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The Gateway Hotel Pasumalai Madurai

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The Gateway Hotel Pasumalai Madurai
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925 Reviews from our TripAdvisor Community

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Showing 793: English reviews
Toronto, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

The Taj Gateway Pasumalai is an exceptional hotel in a stunning, private hillside location overlooking the city. Absolutely loved being there! We stayed in the executive suite number 26 with a garden view on the hillside overlooking the city. Everything about the hotel is excellent— the location, service, food, pool, gardens, services and restaurant, Peacocks naturally flock to the property... More 

Helpful?
Thank Marisa M
Level Contributor
2 reviews
Reviewed 4 days ago NEW via mobile

I came on business but ended falling in love with this place! You cannot work here for sure! The scenery & the property is amazing! The first day I was a little upset with the slow response to getting an iron or a cab. But I think it's because I'm used to Mumbai speed. Eventually when u spend time here... More 

Helpful?
Thank Poonam V
kuwait, Kuwait
1 review
Reviewed 4 days ago NEW

very good and comfortable too.Its like a vintage property. The rooms require refurbishment as early as possible. Fittings in bathroom needs modernisation. The air conditioners need to be separated in operation by giving two remotes.

Review collected in partnership with this hotel

Helpful?
Thank 146rcs
UK
Level Contributor
89 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 week ago

The hotel is set on the hills overlooking Madurai accessed by a mile long private road. Peacocks roam the hotel grounds, strutting their stuff as only peacocks can. An old colonial style with huge verandas outside the bedroom, where I’m writing this sipping a cooling drink and I’m watching chefs preparing an outdoor feast for someone and the centre-piece is... More 

Helpful?
Thank Paul51_and_Marg52
madurai, India
1 review
Reviewed 1 week ago

It is a very nice place, even if it's a bit far from the city centre, but the hotel can accomodate transfer services to ease your journeys and visit the main areas of interests. It is a very good address.

Review collected in partnership with this hotel

Helpful?
Thank 696jeanmichelr
Milano, Italy
1 review
Reviewed 2 weeks ago

Not in the center but far from the chaos of the inner city. Nice colonial set up slow wifi. A bit expensive, very helpful staff. Extra bed for a third person are not very comfortable. Very attractive swimming pool, average quality restaurant

Review collected in partnership with this hotel

Helpful?
Thank 873riccardot
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, pasumalai Madurai! At the outset I would like to thank you for taking your valuable time and effort in sharing your points of view about our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight.... More 

Paris, France
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

although this hotel is ageing, and although bedrooms could use some modernization and upgrading, this hotel offers good quality of service, and amazing view on whole city. Surrounded with forest, this calm resort is perfect for relaxing. Restaurant is fine, although quality of service is quite poor (unefficient and very slow). Maybe this place is better for tourists than for... More 

Helpful?
Thank Philippe J
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, pasumalai Madurai! At the outset I would like to thank you for taking your valuable time and effort in sharing your points of view about our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight.... More 

Madurai, India
1 review
Reviewed 2 weeks ago

Overall very good service and pleasant stay, received personal attention from the manager and also other staff in their service. Excellent food and room service. Pleasant Location is also good. Appealing atmosphere.

Review collected in partnership with this hotel

Helpful?
Thank 781prasadj
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! At the outset, we are delighted to know that you had a great experience at the hotel and an enjoyable stay. We are glad to note that the overall quality of services and facilities at our hotel measured up to your expectation. I am certain your feedback will serve as a... More 

Grenoble, France
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

If you want somewhere to stay, out of the hubbub of the city, this is it. Set on a hill over looking the city, with pool, restaurant serving good food. It's not a beautiful building and the facilities are spread out, so you need to be ok with slopes and steps. Quiet place, with peacocks strutting around the grounds. Tip:... More 

Helpful?
Thank Cookingcleric
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! At the outset, we are delighted to know that you had a great experience at the hotel and an enjoyable stay. We are glad to note that the overall quality of services and facilities at our hotel measured up to your expectation. I am certain your feedback will serve as a... More 

West Mids
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 weeks ago

Our room was number 17 within the Colonial block, wow, what a gorgeous room indeed, spacious, private and with views looking out over the city of Madurai - beautiful, room furnishings were smart, comfortable and clean. Service from staff was efficient and polite, slight hiccup with our room reservation that was swiftly dealt with without fuss, lovely big bathroom, we... More 

Helpful?
1 Thank robcc1971
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are pleased to know that you thoroughly enjoyed your visit and had a memorable experience at our hotel. I have conveyed your splendid comments to the entire team for whom it has been a source of encouragement. The team and I are thankful for your valuable feedback and look forward... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 

Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No 40 T P K Road | Pasumalai Hill, Madurai 625004, India
Region: India > Tamil Nadu > Madurai
Price Range: ₹ 6,976 - ₹ 13,884 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
The Gateway Hotel Pasumalai Madurai Tamil Nadu
Hotel Style:
#1 Spa Hotel in Madurai
#1 Family Hotel in Madurai
#1 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Pasumalai Madurai staff and other travellers.
3 questions
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Questions? Get answers from The Gateway Hotel Pasumalai Madurai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view on he hillside overlooking the city.”
 of 5 bubbles 745marisam, 1 Dec 2016 | Read review
“ask for a bungalow with view over the city, you won't regret it”
 of 5 bubbles PhilippeJ126, 17 Nov 2016 | Read review
“Room 17, Colonial Block - views are gorgeous.”
 of 5 bubbles robcc1971, 13 Nov 2016 | Read review
“You can request for Garden view or Pool view but all rooms are good as you anyway get to go out and spend time in the beautiful gardens.”
 of 5 bubbles apreetha, 27 Sep 2016 | Read review
“Take rooms near the pool”
  • Peacock from room entrance
  • The view from room
  • Function spic and span
 of 5 bubbles DrRoyTVL, 27 Sep 2016 | Read review
5 of 5
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