Hotel The Surya Village
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Coonoor Main Road Fun City Properties, Lovedale Junction, Ooty 643001 India
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Dining (3)
About
#33 of 178 hotels in Ooty
Location
Cleanliness
Service
Value
Well furnished double rooms and suite rooms with all modern amenities. Multi cuisine restaurant, garden, kids area. Just 200 meter away from Coonoor Main Road, all room balconies open towards forest and hill view.. ample parking, shuttle court, etc.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Baggage storage
Concierge
24-hour front desk
Valet parking
Wifi
Restaurant
Breakfast buffet
Car hire
Currency exchange
Express check-in / check-out
Laundry service
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Room features
Housekeeping
Interconnected rooms available
Private balcony
Room service
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Tile / marble floor
Wake-up service / alarm clock
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Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English, Hindi, Tamil
Location
Full view
Contact
Coonoor Main Road Fun City Properties, Lovedale Junction, Ooty 643001 India
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We visited Ooty during Christmas holidays and was initially at a different hotel and came here only for breakfast. The food was awesome and the staff was so professional and clean that I decided to change my hotel and move here. By the way, breakfast buffet is open for outsiders aswell for a reasonable charge; and the lunch and dinner at ala-carte model. I believe they consider it a separate restaurant as other big hotels usually do. This hotel had availability only for 1 day due to holiday season and I had booked it for that day. We were given 604 in a villa and the room was warm and comfortable despite cold and beautiful weather outside. Spotless clean hotel and the rooms, Clean and tidy beds, well maintained and attentive staff, I believe they have it all they could offer, can compare to what we get in 4 star hotels for such a pocket-friendly price. That reminds me, I hate it when the price difference between regular days and peak days is a fortune. But this hotel has only 300 difference. Normally it is available for 2500 but during peak hours they charge 2800 (they have their own website). I paid 2800 with a smile. One thing you need to know that hotel location is around 4 kms away from city so you get to see nice natural landscape but you have to drive to city for site-seeing. I STRONGLY ADVISE you plan for around a week and drive to Ooty in your personal car or take a self-drive from Coimbatore or close-by city. OLA and Uber won’t operate here and local taxi people charge a fortune for site seeing. And they don’t cover all tourist spots. I usually self-drive but decided to take a taxi this time, which turned out to be an unpleasant experience. I was very disappointed as I missed pine garden, the valley safari and what not. Have to plan and visit again. :)…
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Date of stay: December 2019Trip type: Travelled with family
Helpful
Response from suryavillageooty, Manager at Hotel The Surya Village
Responded 15 Jan 2020
Dear Syed, I would like to thank you for giving us your valuable feedback during your stay with us. Your feedback is extremely valuable to us, as we strive to improve more with each and every stay. Guest satisfaction is our priority and therefore your constructive feedback is very much appreciated in our search for excellence. We look forward to welcoming you soon.
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We were about 8 people as a family and booked 4 rooms via OYO which was quite good and value for money (They offered 50% discount). Since we booked 4 rooms they offered us cottage type house which includes 4 rooms and 1 hall. It was great for family/friends entertainment. The rooms were spacious and neat. Especially the wash room was clean and nice. Staffs were friendly and the service they provided was excellent. Restaurant food was good but the options were minimal. The parking space also good and enough space. Only thing is that, the hotel is located 4 kms away from the main town. If you travel by your own vehicle then I would suggest this would be a decent, great and budget place to stay.
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Date of stay: July 2019Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
Helpful
Response from suryavillageooty, Manager at Hotel The Surya Village
Responded 16 Dec 2019
Dear Guest, We are very happy to hear, that you enjoyed your time with us. We appreciate that you took the time to share your experience with us and fellow travelers I will certainly share your positive comments with our team for further encouragement, we greatly appreciate your comments about aspects of the restaurant that need updating. We look forward to welcoming you back to The Surya Village...
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+1
This is my second visit to Ooty and I choose this hotel due to my last experience and the decision not disappointed me. Hotel well maintained neat and clean rooms. A small garden and play area for kids ok. Staff are polite and helpful. Quick response when call. They have own travel desk,they drop and pick up on call which is good. One disappointing thing is resutrent is not upto mark. I'm not satisfied with restaurant. Need to improve a lot. Over all a happy stay.
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Date of stay: May 2019Trip type: Travelled with family
Helpful
Response from suryavillageooty, Manager at Hotel The Surya Village
Responded 16 Dec 2019
Dear Guest, I would like to thank you for giving us your valuable feedback during your stay with us. Your feedback is extremely valuable to us, as we strive to improve more with each and every stay. Guest satisfaction is our priority and therefore your constructive feedback is very much appreciated in our search for excellence. We look forward to welcoming you soon.
