Madurai Residency

Madurai Residency

14-15,West Marret Street, Madurai 625001 India
The view from across the street-remember Madurai is not a very clean city
Traveller (311)
Super Classic
Room & Suite (80)
Team at the Restaurant
Dining (27)

View prices for your travel dates

Fully refundable before Fri, 7 Jun
Breakfast included
No prepayment needed
₹3,808
Fully refundable before Fri, 7 Jun
Breakfast included
No prepayment needed
Go to your Happy Price
₹3,808
Fully refundable before Sun, 9 Jun
₹2,876
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

3.5
#14 of 94 hotels in Madurai
4.2 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.5 of 5 bubbles
Value
WELCOME TO MADURAI RESIDENCYHaving won the hearts of many Indian and International guests, The Madurai Residency has earned a reputation providing the finest Quality of Hospitality in this region. Established in 1997, The Madurai Residency (formerly known as Classic Residency) attracts regular business class customers, pilgrims to the Meenakshi Amman Temple and International Tourists. The property is owned and managed by Hotel Agasthiya P Ltd., Madurai.
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Property amenities
Free parking
Free internet
Free breakfast
Car hire
Business Centre with Internet Access
Conference facilities
Rooftop terrace
24-hour security
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English

Location

14-15,West Marret Street, Madurai 625001 India
933Reviews10Q+A100Room tips
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Detailed Reviews
Traveller_A380 wrote a review Sept 2023
Seattle, Washington3 contributions3 helpful votes
1.0 of 5 bubbles
A group of 10 senior citizens had booked this hotel(5 rooms) looking via a MakeMyTrip(MMT) tour looking at the reviews in Google. But the experience was something that no one expects.

The hotel check in was on 20th September 2023 at 12 PM. We tried to check in at 4:30 PM and the hotel straight up denied having any reservation from MMT and said that no rooms are available. When we showed them the booking, after a lot of arguments and deliberations they said that they could give us 1 room after 2 hours, 2 more after 5 hours etc. They are absolutely untrained and don't know nothing about the word "Customer Service". They are a bunch of shameless people who bring bad name to any city's tourism.

After a lot of arguments and help from MMT, they offered us two rooms for freshening up and asked us to visit the temple nearby while they arranged rooms. Finally, we were offered 5 rooms at 10:30 PM. No one deserves to be treated like that, mind you this was a group of seniors. No apologies from their side just a straight face.

I wish I could give 0 stars to place. I can't believe that people from the hospitality industry can be so insensitive. I wish they could be punished so that no one else has to go through such an ordeal.
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gilld001 wrote a review Mar 2020
Dublin, Ireland173 contributions102 helpful votes
3.0 of 5 bubbles
We stayed in the Madurai Residency for two nights on arrival to India. The staff are very friendly and helpful. This is a big hotel situated in the centre of the city. It is walking distance to the Meenakshi Temple which is a wonderful temple. The room was average but clean and functional. We opted for the rate which included dinner. We did not hold out much hope but the dinner was EXCELLENT. The restaurant is on the rooftop with a great view of the city and another big plus is that they serve beer. We were subsequently to find out that very few places served beer so this is a real treat. Reception staff very efficient. They could organise all sorts of tours and taxis for you if you want but we like to organise things ourself. All in all a good choice for a couple of nights.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Madurai Residency, General Manager at Madurai Residency
Responded 7 Sept 2021
Dear Guest, Greetings from Madurai’s Premium Hotel!!! Thank you for sharing your valuable time in leaving this review and the feed back on our facilities. We are delighted to know that you have cherished our lavish and tasty food at our Roof top Restaurant and for appreciating your dining along with Beer which gained a remark of EXCELLENENCE for us. We are also happy to hear that you appreciated the efficient services rendered by our Reception Staff. Your kind compliments have been shared with the team. We look forward to welcome you back soon. Thanking you once again we remain, Hospitality yours MANEKSHAW DWAOODKHAN General Manager Th e Madurai Residency.
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A-Sing-Explorer wrote a review Jan 2020
Gurugram (Gurgaon), India60 contributions45 helpful votes
+1
5.0 of 5 bubbles
Stayed for 1 Night at Madurai Residency on 1st Jan. Had 2 rooms. Verdict:

Pros:
1. At the heart of city and walking distance from Maa Meenakshi Temple, Famous Food Joints like Sree Sabreesh and Murugan Idli Shop.
2. Easy to get an auto from here for any other place you may wish to visit
3. Decent And Comfortable Rooms
4. Roof Top Restaurant is Wonderful. Spending time there in evening was wonderful
5. Food is Simple but Tasty

May Be Challenging:
1. There is a basement Parking and have limited slots. Also you have to park reverse. They provide valet parking service as well. So if you not confident enough to park reverse give it to valet.
2. Extra cars to be parked outside . But there are guards to take care of it.

