We had a 4 days trip here .. starting from manager to room service all are very friendly supportive and at best at their service . The view , rooms , food all excellent . Worth coming here . Hotel have different food court ( belleve, toda cafe - best , jade garden ) Thanks team for making trip memorable
We had a pleasant stay in Ooty. There a many interesting places to visit. Our children enjoyed the Ooty to Coonoor Train ride. Gem Park made it more memorable for us. Breakfast spread was marvellous. Service was also good. Property is well maintained. Highly recommended for family stay.
Excellent service honestly am teling i never find absuch a service like this property foodbwas good especially breakfast spread was too nice view from the room was exception so good and bed was comfortable to sleep
Firstly the hotel is at a great location. You can see the whole Ooty Valley from here. Rooms are great with nice views . Bathrooms are big and have separation. The desk was very responsive with our requests.
The experience of this hotel was very awesome was feeling comfortable and more hygiene I recommend this hotel is suitable for all type of people like couples , family friends and more and I would like to rate this hotel 4.5/5
Location is awesome ..nice nature view...very good staff..all helping nature..two days we stays here..we feel awesome.. luxuries..food quality is very good...prompt service... waiters are very helping
Stayed here for a week. Rooms were clean and neat. House keeping was top notch, special mention to the house keeping manager Mr. Sekar. Food was very good. Great option if you wish to have a comfortable stay and relax at Ooty.
A very good place to stay with great hospitality and the staff is really good and responsive The view is very mesmerising and waking up to such view away from all the chaos is all you need in this busy life
Our family of 4 booked 2 rooms and were honestly shocked by how old and poorly maintained the property was. We were on a grand tour of the south and we’ve stayed only at 4 and 5 star hotels, so this review is relative to these other places. The linens were stained, the chairs and sofa looked like they were at least 50 years old, and it was clear that the cleaning and maintenance were also not on par with the cost of the hotel. The bathrooms were small and dirty as well. The pool does not exist. The front desk staff were not interested in orienting us but rather eager to ask us to leave a review. The only redeeming element of Gem Park was the excellent breakfast and dinner spread. The head chef was so sweet and clearly knows what he’s doing. There was always such a wonderful and tasty variety. Overall, the views from the property are nice but it’s time for a major upgrade because the only thing that meets the 4-star standard is the restaurant.…
Excellent stay , nice Room and food. I have enjoyed with my family. Recreation club is good. We have played TT , LUDO carrams. Lounge is good. Good parking place. Very nice view from Room. Overall great experience.