Great Hotel but unfortunately it is currently under corporate solvency by the banks. Used to be a 5-star hotel. Area is enormous with plentiful greenery & area for walking & jogging. Rooms are big, infrastructure is not up to mark that can be expected considering financial status of the hotel. Hopefully, new owner will make it great again. Even in its current state, it is worth staying for say if you are getting a 3-4 star hotel rate deal for its rooms.
I stayed here for 3 days and the hotel is loveable. I visited agra on a leisure trip. Service is good, staff is polite ,kind and friendly. Room keeping is good and staff is hospitable. Room interior is good.
I stayed here with my family and we booked 2 rooms and we enjoyed the hospitality here. Staff was very good and property was very clean and very near to tajmahal. I would suggest this hotel if any one wish to go there and spend time with there loved ones
A huge heritage property consist of ample of amenities in the hotel. Huge reception with beautiful design. Rooms are big and we stayed in two connecting rooms where my one year toddle enjoyed a lot. Clean rooms however maintenance of the property not well groomed. It need attention in terms of staffing and modern facilities at the resort. Big Restaurant available but hospitality treatment need to improve for best service.
The property is located very near to the Taj. This was my second stay with the hotel was expecting similar or better service over the years but was quite the opposite. The property wasn’t clean and fallen leaves weren’t being removed, fountains not working. The rooms were smelly , the staff said they would come to spray room freshner but no one came in our 2 days stay. You have to ask for toiletries and tea, including refills, the staff said these are on request. Day 1 water bottles were 60 mins post check in and request , rather we kept waiting for water on day 2 even after multiple requests to house keeping and reception eventually had to go and buy water bottles from outside. The restaurants inside were closed hence didn’t gather courage to order via room service,had to go out for food. The breakfast had limited options which were repeated the next day , food was ok. Staying here seems living in place that can close down any time. Best is to avoid the place and look for better options.…
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