Tip: Reach on time, park your car in basement and explore city on foot or by public transport .
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ManicshahD, General Manager at Madurai Residency
Responded 16 Jan 2020
Dear Guest, Greetings from Madurai’s Premium Hotel!!! It was wonderful to have you stay at the hotel and thank you for taking the time to share your experience on Trip Advisor and for writing this review. Thank you for highlighting our well maintained clean rooms. Indeed our central location is convenient for both business and leisure purposes. We are delighted to know that you enjoyed the panoramic view of Madurai city from our Rooftop restaurant which made your evenings wonderful.Thank you for your observation and valuable suggestions about our basement Valet car parking. Your kind compliments have been shared with the team. It was definitely our pleasure taking care of you. Thank you once again we remain, With warm regards Hospitality Your’s MANEKSHAW DAWOODKHAN, General Manager, The Madurai Residency..
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Praburam K wrote a review Oct 2021
1 contribution
4.0 of 5 bubbles
We should thank the Team who trained the staff as a courtesy of Madurai people Food is excellent - though its costly and Mr. G.S Arunprasath in Service is very pleasing personality to take care of all in house Guest at Restaurant at Food time . Thanks for his kind service with smile.....
Praburam K K
Mobile: 9940857062
Chennai
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Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Madurai Residency, General Manager at Madurai Residency
Responded 16 Oct 2021
Dear Guest Greetings from Madurai’s premium hotel!! Thank you for giving us an opportunity to serve you. We are delighted to know that you feel comfortable with our service and Staff. Also we value your stay with us and your precious time to draft this Mail to honour us. Thank you once again and waiting to serve you again… shortly….. With warm regards Hospitality Your’s MANEKSHAW DAWOODKHAN General Manager, The Madurai Residency..
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Manish Sharma wrote a review Mar 2020
Mumbai, India10 contributions
3.0 of 5 bubbles
Stayed on 21st February 2020 with family, during our visit to Madurai. Hotel is centrally located, very near to Meenakshi temple. Rooms are in good conditions. Check -in Check out is smooth. They have a 24 hrs check out policy which is good, if travel arrangement times are odd. Front desk is very helpful in providing local information. They have a roof top restaurant, where dinner is served. Feed is good quality, only negative point in the restaurant is attitude of the waiters. Lot of foreign nationals were staying in the hotel, so waiters were more busy in serving them. As far as Breakfast is concerned it has good spread and is tasty.

