Going to this hotel was a nightmare; after entering my experiences are as following 1.Light in the lift was not working. 2. In the corridor there were insects and gutkha spits 3. Discarded furniture was kept in the corridor, with empty alcohol bottles, which had attracted mosquitoes and flies. 4. Bed sheet had spit spots, though they changed it after multiple requests. 5. Curtain was broken, wasroom was unhygienic 6. In the night we saw cockroaches in the room, that's when we decided to leave the hotel and booked another hotel, but the staff harassed us and didn't allow us to checkout, we spoke to the GM of this hotel through one guy's phone then they allowed us to checkout. 7. I forgot my blazer in the room, which when I went to collect in the hotel, they refused to return, when we found it in the room, this guy in the picture ran behind us to hit us. 8. Staff threatened us saying "This is not Delhi we can hit you and show you that this is Agra" Please be aware before booking this hotel that staff is aggressive and unprofessional along with all the issues i mentioned above.…
I checked in late night at pratpura Usha Kiran on 30/12/19,the fo Mr.Gurinder, Mr.Jagdish n h.k staff were awesome in terms of greetings, attitude, They even assisted in taking my late night food orders. The FNB staff was not responsible enough to even to reply about food place d for my kid. There was too much of noise from next room bcoz of some group arrival fo staff made them quite.These guys managed it effectively. Next day a kind lady took my c/o which was again smooth n responsive. The buffet b/f was amazing in terms of taste.Thank u to all of u for making my stay comfortable. Mayur.
Awesome hotel, they gave me best experience of stay in hotel, co-operative staff they help us in making the trip memorable, Management is supportive. Best for family trips, amazing food quality, near to city.
Hotel location is too good near by tajmahal and other monuments. Rooms are clean,near to railway station and near to main market also. Food is amazing.Staff is very helpful.Hotel Manager is extra caring.Situated at very prime location.Family rooms are very spacious. Recommend to others also.Transpot facilities are available 24 x 7.Over all great place.
Best place to stay in Agra Staff is really helpful Specially Gm- Mahesh Behra He personally attend guest and provide all the services he can provide in a property Staff greet with a happy face which really make your day
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The rooms are very neat and tidy.Room service is quick and efficient. Prices are reasonable. I am from mumbai. I have checked in with family for diwali vacation to visit the majestic Taj. The location is too good and nearby the Taj.. The food is awesome . Both veg and non veg. I recommend this hotel for visit and stay.
I was stay two day in this hotel really location is very good. staff were friendly and rooms are neet and clean, Good food , service was very quick, transportation is well connected to city really goood i would recommendation for business purpose and traveller
I visited many times this hotel really very decent and well groomed staff .rooms were proper cleaned food was very tasty location very good. Room service was really appreciable The memorable person mr. Mahesh Prasad General manager
I stayed for two days. i loved food specially indian & service friendly staff and rooms are very good and very comfortable beds complimentary snakes & break fast they are serving hot and cold water just loved the hotel.will visit again very soon. its a very good hotel for tourist..