Me and my wife with and infant went to agra and stayed at The PL Palace agra, one of the finest 4 star hotel in agra we arrived early at hotel and the Manager Miss ZEBA gave us a good upgraded room Suite room with a fabulous view to City and we really enjoyed our stay has wonderful view of city Breakfast was very tasty with multiple choices and very corteous staff. We were surprised in the evening when Zeba sent us pastry as it was my wife birthday. We enjoyed our stay Thanks all the person of PL Palace ...
The experience at The PL Palace was amazing. They made our stay at Agra as comfortable as it could get. The services provided were top notch. I would like to give a big shout out to Miss ZEBA who made sure my stay was memorable & comfortable Food served by MIP is Extra Ordinary!! Totally recommend this one to others as it quite close to Local market and they did arrange cab even 5AM in the morning. Choosing to stay here was totally worth it! :)
Good experience overall. Clean hotel good costumer service. Would definitely that has stay again. My stats at The PL Palace Agra are always pleasant. From the modern look of the property to the unique layout of the room I am never disappointed. I have always had a great experience with staff miss ZEBA she was amezing these locations as well specifically thanks for Ms ZEBA she helped n treated us so well
stayed two nights in this hotel in March 2022, they have allowed me for early check in, while early checked out before breakfast time, they have packed Parotha, sandwiches, water bottle, fruits etc... reception staff, restaurant staffs, lobby staffs are good in services, over hotel is good, it's located in market place
Excellent Hotel very Good Staff beautiful & well mentained rooms & Ms ZEBA is an asset to this hotel as right from check in to check out and during our whole stay, she made our trip not only memorable but very comfortable also, I am highly recommend to all Tourist to visit PL Palace Agra
We booked 2 suit room ,, Very poor service, no water supply in toilet in night,when we complaint the house keeping said water is finished in borvel,, after next day noon water supply started with full of dusty red water ,, no satisfy answer from the hotel authorities, tiles r broken in toilets, suit room r not good ,spoiled the mood , breakfast service very poor not a good quality breakfast , food is also average . Not a 4 star property Think twice before booking this hotel
Excellent place to hold family gathering. Comfortable rooms, good ambiences, delicious food, specious banquet hall. Co operative and friendly staff. Front office staff Zeba, Dipali and banquet in charge Victor were professional yet friendly. Great experience.
The whole staff is totally unprofessional. Especially the hotel Manager Ankur, he doesn’t know the C of Customer Service, the rudest and the most uncivil manager I’ve ever come across. The worse stay I could’ve had.
Though less known but it is an excellent place to stay in Agra. Clean and staffs are courteous. Placed on MG Road ,it is in the happening place. Food is excellent and the bakery is also very good. The chocolate ball is delicious. Overall a very good experience
We had a marvelous stay in Agra at the P L Palace Hotel. Wonderful interiors, very good service and excellent dining too, must recommend the hotel's for the future stay also and the staff who care for us is Ms, ZEBA who is very kind and very approachable too.she's behaviour to us is very impressed ..will prefer this hotel in the future too