Overall a good stay.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Madurai Residency, General Manager at Madurai Residency
Responded 15 Mar 2020
Dear Guest, Greetings form Madurai’s Premium Hotel!!! I would like to take this opportunity to thank-you for sharing your experience at Our Property!!! We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our “Quest for Quality”.We have addressed the F & B Service Dept accordingly and we assure you will have a more attention at the roof top Restaurant in your nextvisit to our Property Your appreciation has been conveyed to the Front Desk team which willtion will go a long way in encouraging them. We value your patronage and look forward to your continued support. With warm regards Hospitality Your’s MANEKSHAW DAWOODKHAN General Manager, The Madurai Residency
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Amit Pednekar wrote a review Feb 2020
Dombivli, India25 contributions5 helpful votes
4.0 of 5 bubbles
We stated one night in this hotel. Right in the market area and near train station.
Rooms are good and clean.
Staff is helpful.
Breakfast was very good. We had dinner on their terrace restaurant, it was okay not so good.
Minakshi temple is walkable from hotel or you can take auto rickshaws. Staff will help for same. You can visit to nearby silk saree shops for shopping too (we went to Chennai Silk Sarees, its huge shop cum mall).
Suggested for 1-2 night stay.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Madurai Residency, General Manager at Madurai Residency
Responded 27 Feb 2020
Dear Guest, Greetings from Madurai’s Premium Hotel!!! We would like to take this opportunity to thank-you for sharing your experience in Our Property!!! We are indeed delighted to know that the services rendered were up to your expectations. Positive comments such as yours that inspire us to strive for greater heights of excellence. We value your patronage and look forward to your continued support. Thanking you once again we remain, Hospitality Yours MANEKSHAW DAWOODKHAN General Manager, The Madurai Residency..
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dc d wrote a review Apr 2023
64 contributions8 helpful votes
3.0 of 5 bubbles
Nice location and very close to the temple. Amenties are good and food is also okay. The only reason I am not giving 4 is because of the extra bed issue that we faced during our stay lasy week. We had booked for 3 people - 2adults and 1 kid (extra bed ) through a popular booking app. During checkin we asked at the reception about extra bed and they said we need to call hosue keeping at night and they will provide it. We reached hotel at around 9:30 after temple darshan and called up house keeping. At 10:30 one staff came with a mattress and put it on the floor, when we asked about bed he said will get it and come. We waited for 1 hr and at 10:30 one staff came and told that there is no extra bed for standard rooms and all they can provide is a matress on the floor. Later after lot of arguments they brought a bed at around 11. So people who are travelling with kids just take a note of this.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Madurai Residency, General Manager at Madurai Residency
Responded 29 Jun 2023
Dear Guest, Greetings from Madurai’s Premium Hotel!!. We thank you very much for sharing your feedback on Trip advisor. Happy to note that the proximity of our Property near tempe impressed you very much And the amenities too. With regard to the issue we have given proper instruction to the concerned Department and we assure you will have a nice and comfortable stay duing your Next visti to Madurai. We look forward to welcoming you back soon. Thanking you once again we remain, Hospitality Yours MANEKSHAW DAWOODKHAN, General Manager, The Madurai Residency
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Venkis wrote a review Aug 2023
Mumbai, India14 contributions3 helpful votes
4.0 of 5 bubbles
The hotel is good. Rooms are spacious neat and clean .House keeping good. Staff at the reception were very polite friendly helpful.Even security people were very helpful. Location is very nearby to go to meenakshi temple.Auto rickshws are easily available near the hotel for travel to any local place. Only problem is the restaurant. it is both veg and non veg together in one place.They say kitchen is separate.But pure vegetarians like me will not be comfortable in this restaurant. Otherwise it is very good in all respects. We have stayed 3 times in this hotel.Hope the the management will consider about a separate veg restaurant.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kirtu wrote a review Jul 2023
Singapore, Singapore1 contribution
5.0 of 5 bubbles
Loved my stay at the Madurai branch. The staffs here are amazing especially Rajesh, John Paul and team who assisted my family and myself during dinner time at the restaurant. Kudos to the team for the great customer service! Highly recommend this hotel for your future stays. The house keeping team and room service team also did a wonderful job with assisting me with all my needs. Am looking forward to staying here again in the future.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GoPlaces41399708596 wrote a review Dec 2023
1 contribution3 helpful votes
1.0 of 5 bubbles
Cheaters and scammers...thats how I would like to describe them. If you want to pay extra money once you reach there then book this hotel. The hospitality is worst and the people sitting on the reception are rude and dont know how to treat the visitors. They think they have been in this industry for a long time so they can do whatever they want and charge any amount but the service is not at all good. A very bad experience in this hotel...A wish I could give negative grade to it.
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from CAAKSHAYJAIN
New Delhi, India49 contributions42 helpful votes
Yes its true. They have 24 hours check in facility. I reached there at 11.00 p.m . They have parking facility but not ample. 4 to 5 parks can be easily parked.
Abhinav K asked a question Nov 2017
Hyderabad, India10 contributions2 helpful votes
How much do they charge for cab service to Rameshwaram and Dhanushkodi
Answer from Abhinav K
Hyderabad, India10 contributions2 helpful votes
Can you rent a car from Madurai? Any reference you might have?
Answer from KSM161616
Hyderabad, India28 contributions26 helpful votes
serves non-veg too
rsuguna1 asked a question Nov 2016
Singapore, Singapore58 contributions
is the wifi in the room only allowed to be connect to 1 device?
Answer from ChennaiShaji
Chennai (Madras), India262 contributions33 helpful votes
Am not sure about this. The front office should be able to help you with this.
Answer from Shailendra
Hyderabad, India484 contributions139 helpful votes
Room and toilet are clean. Spacious enough for 2 persons
Nandita T wrote a tip Dec 2023
65 contributions29 helpful votes
4.0 of 5 bubbles
"Some rooms do not have a view, do check that if you are concerned about the view"
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Debasree Sarkar wrote a tip Dec 2023
Kolkata (Calcutta), India366 contributions48 helpful votes
5.0 of 5 bubbles
"Try to reach as early for the morning breakfast as you can"
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Traveller_A380 wrote a tip Sept 2023
Seattle, Washington3 contributions3 helpful votes
1.0 of 5 bubbles
"Don't ruin your trip and book this place!"
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KrishThulps wrote a tip Jun 2023
Singapore, Singapore26 contributions23 helpful votes
3.0 of 5 bubbles
"Please don’t eat I. The restaurant if you are looking for a South Indian experience "
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puthranvijay19 wrote a tip May 2023
Mumbai, India63 contributions16 helpful votes
3.0 of 5 bubbles
"The visit to Meenakshi temple is a must. Rest the city has the best gradational eating house in Amma's Mess and best Biryani place"
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Not the right property for you?
There are more places to choose from in the Madurai area.
PRICE RANGE
₹2,824 - ₹3,821 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
madurai residency hotel madurai, residency hotel madurai
LOCATION
IndiaTamil NaduMadurai DistrictMadurai
NUMBER OF ROOMS
94
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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