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Hotel Lotus

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Traveller (28)
Dining (15)
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About

Location
Cleanliness
Service
Value
Hotel Lotus is a new age budget brand of hotel. Our obsession with quality is what makes us stand out. We do not compromise on the standard of our rooms. Instead of just giving verbal promises to the guests about our quality, we have an actual quality assurance program that compensates guests who are not happy. A first of its kind in our country and a novelty in the budget hotel category.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:₹ 1,799 (INR)
105Reviews
65Photos
3Q+A
8Room tips
Traveller rating
  • 43
  • 26
  • 21
  • 3
  • 12
Time of year
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Popular mentions
Rooms are Hygiene,well maintained.Deluxe Rooms are bit smaller, Roof of the room is close-by-not even 9 feet.No wardrobes. Reception staffs lack of coordination.Dining hall is under renovation,they Food coupon for two adults even knowing details of family going to stay-Value of
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Response from hotellotusmadurai, General Manager at Hotel Lotus
Responded 4 weeks ago
Dear Guest, Greetings from Hotel Lotus!!! Thank you for choosing to stay with us and taking time out to post your feedback , On the onset please accept my sincere apologies for the inconvenience you have experienced. We take great pride in ensuring our guest’s satisfaction Unfortunately, we did not meet your expectations in terms of your overall experience with us ,hence I request you to consider these as an aberration and not reflective of our usual standards. I have addressed the concerns and shared your feedback with the relevant teams. We are taking necessary corrective measures to ensure that instances of similar nature do not get repeated with any other guest. Once again, please accept my sincere apologies ,We would like to regain your trust and we hope you will allow us an opportunity to host you brilliantly. Thanking you once again we remain, Hospitality Yours WAHITH s.k, Operation Manager, +919384839913 Hotel Lotus.
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Property's Favourite Review
Good Location (very near to Meenakshi aman Temple and Madurai railway junction) and good service. There are good restaurants nearby as well. The complimentary breakfast is outsourced to a restaurant opposite where the food is good. But my suggestion is book a room without
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Response from Wahith, Manager at Hotel Lotus
Responded 22 Oct 2018
Dear Valuable Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and Restaurant service for you and our other guests Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Wahith S.k Operation Manager Hotel Lotus Madurai
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Not in a good area (too crowded, very small street in front of hotel). Though we had booked, we were told that all rooms are occupied. Eventually arranged an alternative within the same hotel. Not much interaction with staff, arranged a cab to Rameswaram, little expensive but
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Response from hotellotusmadurai, General Manager at Hotel Lotus
Responded 5 weeks ago
Dear Guest, Greetings from Hotel Lotus!!! Thank you for choosing to stay with us and taking time out to post your feedback , On the onset please accept my sincere apologies for the inconvenience you have experienced. We take great pride in ensuring our guest’s satisfaction Unfortunately, we did not meet your expectations in terms of your overall experience with us ,hence I request you to consider these as an aberration and not reflective of our usual standards. I have addressed the concerns and shared your feedback with the relevant teams. We are taking necessary corrective measures to ensure that instances of similar nature do not get repeated with any other guest. Once again, please accept my sincere apologies ,We would like to regain your trust and we hope you will allow us an opportunity to host you brilliantly. Thanking you once again we remain, Hospitality Yours WAHITH s.k, Operation Manager, +919384839913 Hotel Lotus.
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This hotel was nice and polite if a bit disorganized. The travel service was not very helpful. The morning pooja was beautiful. Don't bother including breakfast as they send you to a cafe over the road anyway where you can get more choice at a better price. The cafe was a great
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Response from hotellotusmadurai, General Manager at Hotel Lotus
Responded 6 Feb 2019
Dear Guest, Greetings from Lotus Hotel!!! We are so pleased to hear that you had an enjoyable stay with us in our Property. We are very grateful for your gracious appreciation for the immaculate service of our staff who made your stay a memorable one. Your encouraging words mean a lot to us and we will share the same with our team. Expecting more and more …… visits to our Property in all your future plans to Madurai. Thanking you once again we remain, Hospitality Yours WAHITH s.k, Operation Manager, Hotel Lotus.
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The prime advantage of checking in this hotel is its proximity to the meenakshi Amman Temple. Although the rooms don't look like those in photos. The rooms were neat and decent to stay. The reception staff were very hospitable. The only odd thing was the bathroom was too small.
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Response from hotellotusmadurai, General Manager at Hotel Lotus
Responded 16 Jan 2019
Dear Guest, Greetings from Lotus Hotel!!! We are so pleased to hear that you had an enjoyable stay with us in our Property. We are very grateful for your gracious appreciation for the immaculate service of our staff who made your stay a memorable one. Your encouraging words mean a lot to us and we will share the same with our team. Expecting more and more …… visits to our Property in all your future plans to Madurai. Thanking you once again we remain, Hospitality Yours WAHITH s.k, Operation Manager, Hotel Lotus.
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i stayed in Hotel lotus for 3 days, rooms are spacious, neat and clean
Standard room
Neat & tidy rooms & washrooms.
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123
it is not understood what was your comment. However if you have checked in, no hotel will give a refund for whatever reason unless you settle the same on the spot. Yes if you cancel the booking in time you may get refund. Hotel LOTUS Madurai is reasonably a good hotel and the management should furnish a reply to your comments.
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they offer 24 hour check in if u inform prior and they don't have other commitments the next day
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"Ask for a large room if you have a lot of baggage or want an extra bed"
"Avoid at all cost."
"Make sure they dont pass on a standard room to you as a deluxe room"
"Only sad part was the prior customer's stayed had smoked and notify the Team to have the room freshner"
"Rooms are clean and service provided"
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PRICE RANGE
US$ 24 - US$ 55 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduMadurai DistrictMadurai
NUMBER OF ROOMS
52
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