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the room was spacious and clean. no heating but the blankets were warm enough. staff is super friendly and helpful. Most tourist where from India, but the really did their utmost to give us, western guests, good and friendly service. All we wanted was arranged and for a fair price.
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Date of stay: December 2018Trip type: Travelled as a couple
Rooms
Service
Sleep Quality
Room Tip: The restaurant at hotel is good. it is not a cosy western , BUT the food is good & the staff...
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Helpful
Response from SURYA V, Manager at Hotel The Surya Village
Responded 2 Jan 2019
Dear Guest, We are very happy to hear, that you enjoyed your time with us. We appreciate, that you took the time to share your experience with us and fellow travelers. As service from the heart is our key focus, I will certainly share you positive comments with our team for further encouragement; it is always nice to see the outcome of our efforts. We look forward to welcoming you back to The Surya Village..!!!
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We stayed for 3 nights (me and wife, with toddler and infant) , it's really good and worth for the money we paid. Check in and check out was very smooth. Staff behaviour is kind and courteous. Along with the stay, we had complimentary breakfast. On all 3 days, breakfast is good and yummy. Also we had dinner in the hotel itself, it's also nice. About the room - it was very clean, well maintained. Rest rooms are clean. Initially hot water was not coming but after informing the reception, its not at all problem. The room looks as mentioned in the pic shared by the Hotel. the room has TV, WiFi facility, cupboards, 2 sofas. All good. Overall hotel infra is good and good view on the backside but located few km away from the main ooty so no nearyby shops. Since it's far away, we couldn't go out for a walk much in the evening. Anything needed, we need to avail from the Hotel itself. Very small Play area is available for kids, with small garden nearby it.but its good. Whatever has been promised for the amount we paid, it was available and provided. Good in that. But always there is a room for improvement. Few suggestion - this is what customer expect but won't say 1. Our bus reached late by atleast 2-3hrs, so we reached hotel after 10.30am. We with 2 kids (toddler and infant) were damn hungry, as we didn't eat anything since its a hill journey. By the time we reach there was no breakfast available. That's what every other hotel would say, BREAKFAST OVER. But what makes them different or set apart is how they go one step ahead and do something for the customer even if it's chargeable basis. 2. Also every parent will be happy if you go one step ahead and include food in ur menu exclusively for kids or atleast on ordering basis. Because most of the items in the menu cannot be given to kids. we ordered mostly chappathi for kids. that too on the 3rd both my wife and toddler vomited the next day. Today customer is ready to pay for the extra service. E. G. Like calling up customer a day before and understanding how many ppl, kids, or are there any elders above 50 . Any arrangement in particular you want? Or what food style preferred. If it's difficult to call each customer, you can have a survey the moment customer books it.. whether they want breakfast, something like that. This is what makes customer delight and happy to come back again. 3. you could provide cycle/bike on chargeable basis with deposit amount. as no shops were nearby , also its difficult to walk long to go out and get something.…
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Date of stay: May 2018Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
Helpful
Response from suryavillageooty, Manager at Hotel The Surya Village
Responded 16 Dec 2019
Dear Guest, I would like to thank you for giving us your valuable feedback during your stay with us. Your feedback is extremely valuable to us, as we strive to improve more with each and every stay. Guest satisfaction is our priority and therefore your constructive feedback is very much appreciated in our search for excellence. We look forward to welcome you soon.
Read more
FORMERLY KNOWN AS
OYO 1353 The Surya Village
LOCATION
IndiaTamil NaduThe Nilgiris DistrictOoty
NUMBER OF ROOMS
23
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Claim Your Listing Frequently Asked Questions about Hotel The Surya Village
Which popular attractions are close to Hotel The Surya Village?
Nearby attractions include Upper Bhavani Lake (2.3 km), Avalanche Lake (3.1 km), and Government Botanical Garden (2.5 km).
What are some of the property amenities at Hotel The Surya Village?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel The Surya Village?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel The Surya Village?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Hotel The Surya Village?
Conveniently located restaurants include Ascot Multi Cuisine Restaurant at Ooty, Le Cafe, and Earl's Secret.
Does Hotel The Surya Village have an airport shuttle?
Yes, Hotel The Surya Village offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel The Surya Village?
The staff speaks multiple languages, including English, Hindi, and Tamil.
Does Hotel The Surya Village have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hotel The Surya Village accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.