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14 Lady Doak College Road Chinnachokikulam, Madurai 625002 India
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6 people are viewing this hotel
Expedia.com
$67
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Free cancellation until 26/08/22
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$67
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Free cancellation until 26/08/22
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Free cancellation until 25/08/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (705)
Dining (82)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 19/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JC Residency Madurai
Updated 19/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 166 hotels in Madurai
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in a serene part of Madurai stands JC Residency, an ideally located hotel that welcomes you with its Heritage styling, affable service and distinctive southern appeal. 94 Air conditioned rooms, graced with contemporary decor and luxurious interiors that include 62 Executive rooms, 21 Heritage Rooms and 9 Royal suites. All rooms have generous space and cutting edge facilities that include an LCD TV, high speed WiFi connectivity, electronic safe, smart card electronic room key,mini refrigerator, tea and coffee maker, room service and well equipped bathrooms with standard norms. Breakfast is inclusive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
VIP room facilities
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Hindi, Tamil
1615Reviews11Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Muskaan Jethani wrote a review 12 Aug
1 contribution
Loved the atmosphere and the hospitality! The way everyone treats over the hotel is really great and respectful! Amusing experience at the amenities too! Delicious food and adorable views . Liked it and will definitely visit again
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vivek Kamath M wrote a review 7 Aug
2 contributions
This places greets us as much as meets the eyes in the photos. Amazing place excellent staff, from reception to elder gentleman guiding us about place and taking us to the room and back to car with luggage. Special mention of food and kitchen, no place is great without great food. M Rajesh sir was excellent serving to our wishes and giving us the cuisine we want. Thank you J C Residency for an amazing fun overall experience this Varamahalaxmi...Cheers...looking to come again whenever we come to Madurai
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Meena wrote a review 2 Aug
Indore District, India17 contributions2 helpful votes
Very impolite treatment by front desk booking official. The room was very very small as compared to the pictures shown on their website. The room booked was heritage king.The hotel only has most of the house keeping staff who can't speak or understand hindi Or english. They only know tamil. So impossible to request any needs. No shower gel in the dispenser, no hand towels. No hindi channels on tv. But no assistance!! Very disappointed. Only Mr. Ramchandram was ready to help. Very helpful person.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manivannan M, General Manager at JC Residency Madurai
Responded 1 week ago
Dear Ms.Meena K, Thank you for sharing your valuable review with us. We are sorry to learn of your concerns with your recent visit and regret the overall unsatisfactory experience at our hotel. We have noted your specific feedback hence it is disappointing to know from your feedback, that there has been a lapse which impacted your experience. We have shared your feedback with the relevant teams. We are presently reviewing multiple areas to understand the challenge. Be rest assured that we would be taking appropriate measures to address the concerns and ensure quality of service. Thank you again, for taking the time to share your experience. Your valuable feedback would allow us to monitor and enhance the quality of our product & services. We hope to welcome you back in the near future and assure you that your future visits would be more memorable in all aspects. Regards, Mani.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MohamedIrfhan wrote a review Jul 2022
11 contributions5 helpful votes
Great hospitality and excellent service by the entire hotel staffs and the vintage infrastructure . Special thanks Mr Arun Raj manager, such a down to earth person. I can sure one will never regret of their in Jc residency.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manivannan M, General Manager at JC Residency Madurai
Responded 1 week ago
Dear Mr.MohamedIrfhan, It is so overwhelming to receive such positive feedback on TripAdvisor. I strongly believe that people make all the difference and that resonates in your feedback as well. Your words of appreciation have been shared with the team - they are stars. Thank you for appreciating their efforts. Do visit our social media platforms for recent and upcoming events. We look forward to welcoming you back. Regards, Mani.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Asok Mathew wrote a review Jul 2022
Manama, Bahrain70 contributions5 helpful votes
+1
Excellent, calm and quiet place to stay with family at the heart of Madurai. A beautiful, elegant places with excellent blend of traditional and modern interior and well trained staff with outstanding hospitality. The facilities are good and well maintained. One can enjoy quality life at this place
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: You may book your reservation in advance as it is a hot cake. The place is near by to all major...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manivannan M, General Manager at JC Residency Madurai
Responded 1 week ago
Dear Mr.Asokmathew, We are very happy to read that your experience at our hotel was most enjoyable and that the team looked after you very well. I have personally shared your appreciation with everyone at the hotel , for whom your feedback is a tremendous source of inspiration. Thank you for recommending us and the team and I are grateful for your support and look forward to welcome you back for many more wonderful stays with us. Regards, Mani.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vipin kumar wrote a review Jul 2022
4 contributions
I stayed in the hotel for one day and had amazing experience. The rooms are amazing too. Mr arunran (manager) was very helpful and friendly. I appreciate his work and would love to visit again Regards
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manivannan M, General Manager at JC Residency Madurai
Responded 1 week ago
Dear Guest, Thank you for taking the time to write a review on us. We are glad that you liked the hotel overall. We are completely delighted with your comments. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. I am delighted to note that you had a pleasant & comfortable stay with us and enjoyed the room, ambience, facilities, food and excellent service offered by the team has provided. Happy to have you as our prestigious guest. we look forward to welcoming you back . Regards, Mani.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suresh wrote a review Jul 2022
BANAGLORE, India18 contributions8 helpful votes
Good stay, convenient location, nicely decorated heritage room. Rooms are also spacious. Breakfast is a rush (not sure if hotel was busy during our stay), but staff does their best to support. Decent spread. Stayed with family, enough car parking available.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Early breakfast is good. Rush after 9:30am
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manivannan M, General Manager at JC Residency Madurai
Responded 1 week ago
Dear Mr.Suresh B, Thank you for taking the time to write such extensive and positive comments on TripAdvisor. Your appreciation about the Hotel, all facilities, food offerings, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us. It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay. We all graciously await your return to JC Residency Madurai in the not too distant future. Regards, Mani.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S Rajinikanth wrote a review Jul 2022
Chennai (Madras), India41 contributions6 helpful votes
Very courteous staff and well maintained too... Centrally located and probably this is the only hotel that offers the convenience of a 24 hour check in and check out facility. Offers a decent complimentary breakfast and overall a good value for money...
