Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Saraca Lucknow (Formerly known as Lebua Lucknow) is a Luxury Classic "Heritage Hotel" is an excellent choice for travelers visiting Lucknow. offering a luxury environment alongside many helpful amenities designed to enhance your stay. Centrally located, conceptualized as a sprawling traditional bungalow with a lush green lawn, Saraca Lucknow is a boutique property that reflects and personifies the Art Deco architecture prevailing in the area in the early 1900s, our Food and beverage offerings consists of Azrak- Awadhi Speciality restaurant, Asian Table- Oriental concept, 1936 Ristorante-European Cuisine outlet, Saraca- Roof top lounge are the finest blend of food and beverage concepts in the city under one roof. Guests have access to 24-hour front desk, room service, and a concierge while staying at Saraca Lucknow. In addition, Saraca Lucknow offers a pool and free breakfast, which will help make your Lucknow trip additionally gratifying. And, as an added convenience.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Boutique
Classic
Languages Spoken
English, Hindi
Location
19, Sarva Palli, Saraca Estate, The Mall Avenue, Lucknow 226001 India
Saraca Hotel Lucknow
5 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Saraca Hotel Lucknow, steeped in historical charm, is lauded for its spotless rooms and serene atmosphere, featuring lush gardens and tranquil courtyards. While its central location is ideal for sightseeing and shopping, some visitors express concerns about overpriced food and services diminishing the property's value.
The hotel's amenities, including superb dining and attentive service, receive high marks, though a few guests experienced slow service. Travelers enjoy the spacious, heritage-rich rooms, yet noise can sometimes be an issue.
Location
Convenient
Atmosphere
Serene
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Outstanding
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If you’re around Lucknow, it’s totally worth staying a night or more at this beautifully done up Heritage Mansion of 40 rooms at a conveniently located and opulent Saraca Lacknow.
This white mansion is lovely, built in the 1930s, adored with bougainvillea in its courtyard and orange trees, with humming birds dancing around the place. The architecture of the place is amazing with steps leading to small balconies and verandas to explore. It’s rich in history, well maintained and clean.
The staff is super friendly, attentive and helpful. The housekeeping head, Saba, manager at the roof top bar and everyone in team made sure I felt at home.
A Special shout-out and compliments to the Chef, who made the entire trip worth another thousand visits, with the BEST Mutton Awadhi Biryani and a fabulous breakfast spread. The spread had everything you would hope to have in lucknow and more. Right from the typical South Indian breakfast to Lucknowi dishes and English too… what more can one ask for to start a fantastic day! Highly recommended!
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Date of stay: December 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Mishra, General Manager at Saraca Hotel Lucknow
Responded 23 Dec 2024
Dear Guest, Thank you for choosing to stay with us at Saraca Lucknow. I would like to thank you for taking time out to review us on Trip Advisor. I am glad to know that your stay with us was a memorable one and thank you for your kind words of appreciation for our entire team, we have shared the feedback with the team which will definitely motivate them to continue providing exemplary services. Thank you for kind words of appreciation once again as we look forward to welcoming you back again soon. Warm regards, Abhishek Mishra General Manager
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Our stay in Saraca Lucknow was pleasant and comfortable. Location of hotel is central, and staff is extremely warm (Shyam ji very sweetly gave us a tour of property and Santosh ji was also very attentive) the reception office ppl (Abdullah, Shaba, Amir, Abhishek, Naish, Divya, Devesh ) were also very accommodating. Initially, we were little amused as to absence of ceiling fans but upon request we promptly received standing fans. Overall a nice feeling of heritage hotel stay. Cons: Although the breakfast spread is decent but taste was average. Also, the restaurant charges are unnecessarily costly we felt, before we left we had mango shake which was very average and the quantity of small glass and costed 600 bucks each plus taxes which was a little sore point for us since in the menu average charges for drink were 350! Will repeat it for the overall hospitality!
