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ITC Mughal, Agra

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#8 of 142 Hotels in Agra
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ITC Mughal, Agra
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3,386 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Mughal, Agra
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Showing 3,034: English reviews
Agra
1 review
Reviewed 8 June 2015

Hotel is good no question but only problem is in bathroom children need jet spary in toilets. big problem only other all thing is good food breakfast , pool , gym good and games all should be free....

Helpful?
Thank 150hemant
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of... More 

New Delhi, India
Level Contributor
337 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 8 June 2015 via mobile

Don't know where to start ....but the place is awesome and very well maintained. Staff is exemplary and goes out of the way to help you. Radhika was warm to welcome. Henna ensured that it was a surprise birthday for me. Wow three cheers for you and the entire front office team. In the restaurant all your needs were well... More 

Helpful?
1 Thank sundeep67
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of... More 

Gurgaon, India
1 review
Reviewed 8 June 2015

We were at itc mughal just last week and it was indeed a lovely experience. The hotel is fantastic and stands tall and remains the best in the city till date. The most amazing spa kaya kalp is a must for all , it indeed is a mughal experience. A special mention for the restaurant staff Mr. omveer , Mr.Chinmaya... More 

Helpful?
Thank gautam242015
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of... More 

Gurgaon, India
1 review
Reviewed 8 June 2015

Went there with my family and few friends last weekend. Must say that ITC people really add that personal touch to make sure you have a great time. To start with they upgraded us from Mughal chambers to the Royal suite which was truly rocking. Each and every staff member greets you with a "Namaste" or a "Hello Sir" to... More 

Helpful?
Thank anks123us
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 June 2015 via mobile

After staying at their hotel in jaipur we thought that was the best India had to offer but this took the cake. If that was six stars this definitely was seven, a must stay in Agra but again a little expensive though worth every dollar it cost us

Helpful?
Thank Carloslois12
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of... More 

Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2015

Dear ITC Mughal Agra, Here in are a few names that deserve special mention due to variable reasons. Mr. Rajeev, the restaurant manager devoid whom our breakfasts wud surely have been incomplete. Umar,Mohar,Mohan& Tirupathi in the room dining. Also, Mia & her lovely team in the Spa, especially Juli! How to forget Karanveer's deserving efforts with the room selection; followed... More 

Helpful?
Thank Jagriti01
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of... More 

Melbourne, Australia
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 June 2015

Best gym I have every seen in a hotel!! Great array of exercise equipment, water, AC, luxury service.. could exercise for ages! Felt so welcome as soon as we were greeted with a welcome drink. The rooms are quite amazing, dinner was amazing and breakfast very delicious. Beautiful garden and hotel grounds, amazing view of Agra climbing up a few... More 

Helpful?
Thank rarthur67
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2015

we stayed for four nights its was an excellent experience with very helpful and supporting staff especially at reception, both Juhi and Nancy. Great Food, quality service and an excellent place to hang out with family.

Helpful?
Thank GDG10
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2015 via mobile

Excellent services provided by the hotel staff. Heena, was exclusively doing something really unexpected, she was the one who made our stay brilliant. It was my husband's birthday and she was totally engaged to give her best to feel us awesome. There are few more team members who had done excellent job to make us comfortable and happy while our... More 

Helpful?
1 Thank DELBIZ
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of... More 

Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 June 2015 via mobile

We stayed here last year in oct 2014. The location is excellent. The food was nice 2 but rooms very pretty average for an ITC luxury brand hotel. With the number of options in this category of hotels in Agra , the hotel needs some bit of renovation.

Helpful?
Thank Nish9para
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. I have taken cognizance of your concerns with regard to the room allotted and without meaning to offer any excuses sincerely apologize for the dissonance faced. You have my assurance... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: ₹ 7,228 - ₹ 27,001 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#7 Luxury Hotel in Agra
#8 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
22 questions
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would go elsewhere.”
 of 5 bubbles JonJonMontreal, 3 Dec 2016 | Read review
“Alle Zimmer kann man empfehlen.”
 of 5 bubbles pfadi123, 2 Dec 2016 | Read review
“Not sure, maybe pool direction”
 of 5 bubbles drtike, 28 Nov 2016 | Read review
“Stay on the highest floor so not to be disturbed by people above”
 of 5 bubbles vse40, 25 Nov 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles LJMLondon, 23 Nov 2016 | Read review
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