Hotel has spacious and well appointed rooms, yet room is very noisy from neighboring room. Nice fitness centre but far too small for size of hotel and external club members. Room was not available at guaranteed check in time. Expresso machine broken at breakfast time
Its was awesome dining experience at Hyatt and the service provided by Mr Ameer Singh was awesome, he was so generous and courteous, he offered and suggested best food to us, thanks a lot for his support, overall ambience and food was awesome.
Lovely food at the china house. Special mention to Amit who impressed us with his hospitality. The dimsums are to die for. Must visit the restaurant. Overall ambience of the hotel is too warm. It's a must go for couples for a meal. Thanks for the experience
Overall had a good experience starting from the check in to the check out. The rooms were neat and clean The food served was of good quality and worth spending. I would recommend this hotel to my friends and a good place for business stay
Nice and professional behavior from Amit. Well spoken and good soft skills. Well mannered Nice ambience of China house. Nice fast and refreshing pudding. Can be recommended to family and friends. Regards, Siddharth
No matter what, travelling to Lucknow with my mother of 82 years was going to be a challenge. I chose Hyatt due its location and because the website said that they follow Covid protocols to prevent its spread. The help-desk/concierge manager very kindly arranged for airport transfer. The car was neat/clean and driven safely to the hotel. The checkin was smooth. We had booked twin-bedded room. The view out the window wasn’t too great. The room nice and cool to beat the June heat. The breakfast spread was good. The staff at the restaurant was exceptionally good. Abhishek helped my mother choose suitable meal. He introduced himself. We stayed for three days and each morning he would keep an eye for us to arrive. He would ask what my mom would have and organised it at the table. Both she and I were touched with this concern and professionalism. The duty manager at the restaurant was also very polite and professional. We also enjoyed the offerings at the pastry shop. I have often visited Hyatt New Delhi Pastry shop and the one at Lucknow is pretty good too. The lobby could definitely see major improvement. It is bare and not big enough. The checkout was quick and smoother. Sheel checked us out pretty efficiently. I recall only two names as I was preoccupied keeping mom safe. Rest of the staff was also very helpful and professional. Shall definitely stay at Hyatt again on any future visits to Lucknow.…
China House restaurant is fantastic and their service was even better. A very happy and content experience both food and service vise. They specially attended my 3 year old son with a lot of compassion and care. Even he got very comfortable with everything around.
Spacious Room. Courteous staff. Great Breakfast and Dinner buffet. Swimming pool was clean and we had loads of fun in it. View from the room at night was very nice. No disturbance from the staff. In room service was excellent. Totally recommend it.
Had a dinner with my wife at Hyatt regency Gomti Nagar and spend time very well. I would like to mention a special thanks to Amanpreet for taking care of us at the time of dinner and helping in all possible ways. The staff where very cooperative and well trained. Food was awesome.
Everything was very good . Service and food was awesome. I would like mention team'name Darshan , rajnish, vikas Swami ji , and chef Vishal, pradeep, they were very helpful . Thank you everyone. See you soon.
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