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Date of stay: July 2024
Value
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Location
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Service
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Trip type: Travelled with family
Room Tip:Ask for fans to beat the heat! The stairs are little steep for elderly but lifts are available.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Mishra, General Manager at Saraca Hotel Lucknow
Responded 16 Jul 2024
Dear Guest, It was a pleasure to know that you had a wonderful experience with us. It is our constant endeavour to provide our guests with exceptional services with Lakhnawi style. Thank you for taking time out to review us and writing a wonderful appreciation note on TripAdvisor. The team is very excited to read your feedback and feels motivated to deliver high level of guest satisfaction. We have noted the cons from your end and it has been passed on to the concerned team for betterment. Thank you for your excellent review. It will be our distinct privilege to serve you in near future With Best Regards, Abhishek Mishra General Manager
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Impeccable housekeeping services at this hotel! The room was consistently spotless, and the attention to detail truly made my stay comfortable and enjoyable. Kudos to the diligent housekeeping staff i would like to mentain the name Ms Anamika for their outstanding work!".
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from abhishek mishra, Owner at Saraca Hotel Lucknow
Responded 17 May 2024
Dear Guest, We thank you for choosing to dine and sparing your precious time to share your feedback. We are delighted to know that you liked the food and the services, your appreciation and such kind words are very valuable for the entire team at Saraca Lucknow and thank you for appreciating Ms. Anamika, we have shared the feedback with the team which will definitely motivate them to continue providing exemplary services. Thank you for kind words of appreciation once again as we look forward to welcoming you back again soon. Warm regards, Abhishek Mishra General Manager
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I recently stayed at Saraca Lucknow (Lebua) for one night with the hope of enjoying a pleasant getaway with friends. Regrettably, the experience fell far short of our expectations.
Prior to booking, I specifically inquired about the pool’s operational status. I was assured it was open, but upon arrival, I discovered there was some construction work going on and was assured that we can use the pool the next day. The following day, the pool was still unusable, and the water was dirty with ants present.
We had reserved two rooms. Unfortunately, one room’s air conditioning was not working despite multiple requests for assistance, forcing us to share a single room for most of the night. We checked in late, around 2-3 PM, and were left to suffer in the heat with no resolution until 2 AM when another room was finally provided.
When addressing the issues with the morning management, particularly Abhishek, we were directed to speak with Mohsin, who had handled our reservation. Despite explaining our plight to Divya, the manager, we were offered nothing more than a meal as compensation, which we denied. We requested either a reduction in room charges or an additional night’s stay but received no satisfactory response.
The rooms, although neat and clean, were small and did not reflect the luxury promised. Our special occasion was overshadowed by these issues, and we ended up checking out.
The lack of prompt assistance, repeated storytelling to different staff members, and overall disregard for our concerns were extremely disappointing. Given the high rating and cost, this was far from the experience we anticipated. I would not recommend this property based on our experience and would advise potential guests to proceed with caution.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is best place to spend your valuable time with family and Also I experienced best hospitality by Armaan who is working here. All over the sevice was excellent and the cuisine was very hygienic. For Italian and Asian dishes Chef Sunil was very professional with his dishes. Keep it up!!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from abhishek mishra, Owner at Saraca Hotel Lucknow
Responded 31 Jan 2024
Dear Guest, We thank you for choosing to dine and sparing your precious time to share your feedback. We are delighted to know that you liked the food and the services, your appreciation and such kind words are very valuable for the entire team at Saraca Lucknow and thank you for appreciating Mr. Armaan & Chef Sunil, we have shared the feedback with the team which will definitely motivate them to continue providing exemplary services. Thank you for kind words of appreciation once again as we look forward to welcoming you back again soon. Warm regards, Abhishek Mishra General Manager
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With a unique Awadh ambience, the hotel is run by well trained staff with lovable awadhi manners. Abdulla and Anish at the desk are great examples. Food at their restaurants is excellent too. Suggestions: 1 provide tissues box in the room. 2 bathroom needs freshening up, through ventilation or whatever.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:I have put two suggestions in my review
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staying at Saraca Hotel, Lucknow was an absolute delight! From the moment we arrived, the hospitality was top-notch. They were incredibly accommodating to all our requests, making our family stay seamless and comfortable. With two rooms booked, we truly appreciated the extra effort they put in to ensure everything was perfect for us.
A special shoutout to Akriti and Santosh—their warmth and attentiveness made all the difference! Whether it was helping with room preferences or making sure we had everything we needed, they went above and beyond.
Also, don’t miss their rooftop bar—easily the best in town! The vibe is immaculate, and their picante margaritas? Absolute perfection.
