotel like this
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Date of stay: February 2021Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranab Chakravorty, General Manager at Hotel Levana
Responded 10 Mar 2021
Dear Mr Krishnendu, We thank you for your kind feedback Your feedback has motivated me and my team to work harder towards service excellence. It will be our constant endeavor to exceed expectation of our all guests. We have been going through the renovation at the rooms, public areas and the facilities and will be finishing them by the end of the March 21. And we will ensure that we will be able to match up to your expectation and offer you a better experience at Hotel Levana - Best hotel In Hazratganj. Quite a few services are on request and so is the extra bottle of water - It helps us to support the reduce of the plastic materials across the hotel, however your concern will be looked after well for speedy recovery We look forward to welcome you back in Lucknow. Regards, Pranab C. GM | 7607102407
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I celebrated my niece Mundan ceremony dinner last week in Hotel Levana, Hazratganj Lucknow and had a one of the best experience in the function which i was not expecting at this time.The staff was very cooperative,well dressed,and banquet Hall was sanitized very well before my guest arrived. And the rooms now are renovated with new look which I liked the most .in the function My guest appreciated for the good quality of food and service by the entire staff. Special thanks to Gaurav who was managing the enrire function with his team for and thanks a ton for Tulsi Ginger kadha, which was served in entire function as immunity booster. The halls are very nice with decor and ambience.Thanks you Levana.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranab Chakravorty, Other at Hotel Levana
Responded 6 Nov 2020
Dear Sunil, Greetings From Hotel Levana Lucknow!! Thank you for taking the time to review us on Trip Advisor. At Levana we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thank you very much for appreciating our services. Do follow us on Facebook to keep yourself abreast of all the latest developments and promotions at Hotel Levana and we look forward to welcoming you soon again. Warm regards, Pranab c. 7607102407
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No towels, no dental kit, no shaving kit, no bathroom sleepers available in room, you have to call them for every item. when i asked room service staff to provide the towel, he said that towels are not available I can't provide, when I asked him to replace the used cups of tea, he said that we don't have extra cups, you have to wash these cups yourself and then use them. I have never heard these words even in any smallest hotel.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranab Chakravorty, General Manager at Hotel Levana
Responded 10 Jul 2022
Dear Hakeem, Greetings From Hotel Levana Lucknow!! Thank you for taking the time to review us on Trip Advisor. At Levana we continuously strive to provide the very best of product and services to our guests and we are sorry for the experience that you had with us. Am really shocked to know the answers that you have received from the team members, as they are trained well and trained to reply positive. All our products are available on request We look forward to welcome you back again, and ensure that you carry with you the experience that we practice with. Once again please take our sincere apologies. Warm regards, Pranab c. 7607102407
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Levana (in Hazratganj) offers a good stay with upclass furnishing & sound Management team.
What's Good :
1. Rooms are good & well equipped. Basic room for 1 person is a bit smaller but all other category of Rooms are spacious.
2. The Hotel accommodates any additional requests from guests like Bathrobes, Car arrangement, Customized In Room Dining etc
3. The Laundry services are really fast & up to the mark
4. Hotel has a Car (Duster) & Driver available, but with prior request
5. Location is in mid of Hazratganj area which is one of the famous shopping hubs of Lucknow.
6. Hotel Infrastructure is good and interiors are well done.
7. The Management of the Hotel (Mr. Mudit & his team) are pleasant to interact with. They put evident efforts in making the stay comfortable for guests.
What needs improvement :
1. The Turn around time of housekeeping service & in Room dining could be better
2. Booking process can be made more hasslefree. My 2 bookings were split into their 2 Levana Hotel & Suites located in 2 different areas in the city which was later fixed after making multiple calls to Levana Management.
What was exceptional during my Stay : Positive Interactions with Hotel Management (Mr. Mudit) & complimentary Room upgrade we were given is the reason I am rating this Hotel 5/5. They truely take care of their guests.
Overall review comments : Hotel Levana is a great choice to stay in Hazratganz. The Location is fabulous & the Management is quite approachable & goes out of the way to make their guests feel valued & comfortable.
What's Good :
1. Rooms are good & well equipped. Basic room for 1 person is a bit smaller but all other category of Rooms are spacious.
