The rooms were very good & the staff was very cooperative. Even we had dinner at the hotel. Really very good food was provided especially Paneer Tikka. I wish to make a special mention about Mr Sameer Khan. We forgot a small item in the room. Mr Sameer not only got it located, but also sent it to our Delhi address by courier. Thanks Mr Sameer. V K Gupta
Great value for money stay. Really nice hotel with nice pool. One of our party had massage that he rated as very goid. Hotel is quiet and comfortable with good facilities and excellent service. Staff went out of the way to help. Wouldn't hesitate to stay again!!
Brilliantly managed property. Extremely hygienic and helpful staff. Stayed here for the third time and always get a great experience. The cleanliness is the highlight and the food is second to none. The pool is clean and well situated. Lot of greenery to enjoy and relax in the hotel. It’s a well kid out and expansive property
Urvi Mahajan, the front office manager had a fantastic reaction to our request of changing USD to Rupis. She did a great job, going the extra mile when we has no place where to exchange money. Great lunch at the restaurant and a great attitude from the staff!! Thanks Urvi!!
Wonderful stay with a great staff support. Had a stay for around 5 days. Enjoyed with great luxury and comfortable suite. The reception staff was great and not to forgot the kitchen staff specially the cook Dharam and catering staff Ms Anju. Both of them were very professional in their jobs. I will also recommend this hotel to my friends and will again visit for the great hospitality. Regards Capt Abhimanyu
Great effort by the staff I would like to compliment Mr Vikas who did a great job during all our meals and Mr Sushil and team for great effort with the house keeping. The hotel is well kept and the effortless service is best in class. Great job by the staff .
Want to start with a big Thank you to the Trident group for as always living up to its brand value and its totally outstanding Customer support and service standards. Starting from the welcome on 14th Apr till our actual check out on 16th , there was not a second where I could feel the need that something is not right at the hotel… Splendid work , tireless efforts and pure attentive service was displayed during my visit for not only me but all the entire guests .. So yes after this lockdown my first family trip was memorable and fantastic owing to the Trident holidays Agra specially.. So Thanks again from my family to you and your extraordinary Teams . Must comment that few regular faces such as Ajay and his front office Team , Manish , Aastha, Sanjana, Faiz, and others who I spoke on phone , to staff at the Restaurant - Rahul The Supervisor, Rahul the F & B guy, Garry the trainer, Anju , Mishra , Samit , and every body’s favorite Smriddhi , were all on their toes running around guests but smilingly to ensure all was well and every guest and kids were enjoying … Others such as your Chefs who made the awesome spread , Chandra (house keeping ) ensured our rooms were clean and most comfortable , the Pool staff , the Kids play area Team, the Magician , the Guitarist , the Valet chaps , just about everything was superb .. KUDOS to such a brilliant Team!!!! Wish you all the Best always and hoping to plan my next vacation soon with you all. …
I checked in with my spouse and a 4 year old kid. We loved the Swimming pool, Kids Club and the bath tub. All the meals were yummy and the staff especially Mr Guru was exceptionally good and polite. The room was very comfortable and the room services were very good. Looking forward to stay again at this hotel in coming winters.
We stayed at Trident Agra and had amazing experience. The food, the service and most importantly the hospitality at this place is unmatched. Especially Mr. Roshan, Mr. Mishra and Mr. Pawan at restaurant, all were very humble and efficient. The food was great thanks to chef Mr. Dharam. Certainly visit this property again.
I had a good stay at Trident, Agra. Since I was in a hurry to visit Taj Mahal, the check-in was managed very efficiently - the reception team guided me to my room immediately and paperwork was done at the room itself so I did not have to wait at the reception desk. The room was comfortable. Buffet dinner was fantastic with a wide spread of Indian cuisine. Overall, the service was excellent - be it the reception or the dining room staff. Would love to stay there again!