Astoria Hotels by Sparsa
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No: 65, 70 Feet Road Ellis Nagar, Madurai 625016 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (46)
Dining (9)
About
#11 of 166 in Madurai
Location
Cleanliness
Service
Value
The Astoria Hotel by Sparsa is a business class hotel built in the bustling heart of the Metropolis of Madurai, the hotel will cater to the ardent relaxation and the demanding corporate guest who visit Madurai, Rameshwaram etc…… to take part in the numerous festivals and many events that the city plays host to.
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Property amenities
Free parking
Free internet
Free breakfast
Car hire
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Valet parking
Public wifi
Restaurant
Breakfast buffet
Taxi service
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Room service
Safe
Seating area
Telephone
Iron
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Hindi, Tamil
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
26Restaurantswithin 1 km
6Attractionswithin 1 km
385Reviews11Q+A88Room tips
Reviews
Traveller rating
- 156
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- 44
- 20
- 12
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Popular mentions
We went to this place assuming it is part of the Sparsa family , as we are mightly impressed with Tiruvannamalai Sparsa. But the reception guy said they are not related while the website says something else. The reception manager was very helpful and proactive and that was one of the reedeming features of this pathetic place. Food is avearge - while the biryani was okay, the chinese food was a big disappointment. Room is not spot clean and the toilet is a big joke - restaurant is dusty and we saw a lot of litter below the tables, and used tissues on the seats as well. Room service is quick one way (to the room) but clearing is never done and plates, cups, saucers simply pile up outside the room - the service guy says he will clear then and never does. God knows how this place is run. The check out experience was a disaster with mosquitos swarming the reception area but since the reception guy was wooden, he had no trouble from them - only the guests suffer. Parking lot is a dangerous circus in the basement where cars are simply stuffed like scrap items and then they cooly expect the guests to take care all the way in reverse gear as there is no space to manuver. With a steep gradient and a moronic security guard, accidents are waiting to happen. Never again to this place. One request to Sparsa chain - if this is part of your family, please own it up else publicly disown it.…
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: Stay at your own risk
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Helpful
The hotel is very conveniently located.. just a couple of minutes from the temple, shopping centres etc. Food is very good. They make special items if you give them enough notice.. All the staff members are knowledgeable about what to buy, and where. Also the best routes to places both within the city, and nearby important/ interesting places . Guru , the G.M., manages the hotel very efficiently , and was ably assisted by Naveen. Murugan of F & B gave us excellent food, including packed lunch . Subramaniam ,the chef also checked with the guests whether the food was to their liking.
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Date of stay: March 2022
Value
Rooms
Service
Helpful
Response from Sri Guru Ganesan, General Manager at Astoria Hotels by Sparsa
Responded 22 Mar 2022
Dear Guest, Greetings from Astoria Hotels By Sparsa !!! I would like to take this opportunity to thank you for taking the time to write a review further to your experience at Astoria Hotels. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful time with us. It delights me and it gives me great pleasure to share it with my team members. Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to do much better in the future. We greatly value your patronage and look forward to welcoming you once again back to Astoria Hotels very soon. Warm Regards, Sri Guru Ganesan Manager Operations
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I liked food Both south indian and north indian food is really good. Mr Murugan manager and other staff has really taken care. Personally looked after my requirements. Other hotel staff is also good.i will prefer the same hotel next time.
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Sri Guru Ganesan, General Manager at Astoria Hotels by Sparsa
Responded 22 Mar 2022
Dear Guest, Greetings from Astoria Hotels By Sparsa !!! Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. I’m delighted that you had a wonderful stay and that you thoroughly enjoyed the hotel, location and our flawless hospitality. I hope to have the opportunity of welcoming you back to the hotel to experience our exemplary services. Warm Regards, Sri Guru Ganesan Manager Operations
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Good things : 1 - Location of the property good 2 - Hotel itself is very good Improvements : 1 - Full of dust, rooms are dirty, linens were smelling 2 - Pathetic experience in the dining place. Thank fully we just had breakfast but food quality was pathetic, manager didnt understand how to take care of guests, the helping boys are untrained, do not understand well what we need. 3 - We found Naveen the front desk person helpful with our check-in and check-out, we gave our feedback about our stay to him The owners of the property must visit for surprise visits to see the situation themselves, if not taken care quickly this good property will be a waste property.
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Date of stay: January 2022
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Sri Guru Ganesan, General Manager at Astoria Hotels by Sparsa
Responded 22 Mar 2022
Dear Guest, Greetings from Astoria Hotels By Sparsa !!! Our sincere apologies for the negative experience during your stay with us. Please accept our apology. We value your patronage and we are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you. Warm Regards, Sri Guru Ganesan Operation Manager
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Only good thing about the hotel are rooms. They are decent enough. But everything else was a disappointment due to the behavior of staff. The receptionist do not have respect for customers, there is noone to carry the luggage till our room. When asked, the receptionist asked us to contact manager. We had ordered for plates and spoons which did not arrive even after 30 min. On top of this we had to go down and shout at them for the delay. Also they charged Rs. 100 for empty plates and spoons. Will not recommend this hotel for an another stay to anyone else.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Sri Guru Ganesan, General Manager at Astoria Hotels by Sparsa
Responded 22 Mar 2022
Dear Guest, Greetings from Astoria Hotels by Sparsa! Thank you for choosing to stay with us and taking time out to post your feedback , On the onset please accept my sincere apologies for the inconvenience you have experienced. We take great pride in ensuring our guest’s satisfaction Unfortunately, we did not meet your expectations in terms of your overall experience with us ,hence I request you to consider these as an aberration and not reflective of our usual standards. I have addressed the concerns and shared your feedback with the relevant teams. We are taking necessary corrective measures to ensure that instances of similar nature do not get repeated with any other guest. Once again, please accept my sincere apologies ,We would like to regain your trust and we hope you will allow us an opportunity to host you. Warm Regards, Sri Guru Ganesan Operation Manager
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PRICE RANGE
$40 - $53 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduMadurai DistrictMadurai
NUMBER OF ROOMS
39
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Claim Your Listing Frequently Asked Questions about Astoria Hotels by Sparsa
Which popular attractions are close to Astoria Hotels by Sparsa?
Nearby attractions include Koodal Azhagar Temple (1.0 km), Prema Vilas (0.7 km), and Amizhthini Super Market (0.7 km).
What are some of the property amenities at Astoria Hotels by Sparsa?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and free parking.
Which room amenities are available at Astoria Hotels by Sparsa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Astoria Hotels by Sparsa?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Astoria Hotels by Sparsa?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Astoria Hotels by Sparsa?
Conveniently located restaurants include Hotel Royal Court, Murugan Idli Shop, and Sree Sabarees.
Are any cleaning services offered at Astoria Hotels by Sparsa?
Yes, dry cleaning and laundry service are offered to guests.
Does Astoria Hotels by Sparsa offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Astoria Hotels by Sparsa?
The staff speaks multiple languages, including English, Hindi, and Tamil.
Are there any historical sites close to Astoria Hotels by Sparsa?
Many travellers enjoy visiting Thirumalai Nayakar Mahal (2.0 km), Sri Ramana Mandiram (1.5 km), and Madurai Amma Mitto (0.9 km).
Is Astoria Hotels by Sparsa accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.