The trip and stay at the seven hills tower hotel at Agra was simply outstanding. The service standards of pradeep kumar and babaji were right on the money. The rooms are cosy and warm and feel like being at home. The food is yummy and is served with Love and care. Definitely worth every penny spent. Stay there folks you will not regret it.
My husband and & I stayed in this hotel 2 nights as part of our one week G Adventure tour. Only first impression was good as our bus parked by the entrance but everything else was disappointing, rooms ok size but needs refurbishing, bedding old and tatty, bathroom very old fixtures and was leaking badly already with water continuously running from the hose down to the drain, there is tea/ coffee, Safe, no iron, no hair dryer. Breakfast extremely limited, staff as if not trained at all. Wi Fi is annoying as it keeps disconnecting every time you put your phone down. The 12 member group had dinner first night at the Roof Top restaurant which was near disaster, there was only one waiter doing it all although the restaurant was literally empty, it took very long time to take all orders and much longer time to bring food, but the worst part was when food was brought in drip drap one at a time, some people finished eating and others are still waiting. To me this is the worst service in any restaurant, it is the ABC of catering. It was quite pricy compared to many other places. I do not recommend it at all.…
Hotel staff is very pathetic and unperfesnal.i order the food but he serve very wrongly and very uncomfortable.hotel staff need training.resturant decorations is good .hotel well maintained and cleaned.
Stayed here for 1 night. Great hotel with good WiFi and room WiFi, parking on street, great complimentary breakfast. But room bathroom sink was not cleaned, overhead shower broken and shower glass not cleaned. Wooden floor laminate coming off. Close to Taj Mahal and market. Good place to stay with family.
Impressive looking modern 4 story hotel, nicely furnished, with regal looking doorman in evening. Lift to all floors including rooftop restaurant and pool where Taj Mahal can be seen in distance. Smart clean western style room with double bed, nice ensuite, fridge, wardrobe, safe and a/c. Daily room service was automatically included, which seems unusual in India. Helpful friendly staff, with a reasonable buffet breakfast (included) Would definitely stay again Domino's and a cafe selling a nice Dosa is at the end of the street. Taj Mahal a short TukTuk ride away.
The photos on the website and various other hotel booking sites need updating The location is good, the actual design of the hotel is good, however the hotel is tired and needs a complete update Room fittings old and in poor condition, bedding had holes in it. There were little beetles on the bathroom floor and in the shower, most of which were dead, but some alive, plus a couple of silverfish In the shower, we asked for them to be cleared, they did not, so we had to wash the shower ourselves. After a day of sightseeing the room had not been cleaned, we had to ask twice. The water and teabags were refilled and we were given clean towels. Floor was not cleaned, bed was not made and the beetles that had moved into the bedroom not cleared. Pool on first day had a layer of film on it, second day you could not see the bottom of the pool. Photos of breakfast are definitely not from this hotel, if you are booked into this hotel as part of a trip, ask to be moved elsewhere…
I’m not a princess but the first room we were placed in smelt mouldy so the manager moved us. In The next room the A/C did not work. We were finally put in a room where to A/C worked well. The staff were very obliging during all of this movement. The room was of a good size, as was the bathroom. Breakfast was excellent- a varied array. The service was also excellent. The location was also good. Some suggestions for the hotel would be to provide larger bars of soap and enough shampoo for more than one person. Some tissues would also be appreciated, as would some English speaking channels on TV.
Stayed for 2 days with my family , parents and inlaw. booked 3 rooms. It was a comfortable stay with good service. Located very close to Tajmahal can we viewed from top of the hotel. It had small pool which was clean and accessible till 8 pm. Breakfast was ok. Hair drier was not available. mini fridge and kettle was available . Overall it was a pleasant stay hotel with nice memories.
This is the dirtiest and least maintained property I have ever stayed in. The sheets have holes, stains and based on the footprints on the sheets they are being recycled. The floors are so dirty you have to wear socks or shoes all of the time in your room. The staff are not helpful, it is located down a dodgy alley, there is no redeeming feature for this hotel. Everything is mouldy and the smell comes through the ac. I would not recommend this place for anyone.
We chose this hotel because of the price and very close location to the Taj Mahal and Humayun's Tomb. You can see the Taj from the balcony above the pool, but the rest of the view is rather smoggy and industrial. Hotel staff were very welcoming and the rooms were well furnished. The area around the hotel is very busy with animals and hawkers (mainly children). There are a lot of jewellery/art/convenience stores which are helpful, but the roads themselves are very busy and untidy. The hotel itself is very clean and welcoming, with flowers and petals throughout. The evening food buffet did not offer much food for vegans but the staff were happy to adjust some elements. The hotel charged for water, even at mealtimes and it was difficult to get your change from the staff after paying. Ordered meals were not very high quality and continental food such as baked beans or pasta were not very appealing. The pool does not have any sun loungers and was rather warm so did not provide much relaxation. Similarly, none of our rooms could get a warm shower which was disappointing. I would probably try to find somewhere else if coming back to Agra due to the close surrounding area of the hotel, but I imagine this is typical of most hotels in Agra.…