2. The Hotel accommodates any additional requests from guests like Bathrobes, Car arrangement, Customized In Room Dining etc
3. The Laundry services are really fast & up to the mark
4. Hotel has a Car (Duster) & Driver available, but with prior request
5. Location is in mid of Hazratganj area which is one of the famous shopping hubs of Lucknow.
6. Hotel Infrastructure is good and interiors are well done.
7. The Management of the Hotel (Mr. Mudit & his team) are pleasant to interact with. They put evident efforts in making the stay comfortable for guests.
What needs improvement :
1. The Turn around time of housekeeping service & in Room dining could be better
2. Booking process can be made more hasslefree. My 2 bookings were split into their 2 Levana Hotel & Suites located in 2 different areas in the city which was later fixed after making multiple calls to Levana Management.
What was exceptional during my Stay : Positive Interactions with Hotel Management (Mr. Mudit) & complimentary Room upgrade we were given is the reason I am rating this Hotel 5/5. They truely take care of their guests.
Overall review comments : Hotel Levana is a great choice to stay in Hazratganz. The Location is fabulous & the Management is quite approachable & goes out of the way to make their guests feel valued & comfortable.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Room Tip:Â Basic room for 1 person is a bit smaller but all other category of Rooms are spacious.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranab Chakravorty, General Manager at Hotel Levana
Responded 10 Mar 2022
Dear Swati, Greetings From Hotel Levana Lucknow!! Thank you for taking the time to review us on Trip Advisor. At Levana we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thank you very much for appreciating our services. We are proud that our staff has been attentive to guest needs and has taken good care of you, We will definitely share your kind words of appreciation to Mudit and Team On your next visit kindly check our hotel website to get the Best Guaranteed Rates and special offers. Do follow us on Facebook to keep yourself abreast of all the latest developments and promotions at Hotel Levana and we look forward to welcoming you soon again. Warm regards, Pranab c. 7607102407
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the worst hotel i have come across over the years I have travelled. I had an official tour to Lucknow and i choose this hotel in hazratganj, no doubt the interior built and rooms are very good however the service is very very very pathetic. The most annoying staff and lazy slow moving staff. I rthe hotel was aware at 8am in the morning that I will check in it was also confirmed on call however I reached late around 1 pm the hotel handed over the room to me at 4 pm, i am sure you can sense my patience level still I tried accomodating myself. Then came the next morning breakfast waited for 1 hr for omlette and break finally one of the senior person could not bear the nonsense and bursted I was still calm. Then i decided to check out as this was the max I could tolerate where in i am paying around 3500 room rent. I asked the receptionist keeping in mind thier high pace of working to prepare my bill i will come back and then will checkout I did not even hand over the room keys. All my belongings were open in the room. Personal official etc. Now comes the schock of my life when I came back I asked could you arrange for bills at one place to make the process quick he said yes and i paid the bill i told him I will get my luggage and finish the formalities. Now when I go up i see that all my luggage has been packed and shifted to reception. Mind it i left the hotel on Thursday evening and the hotel is booked for me till Saturday morning. On questioning that intelligent staff tells me I didn't not hear that u will come back and will leave the room and kept on arguing. Absolutely thirad class service. If the owner is reading this plz change your staff as you have advantage of location and of infrastructure however the staff is super pathetic. I felt so insulted to have experience this pathetic scene. This hotel is definately on my boycot list. Not worth paying even 500
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranab Chakravorty, General Manager at Hotel Levana
Responded 30 Apr 2022
Dear Ms Jeswani, Greetings From Hotel Levana Lucknow!! Thank you for taking the time to review us on Trip Advisor. At Levana we continuously strive to provide the very best of product and services to our guests and we are sorry for the experience that you had with us. We could find that there was some major communication flaw at our front office end which had taken this to following level. We look forward to welcome you back again, and ensure that you carry with you the experience that we practice with. Once again please take our sincere apologies. Warm regards, Pranab c. 7607102407
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had stayed here 4 years ago for two days and had a very pleasant experience. This time the experience was bad and I was sorry to choose this place. I was hoping to have a very sanitized room - had specifically requested for it since I was bringing my aged mother with me. My allotted room was not ready even though mine was a late arrival. I was given a not so clean room where bathroom was wet and phone, TV remote etc. were dusty. Service was poor. Complimentary breakfast on all 3 days had the same menu.
