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Hotel Crystal Inn

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315 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Fethiye, Turkey
Reviewed 27 April 2012

this hotel is perfect for staying one nigth and visit taj mahal, breakfast is ok, but it is worth for paying only 10 minutes away from taj mahal,

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Helpful?
2Thank nomad4838
LALITAGRA, General Manager at Hotel Crystal Inn, responded to this review

Dear Sir/Mam, Thanks for choosing Hotel Crystal Inn,Agra , first i would like to thank for your Kind,good and supportable review for our Hotel Crystal Inn. We will appreciate if there is any suggestion to improve our Services and Facilities. Looking forward for your reservation again in future. Thanks again for choosing Hotel Crystal Inn,Agra

Teesside
Reviewed 23 April 2012

The hotel is very clean, great room - fridge, kettle, safe, great air con. Ate in restaurant lunch and evening and were only people in there even though hotel busy. Most seem to eat in their rooms. Staff were over attentive - as only one there they stand behind you and constantly want to serve, get more drinks etc or...

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Helpful?
Thank TravelmasterTeesside
Scotland
Reviewed 21 April 2012

The rooms were modern and pleasant. the location is excellent. That end of Agra has a fair number of hotels but, except for the Radisson, this is the closest to the East Gate of theTaj. There's not a great deal to say - the food is fine - the rooftop restuarant is a bonus and the staff do try. Technically,I...

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Helpful?
1Thank ceebee42
Stockholm, Sweden
Reviewed 17 April 2012

This hotel didn't leave a good impression on me - I expected much more. The rooms smelled strangely and were dirty - there were stains everywhere. The bathrooms were not very clean either, and we didn't have hot water. My cousin couldn't even lock her room. It was also noisy all the time, people were walking and talking loudly in...

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Helpful?
Thank Busen
MannNoida, Guest Relations Manager at Hotel Crystal Inn, responded to this review

We are really very sorry for the inconvenience caused. Actually our hotel was loaded with a new check in and check out software on 1st April 25, 2012 , so the front office staff was in the process of learning the new software hence guests faced the problem at check in and check out. Regarding the cleanliness and stains in...

London, United Kingdom
Reviewed 3 April 2012

We arrived late at the hotel due to no fault of our own, our train was delayed and on first impressions were pleased with the hotel.... we were met by the young man on the reception who was somewhat friendly, but was unable to make arrangements for some refreshments for us because it was 'against their policy' set by a...

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Helpful?
2Thank TRAVELFUN80
MannNoida, Guest Relations Manager at Hotel Crystal Inn, responded to this review

We are very sorry for the same what happened with you, on enquiring from general manager we found that his son was hospitalized since last two days hence he was mentally upset but any how it was his personal problem, The hotel management is sincerely regret and apologize for his behaviour. we assure the such things will not happen in...

Detroit Lakes, Minnesota
Reviewed 14 March 2012

The room was somewhat small and there was noise in the hallways way too late into the night. There was a deck on the top floor, but we were unable to use it either night due to private parties. The evening meals were quite average and the breakfasts were very sparse. The front desk staff were somewhat dismissive and not...

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Helpful?
5Thank gpotvin
MannNoida, Guest Relations Manager at Hotel Crystal Inn, responded to this review

We are really very sorry for the inconvenience caused. Regarding the room sixe we have two categories one is our base category and other is our executive category. For spacious rooms please in future choose executive rooms since they can accommodate 3 or more persons easily. Regarding noises we have taken the issues with both f&b &housekeeping department & we...

Philadelphia, Pennsylvania
Reviewed 13 March 2012

Kind of in a desolate street corner but only a block from the big mall with McDonalds and western fast food joints close by if you break down and just need a burger. PROS: - Rooms were very clean, modern - outlets fit American plugs, charged iPad fine - good wifi connection in room, was able to book a train...

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Helpful?
1Thank Tommy F
New Delhi, India
Reviewed 12 March 2012

I stayed at the Crystal Inn in Agra for one night while we were passing through on a golden triangle holiday. The room was beautiful and modern, spotless, with good temperature and a large modern bathroom with a hot shower. The staff was attentive and friendly and quick to accommodate any request, plus they gave some complimentary water. Breakfast was...

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Helpful?
1Thank lilygreen10
Toronto, Canada
Reviewed 9 March 2012

If you are thinking of staying here, think twice. The waiter VIVEK is waiting for you in the downstairs restaurant to steal your money. I had dinner here with my mom. Food was ok-ish. After dinner our waiter Vivek informed us that he forgot to enter three items on our bill and we needed to pay cash for them. We...

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Helpful?
4Thank Resh D
MannNoida, Guest Relations Manager at Hotel Crystal Inn, responded to this review

FIRST OF ALL WE APOLOGIZE FOR WHATEVER HAPPENED TO U ON UR STAY WITH US. The staff u have mentioned in your feedback has been terminated on the same day of the incidence. The bill with all items Listed in it came to u only because of our owner getting in hold of the person and getting straight into the...

Dubai, United Arab Emirates
Reviewed 18 February 2012

its a very nice hotel with all modern amenities , very comfortable and nice infrastructure,good value for your money ,comfortable stay .only the reception people are somewhat rude.

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Helpful?
Thank firdos k

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Crystal Inn

Address: Fatehbad Road | Behind TDI Mall, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: ₹ 1,376 - ₹ 3,406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Crystal Inn 3*
Number of rooms: 32
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Also Known As:
Hotel Crystal Agra
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Crystal Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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