The resort is well maintained and rooms are clean. Food was not great first day but upon requesting the Chef and his team went out of their way to accommodate our requests and demands. We were a group of 7 ladies.By and large it was a very good experience and great value for money !!
The property was amazing & food was also good Services staff was very supportive Mr. Sajal choudhry chef was very friendly & food also very delicious We also strongly recommended to visit this property
Had wonderful stay as we are senior citizens first faced little difficulties with the room blocked Shazia from reception took our request and changed the room near reception with good view and been helpful through out the stay thank you so much shaziya for gestures will miss you Love from Mr and Mrs.Shah
Good location On top of hill Good food All services avlailble Peacefull Play area for children Close to ooty railway station and bus stand. G Free wifi Excellent for families In food many varieties are available
Excellent food .. EXcellent rooms with scenic views all at an competitive price. Good location Supportive staff. Jain food also available on request. Hotel staff helps in arranging taxis for tour. Would like to come again with family.
One of my best experiences at Sterling Elk Hill Ooty when I stayed with my family here for 4 nights 5 days stay in June 2022. What a resort nothing less than a 5 Star property with breathtaking views from resort on top we were given a beautiful Privilege Suite with balcony which gave us a different perspective about nature. Ambience in room classic with entire feel of property is extraordinary. All the staff was very courteous and excellent in servicing be it housekeeeping, Room servicing, Reception, Recreation, Restaurant. Must say food was excellent with a wide spread buffet in breakfast n meals. Restaurant staff literally girls and boys every one of them was so humble, helpful and customer centric and always paid attention to us all the time. Main Chef was such a Jovial Person always came up to us and in fact all of customers in Restaurant and asked about well-being and personally looked after our needs and demands. He is backed up with another gentleman Chef in his team who has recently joined this property was also very professional and courteous and took care of customers. Last but not least …. General Manager Mr Pratesh Patil, gem of a person he is. He is so down to earth and was so much available for any of our queries, help, advise we needed anytime . His attention to client’s details and servicing requirements is so much personal and prompt. Thank you so much Mr Pratesh Sir for lovely gestures in treating us so well and made our stay memorable and special. Kudos to You and Your Team💐💐💐 - Nagesh Kulkarni from Mumbai, Senior Banking Professional (Visited with my wife and son and daughter)…
Stayed with family for two nights. Had a good time except for some problems related to door lock problem. I would rate this place as good one stay, specially when you are travelling with family or as a group. Quite lively place with lot of activities and good view of ooty city. Pros Professionally managed property Good views from room Lot of activities for kids and adults Very well maintained lawns with beautiful flowers Overall a good place Cons Narrow road access to property but safe Rooms were small for the price We had bad experience with our room not getting locked and they took it more than an hour to fix it up. While one of staff member was insensitive about wastage of our time, other took ownership and asked us to go assuring that they will take care of out belongings Will recommend this property to others for stay. All options can also be compared as well. Overall it was nice experience…
Manoj bhai and taulik both are awesome in service and mind blowing in service. Both are mind blowing… Also live music. He is singing like bala subramaniyam. I love the service and quality….. Staff is very helpful
Old classy and neat place this is. Rooms are quite smaller when compared to other places but maintained neat. Good softer bed which was very comfortable. Location is pretty near to the bus stand. But don’t trust maps completely as the approach road to the hotel is narrow and steep and it can make you go around. Further on the same road after few kms lies another hotel of Sterling. So don’t get mislead. Rooms had great views of the city. Food was great. No complaints. Just that the restaurant still has light music performance like the 80s and 90s with a guy singing old songs loudly which could hamper the serene experience and view from the restaurant. Singing was not bad though. 😊 Surprising that such an established hotel didn’t have ACs in room. Agree it is a hill station but in summer times it gets stuffy during afternoons. Rooms had heaters though. There was a blockage in the washroom which was attended quickly. Has an excellent kids play area and a pretty artificial garden which is good to relax on an evening. Overall a pleasant stay and recommended and elderly people will like more at this place.…
We were a group of 6 - two couples with one kid each and booked room 24 & 24A. We checked in on 29th May 2022 and checked out on the next day. The rooms were above our expectation, it was kind of a family suite which has two big bedrooms with attached bath, a big enough nicely decorated hall with attached balcony with unmatched view of the valley and the race course. Restaurant was excellent - we met the two chefs - Mr Sajal & Mr Chinmay during the dinner buffet and their friendly nature and warm hospitality made our stay a memorable one. Both of them were so courteous and caring - they checked our preference and arranged for a special non spicy chicken dish for our two kids who loved the food. Their guidance on the food offered was very helpful too. The property is maintained extremely well and health-hygiene factor was uncompromised. They took care of every small details and service were readily available whenever asked. We had a great holiday and definitely recommend this property to those who are planning their trip to Ooty.…
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