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Heritage Madurai

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Heritage Madurai
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1,123 Reviews from our TripAdvisor Community

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Showing 864: English reviews
Zoetermeer, The Netherlands
Reviewed 3 days ago NEW

This is an excellent hotel. Only the reception desk needs to be trained in customer services, there approach can be summarized as arrogant and uninterested. All the other personnel is great, friendly, to the point. They will take care of anything. Our luxury villa with pool was excellent. Restaurant facilities are very good.

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Helpful?
Thank AvM46
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel.While we thank you for taking out your time to voice your...

Reviewed 4 days ago NEW

one of the best hotels in madurai . its different , rather than looking at concrete structures , u are invited right to a view of swimming pool , with all its glory . but , yeah , if u are swimming , u can also become an attraction , there is not that much privacy . the architecture is...

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Helpful?
Thank Sivanesan G
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

Durban, South Africa
Reviewed 4 days ago NEW

We enjoyed the 3 night stay in a Park Like Setting away from the standard high rise claustrophobic hotels .The service was excellent throughout the resort and the restaurant service was outstanding. !

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Helpful?
Thank kajen2017
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

Reviewed 6 days ago NEW

One minor glitch: a poor wi-fi connection. Immediately the hotel (via Mr. Pari and, subsequently, the front office manager Mr. Dillip) resolved that problem--and double checked to make sure I was satisfied. That quality of concern is not typical of most hotels these days. I was mightily impressed...

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Helpful?
Thank Montague B
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

London, United Kingdom
Reviewed 1 week ago

Although a long way from the city centre this former country club is welcoming and comfortable, and a good base for the delights of Madurai.. Spacious rooms on a large campus. Good restaurant with plenty of choice at breakfast and other times. Amazing 'tank' swimming pool. Would've got 5 stars had it not been for the rather seedy bar.

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Helpful?
Thank AP D
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

London, United Kingdom
Reviewed 1 week ago

We absolutely loved the two nights we stayed here. The hotel, sprawling around delightful grounds, was excellent. Our room was large, with effective air conditioning and a separate seating area. The restaurant served excellent breakfasts and dinners, catering to my wimpish Western palate as well as to those who could cope with the more adventurous spiciness of the local food....

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Helpful?
Thank bienypense
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

Weston-super-Mare, United Kingdom
Reviewed 1 week ago via mobile

We stayed here as part of our South India tour. We checked in smoothly and were shown to our bungalow room, it was huge. Large windows on two walls looking out on the grounds, great, except we had to pull the blinds down most of the time to protect our modesty as other guests and staff could see in as...

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Thank Tottytime
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel.While we thank you for taking out your time to voice your...

Reviewed 1 week ago

Have been to many places on holiday globally but this experience was totally a different one, the atmosphere, ambience and the courtesy of the staffs and the quality and taste of the food was really excellent. Would personally like to thank Mr. Karthik who arranged for the luxury villa in such a peak season. The house keeping was superb. Special...

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Helpful?
Thank Subbhu N
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

India
Reviewed 1 week ago

The Heritage Madurai is expansive and in lush green surroundings. The rooms are terrific especially the Luxury Villa.Unfortunately, that is where the goodness of the hotel ends....we stayed for 2 nights on Christmas eve. As per the hotel policy we had to have the mandatory Christmas eve dinner priced at Rs.2500/= per person. The dinner was a damp squib and...

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Helpful?
Thank IndiaRavi
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Valued Guest, Greetings of the day!!! While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you during your stay at our hotel. It is really unfortunate that that we have not come up to your expectations and we are very much concerned about your experience...

Minna, Nigeria
Reviewed 1 week ago

Good idea to be there in the temple city and the hotel was worth for the penny you pay.food was excellent and was the service the pool was a innovation.close to the city attractions and the temple makes it easily accessible.Rooms where neat and clean and the service in the restaurant was excellent.Thanks to the manager in restaurant peter and...

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Helpful?
Thank davidpilsr
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Heritage, Welcome to Madurai.A resort, one hundred years in the making, in the heart of a city that grew from drops of nectar that flowed from the locks of Shiva, as legend would have us believe.Enter the gates of the 17-acre resort, and experience the Madurai of distant past. ... more   less 

Additional Information about Heritage Madurai

Address: 11 Melakkal Main Road, Madurai 625016, India
Region: India > Tamil Nadu > Madurai
Price Range: ₹ 4,642 - ₹ 12,151 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Madurai 4.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Heritage Madurai Tamil Nadu
Hotel Style:
#2 Spa Hotel in Madurai
#2 Family Hotel in Madurai
#3 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Madurai staff and other travellers.
8 questions
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Questions? Get answers from Heritage Madurai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury villa with Pool is superb”
 of 5 bubbles , 6 Jan 2017 | Read review
“Rooms are in Cottage type with natural beauty like garden, trees etc.”
 of 5 bubbles Amall1958, 4 Jan 2017 | Read review
“We loved our Luxury Villa Room. Tons of space and a pool to relax in or simply to contemplate.”
 of 5 bubbles IntrepidHector, 2 Jan 2017 | Read review
“Bawa room for architecture fans”
 of 5 bubbles Pip1953, 1 Jan 2017 | Read review
“The rooms are very comfortable unless you go for a cheap deal online. Lovely and memorable stay. Would love to go back.”
 of 5 bubbles shalinvarma, 22 Dec 2016 | Read review
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