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manivannan M, General Manager at JC Residency Madurai
Responded 3 weeks ago
Dear Guest, Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback for your overall experience. It meant a lot to the team to receive your praise for the excellent level of service, dedication and care our associates had provided you which made your stay so memorable and special. We not only believe in delivering bespoke services but also creating timeless memories At JC Residency Madurai, we follow a culture where guest satisfaction is of utmost importance and I am happy that our team has surpassed your expectations. We look forward to being of service to you soon for another memorable stay . Regards, Mani.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alok Pandey wrote a review Jul 2022
Lucknow, India416 contributions33 helpful votes
+1
The heritage executive room was fantastic , with a lot of woodwork and fine detailing. The staff across departments were courteous at all times . There was an issue with the AC during our stay but it was attended to promptly. We got an auto for the Meenakshi temple right outside the hotel. I also noticed autos parked early morning when we were leaving for the airport , so the hotel is well connected too. The one department where I would urge some attention is housekeeping - one of the ‘fresh’ towels in the bathroom had a huge yellow stain on it - I am sure it would have been replaced but it was early morning and we had a flight to catch. Also the water in the bath area drained very slowly in our room. Other than these issues , a great stay!
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: There is ample parking available, and tea coffee kiosks right outside in case needed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manivannan M, General Manager at JC Residency Madurai
Responded 4 weeks ago
Dear Mr.Alok, At the outset, please accept my sincere apologies for the inconvenience caused during your recent visit to our hotel. It is our sincere belief that guest feedback is of utmost importance to us, as it gives us an opportunity to look into our existing processes and rectify concerns as relevant. Keeping the same in mind we have noted all your feedback regarding the hotel facilities and services. I have taken up this matter with my operations team and are working towards strengthening our internal processes further to ensure such incidents do not recur. I deeply regret the inconvenience caused and request you to treat this experience as an aberration and not a measure for the levels of services and hospitality we take pride in delivering. Please feel free to contact me directly during your next trip and it shall be my pleasure to ensure you have a memorable experience with us. On behalf of the entire team at the JC Residency Madurai, I look forward to welcoming you back and assure you our best of attention and care. Regards, Mani.M 7373737309 gm.mdu@jcresidency.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SendilKumar wrote a review Jul 2022
Chennai (Madras), India36 contributions12 helpful votes
Well maintained hotel with spacious room with lot of wooden work with Antique design. Had a tasty buffet breakfast and more than that, their courtesy was impressive.!! Location is center of city. I have missed my mobile adapter and charger in the room and checked out. Thanks to Mrs Selvi where she retained and got it couriered to me. Great Service!! No second thought, you may check in if you want to stay in Madurai.!!
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manivannan M, General Manager at JC Residency Madurai
Responded 4 weeks ago
Dear Mr.Sendilkumar, Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback for your overall experience. It meant a lot to the team to receive your praise for the excellent level of service, dedication and care our associates had provided you which made your stay so memorable and special. We not only believe in delivering bespoke services but also creating timeless memories. We look forward to being of service to you soon for another memorable stay . Look forward to having you back at the hotel very soon. Regards, Mani.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$42 - $62 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduMadurai DistrictMadurai
NUMBER OF ROOMS
94
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Frequently Asked Questions about JC Residency Madurai
Which popular attractions are close to JC Residency Madurai?
Nearby attractions include Gandhi Memorial Museum (1.0 km), Vishaal de Mal (0.4 km), and SMAAASH Zone Madurai (0.4 km).
What are some of the property amenities at JC Residency Madurai?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at JC Residency Madurai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JC Residency Madurai?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at JC Residency Madurai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to JC Residency Madurai?
Conveniently located restaurants include Madurai Kitchen, Kumar Mess, and Yaazh Restaurant.
Are there opportunities to exercise at JC Residency Madurai?
Yes, guests have access to a pool and a fitness centre during their stay.
Does JC Residency Madurai have airport transportation?
Yes, JC Residency Madurai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JC Residency Madurai?
Yes, dry cleaning and laundry service are offered to guests.
Does JC Residency Madurai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JC Residency Madurai?
The staff speaks multiple languages, including English, Hindi, and Tamil.