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Date of stay: March 2021Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranab Chakravorty, General Manager at Hotel Levana
Responded 10 Mar 2021
Dear Vandana, We thank you for your kind feedback Your feedback has motivated me and my team to work harder towards service excellence. It will be our constant endeavor to exceed expectation of our all guests. We have been going through the renovation at the rooms, public areas and the facilities and will be finishing them by the end of the March 21. And we will ensure that we will be able to match up to your expectation and offer you a better experience at Hotel Levana - Best hotel In Hazratganj We look forward to welcome you back in Lucknow. Regards, Pranab C. GM | 7607102407
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The facilities were highly satisfactory, the reciprocation of the staff personnel was swift and courteous as well. All the amenities were available as was stated in list. The complimentary breakfast had more than sufficient items to choose from and taste was optimum. The only point going against the motion was that the hotel is currently undergoing renovation, so a bit of inconvenience might be experienced although it's not so much a big deal. Overall we all enjoyed our stay upto the fullest extent due to the extremely generous and caring hospitality
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranabchakravorty, General Manager at Hotel Levana
Responded 8 Jan 2020
Dear Mr De, Greetings from Hotel Levana ! Nothing pleases us more the receiving a wonderful review like this from our guests. Thank you for taking out time to share such kind words of appreciation about us on Tripadvisor. It gives us immense pleasure to know that we could gain your trust and deliver you an enriching experience that's worth looking back. Furthermore, we are glad to know that our culinary spread at Atrium, seamless service, helpful associates have been upto your expectation. This is so nice of you, in describing the renovation at the hotel! we are expecting to finish off the things asap and give our clients much more rich experience in upcoming days. It was a pleasure having you, and we look forward to welcoming you back soon again with the same zeal and warmth. Warm Regards, Pranab C General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Poor service levels , rooms were not up to the mark - broken switches , dirty linen , broken curtains .
The room service took a long time even simple things like yea took 30 minutes.
The corridor carpets were torn and dirty . Intercoms were not working
The room service took a long time even simple things like yea took 30 minutes.
The corridor carpets were torn and dirty . Intercoms were not working
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranab Chakravorty, General Manager at Hotel Levana
Responded 18 Mar 2022
Dear Mr Mittal, Greetings from Hotel Levana !! Thank you for the detailed review for us. I, on behalf of the complete team of Levana take the charge of this unpleasant situation and am really very apologetic towards the same. I would request you to take this as a single incident and give us the opportunity to serve you again with the services that you have experienced earlier with us. Me and my team will look forward for you in your next visit with us. Warm regards, Pranab C. GM | Hotel Levana 7607102407
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a very pleasant stay at Levana, the staff, especially Jyoti, made it very comfortable and I felt safe staying there. Everything was sanitised and room was well sanitised.
In COVID times, overall cleanliness and hygiene is quite integral and this was taken care off well at Levana.
In COVID times, overall cleanliness and hygiene is quite integral and this was taken care off well at Levana.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranab Chakravorty, Other at Hotel Levana
Responded 5 Nov 2020
Dear Abhay, Greetings from Hotel Levana!! Thank you for your wonderful review of our hotel and choosing to stay with us at Hotel Levana, Lucknow. I was delighted to note that you enjoyed your recent stay with us and your special commendation towards Jyoti will be shared with her. It would be a pleasure to welcome back to Hotel Levana, Lucknow, hopefully in the near future. DO follow us at our Facebook page and Website to go through the best deals offered. Warm regards Pranab C. 7607102407
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Almost same room but avoid room near lift and 2nd floor. Rooms are small and noisy because of roof top club.
Yes ... ID proof is mandate
The airport transfer is complimentary for the summers.
"Preferably don’t get a car since the entrance lane is fairly small and parking might be super limited."Read full review
"Basic room for 1 person is a bit smaller but all other category of Rooms are spacious."Read full review
…
FORMERLY KNOWN AS
BEST WESTERN PLUS Levana
LOCATION
IndiaUttar PradeshLucknow DistrictLucknow
NUMBER OF ROOMS
66
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Hotel Levana
Which popular attractions are close to Hotel Levana?
Nearby attractions include Ada Chikan (0.06 km), Vidhan Sabha Bhawan Council House (0.3 km), and St. Joseph's Cathedral (0.2 km).
What are some of the property amenities at Hotel Levana?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Levana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Levana?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Levana?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Hotel Levana?
Conveniently located restaurants include Sharma Tea Stall, Royal Cafe, and Moti Mahal Restaurant.
Are there opportunities to exercise at Hotel Levana?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Hotel Levana have airport transportation?
Yes, Hotel Levana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Levana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Levana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Levana?
The staff speaks multiple languages, including English and Hindi.