Great stay for one night whilst visiting Agra. Great breakfast and hospitality. We also were able to book last minute service for Spa. Only suggestion is to have background music playing for spa treatment.
Awesome hospitality entire cruise. Great support n service by below Kirandeep ji, preetam ji, Mounikaji, Deepak ji. They explained delicious food varieties, and served to the table as we have small kid.so loving.. Many thanks
Stay for one night but very friendly staff, super attentive and helpful. Rohan & Monika were especially very nice and helpful when it came to breakfast time and with recommendations. Would definitely recommend hotel Good location little out of main centre enough for quite and calm but close to be 1 min from the hustle and bustle and during the day there's a distant clear view of the Taj Mahal also! Spa also well priced, only suggestion would be to have some music whilst having treatment to drown out some outside noise from road nearby. Otherwise all a 4/5 star experience!
Good service gunjan and Tushar Excellent stay Thanks to Kunal and esha Hope to see you soon Food was really good and will come back with family Amazing room Comfortable bed I had a amazing time here..
Simply the best experience, I have been staying regularly at Hilton in the UK and it was my first opportunity to stay at Hilton Agra for my extended family gathering. We have had a bit of emergency with one of the younger kids and staff were extremely helpful to support us in an unknown city. Not to mention the ambience, overall suite experience was excellent and wide variety of choices in the breakfast. Quite open and big lounge to sit with family and have had nice conversation. Well done all the staff at Hilton.
As a Diamond Hilton Honors member my travel is most frequently within the United States of America and Canada. My stay at your hotel was the first, and finest, of all my hotel stays in India. In fact, there are no hotel stays in my experience that have exceeded the excellence that I had in yours. Hotel comforts and cleanliness play an important role in my satisfaction with a hotel stay, but it is my belief that superior staff are one of the biggest contributors to a exceptional hotel experience. None within or outside of the U.S.A. have been better than yours. We thoroughly enjoyed our dining experience as well, and would note that the breakfast buffet was our favorite among any breakfasts during our travels. Your dining staff are exceptional. Here are some of the names that I recorded that I would like to draw specific attention to their part in our exceptional stay: Monika Shiveni Arshad Pooja Abnar Akash Amit Keshri Aastha Thank you for being so exceptional at what you do and adding to the pleasure of our stay!…
Rooms are spacious . Room service was good. All the people from reception counter to room attendent are very kind , polite and cooperative. We are surprized with the freshly prepared complemetary pastry ( cake) on 14 Sept. midnight. Good food at breakfast and at dinner.
Typical Doubletree cookie at check-in... Had a room on 3rd floor with a king bed. Nicely appointed room with all the necessities. Touch of luxury in the middle of the bustling and somewhat dirty city felt very nice. Very friendly staff. Breakfast choices were good and service was friendly. Came back to hotel because one of our group forgot something and got a cappuccino for free after checking out already. Nice touch!
The property is located in a vast expanse of area. Rooms are neatly done and comfortable. However, we have faced very poor and slow room service. We had to remind the reception many times for every little thing we needed. Also the staff of restaurant North 24 is very indifferent towards guests. With a meagre number of waiters, there was no system of clearing the plates, replacing empty water bottles with filled ones and the like. I had to actually complaint to the manGer for getting some good service. I never expected this level of response from a 5 star property like Hilton.
Really like the service provided by the staff specially rohan he was good and helpful. Very kind and courteous staff, extremely helpful and friendly staff. We had a good time at dinner. We definetly recommend this place for a stay.