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Heritage Madurai

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Heritage Madurai
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1,181 Reviews from our TripAdvisor Community

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Showing 904: English reviews
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Dunieres, France
Reviewed 2 days ago NEW

On our tour of the south of India , we had the pleasure to saty 2 nights at the Heritage Madurai. The hotel room was somptuous . The staff was very nice and attentionate . The food was delicious. We highly recommend this hotel.

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Helpful?
Thank amarmimi
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

Mumbai, India
Reviewed 2 days ago NEWvia mobile

One of the best hotel I have stayed at. Truly heritage experience. The property is too good. Service was superb. Rooms quite neat and clean and had the best experience. Whatever you generally expect from a luxury hotel, this hotel had. Breakfast spreads were too many. Overall, fantastic experience

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Helpful?
Thank sameermota
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

London, United Kingdom
Reviewed 2 days ago NEW

We had heard mixed reviews about this hotel., but we really had no major complaints. Our room was quite a way from the main part of the complex, but there was a little buggy on hand if we didn't want to stroll through the lovely garden. We had the buffet dinner. Buffets are not the best food and the service...

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Helpful?
Thank HungryHorse007
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your stay and also you are pleased with our facilities & ambience. While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you...

United Kingdom
Reviewed 2 days ago NEW

What's not to like about a high end place like this? Well we found it a bit big and impersonal due to roving coach parties and they didn't get some of the basics right like slow check-in and checkout. On the other hand, our room was fantastic ('luxury villa'), the pool was excellent and the breakfast was nice.

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Helpful?
Thank Fireman_Port
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your stay and also you are pleased with our facilities & ambience. While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you...

Melbourne
Reviewed 3 days ago NEW

We booked to stay in the Heritage Madurai for January 2017. Unfortunately, due to completely unforeseen circumstances, we were forced to cancel part of our trip. We contacted the Heritage Madurai and asked for their help in terms of the cancellation of our trip and any possible refund. Whilst the booking conditions were clear, the management went over and above...

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Helpful?
1Thank CremachineMelbourne
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!! Thank you for posting your review on Trip Advisor. It was unfortunate that you were not able to visit us but we request you to please come and visit us and experience our hospitality.We truly appreciate your kind feedback and look forward to welcoming you at the resort. Thanks & Regards, Dillip Mudra Front...

Reviewed 3 days ago NEWvia mobile

I had a lovely room and enjoyed the atmosphere of the property. The room was spacious, beautiful decorated and very clean. Down side, I ordered some room service one evening and left the tray house side my room and called twice to have the tray picked up. The next morning the tray was still there. Since it was outside, I...

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Helpful?
Thank Linda M
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your stay and also you are pleased with our facilities & ambience. While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you...

Beijing, China
Reviewed 5 days ago NEW

I could simply agree with their promotional description " Pride of Madurai". Very nice environment, great caring service and really good facilities blending modern and traditional aspects make this hotel / resort a great place to stay in Madurai. Worth mentioning is the service by every staff especially PooMurugan from IT department. I had some issues with wifi connectivity. he...

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Helpful?
1Thank Lakshmanan M
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

Reviewed 5 days ago NEWvia mobile

Hotel staffs are very kind and helpful. Service level is extraordinary. Rooms are very big and quieter. It's all colonial style house. You will feel the ambience. Especially bell boy A.Vijaykumar is very helpful. If you need something he will be the person to look for. Keep up A.vijayakumar.

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Helpful?
1Thank Rajesh Kumar S
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

Brigg, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed here for one night as part of an extensive road trip round Southern India, having already visited six other hotels enroute. Having read other reports posted, we were not sure what to expect, however, we couldn't have been more pleasantly surprised. Our room was clean and comfortable (with many signs warning about keeping doors closed re mosquitos in...

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Helpful?
1Thank PSL5
London, United Kingdom
Reviewed 1 week ago

We only stayed one night and would have been happy to stay longer. The pool is gorgeous and there is Yoga too. There is an beautiful historic door in the foyer and a Hindu shrine in the grounds. It's a very peaceful place.

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Helpful?
Thank tina f

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Heritage, Welcome to Madurai.A resort, one hundred years in the making, in the heart of a city that grew from drops of nectar that flowed from the locks of Shiva, as legend would have us believe.Enter the gates of the 17-acre resort, and experience the Madurai of distant past. ... more   less 

Additional Information about Heritage Madurai

Address: 11 Melakkal Main Road, Madurai 625016, India
Region: India > Tamil Nadu > Madurai
Price Range: ₹ 4,558 - ₹ 9,653 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Madurai 4.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Heritage Madurai Tamil Nadu
Hotel Style:
#2 Family Hotel in Madurai
#2 Spa Hotel in Madurai
#3 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Madurai staff and other travellers.
8 questions
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Questions? Get answers from Heritage Madurai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Indian hotels have the room checked for the use of the mini bar upon check out. Always allow for this if you're in a hurry to get out.”
 of 5 bubbles pinay007, 15 Feb 2017 | Read review
“Avoid ground floor de luxe rooms”
 of 5 bubbles Elaine_C447, 12 Feb 2017 | Read review
“cleaness still need to maintain,aremotherapy ,mosiquito replent not that useful”
 of 5 bubbles kamalavelu, 3 Feb 2017 | Read review
“heritage rooms are the best”
 of 5 bubbles prwilfreddza, 2 Feb 2017 | Read review
“Try to get a private pool room villa”
 of 5 bubbles MonicaNepomnaschy, 2 Feb 2017 | Read review
5 of 5