The ambiance, the service, and the overall experience? Such a vibe! Would definitely stay here again
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Date of stay: March 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked 5 rooms for a holiday and were extremely disappointed with the service and quality of rooms. 1. Barely any hot water in the shower. I complained the first day and was told they were going to look into it. Then I checked in the evening to confirm if issue was resolved and they said they resolved it. Then second day morning, same issue… no hot water. They then said that the pipe had broken, then another person said it’s an issue with heating system, all different versions which led us to feeling very frustrated. No intention of resolving issues. 2. Poor ventilation in the rooms - only heating system on and no ventilation. This ended up making us really sick waking up with headaches each morning. One of the rooms were provided with a very archaic pedestal fan. Nothing was done to address the issue. 3. Food at azrak is over rated - I personally felt that there was better food available at falak numa for fine dining or dastarkhwan or tunday if you want local food. Overall horrible experience staying in the rooms and property, the staff just says they will fix but no efforts made to fix. Not worth the money at all.
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Date of stay: January 2025Trip type: Travelled with family
Room Tip:Don’t waste your money, you might be better off elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Mishra, General Manager at Saraca Hotel Lucknow
Responded 5 weeks ago
Dear Ms. Aditi, Thank you for choosing to stay at Saraca Lucknow and for taking the time to review our hotel. It is our constant endeavor to provide our guests with exceptional services in true Lakhnawi style. We have noted your feedback and shared the same with the concerned teams. We assure you that your feedback has been taken up seriously for urgent corrections wherever possible. We look forward to the opportunity of welcoming you back to Saraca Lucknow. With Best Regards, Abhishek Mishra General Manager
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Self and wife went for a quiet lunch. The restaurant is ideally located, away from city’s hustle bustle. Ambiance is good wide window opening in garden and fountain. Light music fills the romantic environment. We went for an Asian meal. Chef Sunil & Miss Arfiya Fatima looked after us. We ordered vegetarian food. Tom Kha soup was tasty with flavours of kaffir lime and lemon grass. We also ordered Gyoza dim sum. It was steamed and then fried. Oil could have been slightly less. The burnt garlic onion dip was good. Main meal was green curry and rice. The masala for green curry was freshly made by chef and tasty. Fun of eating here was elevated with personalised attention paid by hostess and chef. Thanks for a wonderful afternoon.
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Date of stay: January 2025
Value
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Mishra, General Manager at Saraca Hotel Lucknow
Responded 5 weeks ago
Dear Guest, It was a pleasure to know that you had a wonderful experience with us. It is our constant endeavour to provide our guests with exceptional services with Lakhnawi style. Thank you for taking time out to review us and writing a wonderful appreciation note on TripAdvisor. The team is very excited to read your feedback and feels motivated to deliver high level of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in near future With Best Regards, Abhishek Mishra General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spend 5 days at the hotel. It is charming property. The staff, the bars and services are top notch. The rooms are not comfortable at all and it is way overpriced compared to the Taj.
Defence folks, please note that they have special rates for defence personnel. Speak to Usman at the hotel
Shyam who escorted me to the room is a chatty local, very lovely guy who knows the city. Usman at the reception who showed me his drone photography and a cool story about this school and the 1857 war of independence. The bar tender at the rooftop bar makes really good cocktails, I liked his own invention with jaggary and amala.
Now for the rooms, the fixtures are furnitures are not hotel standard at all. Some random handicraft bed, it hits the back wall every time I move. The bathroom door doesnt have a handle but a bolt, the room door does't have a chain or anyway to physically lock to door. The sofa's are wierd and very very uncomfortable. There are hardly any plug points, wierd place for USB ports, not plugpoints at the work area. Some old style cupboard where I can't fully hang a suit.
Reminds me more of a govt guest house than a luxury hotel
Nice grounds and pool
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abhishek Mishra, General Manager at Saraca Hotel Lucknow
Responded 5 Mar 2023
Dear SingaporeKAP, Thank you for choosing to stay at lebua Lucknow and for taking the time to review our hotel. It is our constant endeavor to provide our guests with exceptional services in true Lakhnawi style. We have noted your feedback and shared the same with the concerned teams. We assure you that your feedback has been taken up seriously for urgent corrections wherever possible. We look forward to the opportunity of welcoming you back to lebua Lucknow. With Best Regards, Abhishek Mishra General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Lucknow area.
PRICE RANGE
₹5,913 - ₹7,391 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttar PradeshLucknow DistrictLucknow
NUMBER OF ROOMS
41
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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