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OYO 11577 Hotel Crystal Retreat

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Traveller (14)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent7%
  • Very good19%
  • Average35%
  • Poor17%
  • Terrible22%
29 Oct 2017
“good location”
16 Feb 2018
“Please do not go to this Hotel”
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Concierge
Spa
2 Star Hotel
All hotel details
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Reviews (76)
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11 - 15 of 63 reviews
Reviewed 22 April 2016 via mobile

Had a very bad experience there I booked for 1 night through Oyo .,dirty bathroom ,no toiletry only a nirma shop is provided ,dirty bedsheet , dinner is not of that price that they charge and they took 40-50 min to deliver our dinner... Only...More

Thank Suraj k
Reviewed 31 March 2016 via mobile

I visited this place and stayed there only one night. I asked twice from front desk person, i am leaving early morning so can you pack my breakfast early. I called half an hour before the departure n it was not ready. Very poor service....More

Thank Buddhika D
Reviewed 25 January 2016

Overall the stay here was good. The room is neat and spacious. Hotel staffs were friendly and helpful. This hotel is with in 4-5 KMs of both Agra Fort and Cantonment Railway stations. The location marked on the google map is not correct. Initially I...More

1  Thank sac210
Response from HotelAgra, General Manager at OYO 11577 Hotel Crystal RetreatResponded 27 January 2016

Dear Valued Guest, I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the Director's for corrective measures and improvement. My team and I look forward to welcoming you at our hotel again and...More

Reviewed 28 November 2015

I was in Agra for 4 days on my official visit. Due to proximity to Tajmahal the hotel was easy to find. We had a car thus we visited Fatehpur Sikri and Bharatpur sanctuary as well. The food was good and WiFi service was OK....More

Thank Travelkeeda1990
Response from HotelAgra, General Manager at OYO 11577 Hotel Crystal RetreatResponded 27 January 2016

Dear Valued Guest, It was indeed a pleasure to have you stay with us. We thank you for posting your positive review of Crystal Inn, Agra. We are glad that you enjoyed a comfortable stay. Me and My team look forward to your next visit...More

Reviewed 23 October 2015 via mobile

This hotel was possibly the worst I have stayed in in India. Everything, and I mean EVERYTHING, was completely filthy! I did ask them to change the bed sheets upon arrival- hairs and stains. Unfortunately, the second pair of sheets were just as filthy and...More

Thank 626grantt
Response from HotelAgra, General Manager at OYO 11577 Hotel Crystal RetreatResponded 27 January 2016

Dear Valued Guest, I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. My team and I look forward to welcoming you...More

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About
Amenities
Top amenities
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Laundry Service
Concierge
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Spa
Details
Price range
US$ 18 - US$ 57 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 18 - US$ 57 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (14)
Room & Suite (5)
Dining (1)
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Room Tips
"choose a room which offers view of the Taj"
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"The Taj Mahal view through this hotel's window."
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"Agra is a dirty town but very friendly"
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"There are a lot of hotels in this area of Agra, please choose another one."
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