Hotel Ranbirs
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About
If you’re looking for a family-friendly hotel in Lucknow, look no further than Hotel Ranbirs.
Free wifi is offered to guests, and rooms at Hotel Ranbirs offer air conditioning.
During your stay, take advantage of some of the amenities offered, including 24 hour front desk, room service, and baggage storage. Guests of Hotel Ranbirs are also welcome to enjoy an on-site restaurant. For travellers arriving by car, free parking is available.
During your visit, be sure to check out one of Lucknow's popular cafes such as Sheroes Hangout, Vintage Machine, and Pebbles Bistro & Bar, all a short distance from Hotel Ranbirs.
Looking for something to do in Lucknow? Farangi Mahal Islamic Centre of India (1.0 mi) is a popular attraction that is within walking distance of Hotel Ranbirs.
The staff at Hotel Ranbirs looks forward to serving you during your upcoming visit.
Location
Reviews
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When I arrived at the hotel I was told to hand over the car keys and the valet would park the car. The car was parked on a side lane across the road in front of a hotel. I was told there was not enough parking space in the hotel premises. On the 3rd day of our hotel stay my car was parked in the hotel.
On the day of our departure I noted that my car rear fender had been scratched badly by a car with black paint ( My car is Silver). This was shown the the 3 watchmen who did not have an idea when this happened. Too many cars were tightly packed in the hotel as every day, many wedding receptions were going on in the hotel.
On 10th Morning when checking out of hotel I forgot my backpack at the reception while I cleared my hotel dues. On reaching Delhi at 630 pm I realized it had been left at the hotel reception. I immediately called the hotel and was told that they will investigate and call back. I called after 30 minutes and was given the same answer. Called after 2 hours and they did not take my call. Till today 3 days later they have not called me and are not picking up my calls. The backpack contained my diabetes medicines including Insulin vials. It had my visiting cards, Lucknow class reunion memento with both my wife and my name. Only the backpack itself was of expensive make.
The average rating is given because of the hotel management attitude towards customers property. Surely, they could have called me and told me whether they found it or not. There were CCTV cameras all over the reception.
By the way they finally changed the room after verification. But the room was very basic and full of mosquito. I asked for slippers but again response from reception was again weird when they told that one pair is complementary and other pair will be charged. Same was repeated for dental kit as well.
Whole night i was not able to sleep due to mosquito.
I would not recommend to go this hotel for any one. In same price you can find better hotel and service. Avoid this hotel.
1. Not cleaned room and washroom
2. Bed is also not comfortable, spring coiled bed which was too much jumpy
3. Room chair's cloth was also not cleaned
4. Full of mosquito in the room
5. Staff behaviour, untrained staff
This is not acceptable at all.
Regular guest must get some priviledge at least.
While check in I had to wait for 40 minutes and guy was vry slow and lethargic.
Sorry to say but this waa night mate for me.
Firstly, i was very hungry and i wanted to have a proper dinner since i had been traveling and working all day long. When i reached hotel at around 11:15 PM for the check-in, i asked the front desk that if their room service is available to which the front desk manager told me that kitchen is closed and i can not have food here. It was okay.
To be honest, I have never seen any hotel where they close their room service so early. Going by the reviews and other sparkles on the internet, i booked this hotel only to know that they do not have the kitchen service functioning.
Anyways, I told the Front Desk that i am really very hungry and i would like to have the food anyways so will it be possible if i can order food from outside as the inhouse kitchen is not working anymore. To which the FR manager told me that outside food is not allowed in the hotel. I requested and tried to explain them that i would have not opted for outside food but since your kitchen is closed and i need to have some food, so please consider my request for allowing outside food.
The manager just denied my request and said not at all. They cannot permit outside food.
I went to my room and ordered some food from Swiggy. The food came in about half and hour and when i went down to collect it, the guard deliberately denied my food packet and said he cannot allow the food. I requested him that atleast let me have my food, i will not go inside the hotel and i will eat it outside. He even then did not allow it.This was the very entry gate of the hotel premise. The entry to the lobby of the hotel was still away.
There was a gentleman standing and witnessing all of this and i think he was in a position where he can pass orders and he told the guard to let me take the food to which the guards handed me the food packet.
I took my food and in the mid of night and ate it in the parking lot like as if i was not a customer but a worker. I felt so pathetic about the hotel policies that i can not even explain. IN my whole life, i have visited numerous hotels be it international brands or Indian, be it in India or in a foreign country, be it a 1 star hotel or a 5 star hotel, NO HOTEL WAS THIS INSENSITIVE TO ACKNOWLEDGE A GENUINE REQUEST.
I would have ordered the food from the hotel itself but the hotel had closed the kitchen. It was my helplessness that i had to order food from outside.
Even enemies provide a seat to sit and eat or drink water. But this hotel did not nudge even a bit about the policies it had.
I was literally sitting inside my car in the parking zone and having my food even without a plate, spoon and water. They were so pathetic that they checked my bag for outside food when i was returning to my room.
They denied me with the basic humane treatment.
Inshort, please avoid this hotel if you can. No matter if they provide you golden beds or any other thing. Just avoid it. There are hotels much much much better than this hotel in the neaby vicinity. Just 5 mins walk away. I would have left the hotel that very moment but i was very tired and did not had any energy left to cancel my booking and talk to GOIBIBO Customer care. People who book through GoIBIBO know how exhausting it is to talk to a GOibibo customer care and would get understand what i am talking about.
PLEASE AVOID THIS HOTEL. DO NOT STAY in this hotel even if there is a cheap deal on the hotel or you get it for free.
It is said that, 'Athithi Devo Bhava' but for hotels which cannot understand the need of the situation and treat the customers like a Rag picker, it is better to close these businesses.
I am also a google certified contributor and street photographer. My reviews will be promoted by google and i will make sure that people do come to know about this thing.
I am so numb with this experience. Really? can you not let a person have food when you yourself can not provide it? Pathetic.
Such a shame for a hotel being rated 4+ stars on google maps.
:(
My stay in the hotel was comfortable & pleasant.
The most impressive was the food and services provided from the kitchen by Senior Chef Mr. Brijesh who prepared and served with some tempting, and mouth-watering food on my stay. Brilliant and well done brijesh ji.
Thanks to the entire unit of Ranbir for making it a memorable stay.
keep it up!
Hope to see you soon again.
Thanks
"Near to all good shopping malls and clubs enjoy on rooftop lounge with good music food and drinks Classy rooms and awesome atmosphere "Read full review
"Avoid this hotel, in same vicinity you will find better room even in cheaper price and better service"Read full review
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