My exprience was awful, room service is horrible, basic house keeping is done only on request. the bathrooms are congested, needs urgent make over. In the room allotted to me, the hot water geyser was not working, inspite of me insisting for 3 days no body bothered to rectify it, only lip service was done. Even the AC failed one night, reported, but no response. Need to be careful we availing taxi service from the reception, please insist on work sheet before engaging. Overall my experience here was bad.
This hotel is excellent value if you go for one of the cheaper rooms. Our room was spacious, clean and comfortable, even if looked as if it had seen slightly better days. There is an attractive dining room, with verandah right on the lake, and the food is fine. The main reason I would recommend the Lake Pichola is the location, which is fantastic and there are beautiful views of the lake palace from the roof terrace (luckily there was water this year).
The location of the hotel is great, the view of the city palace only meets misted because the lake is dry. The rooms are correct but the bathroom needs an urgent reform, is old and inconvinient. The service, especially the reception, is charming, nice, with their treatment compensate the lacks of this economic hotel. It is not a luxury but it is advisable. The breakfast is good, “a la carte”.
We found the hotel to be clean, comfortable, with friendly service. The rooms were decorated with artifacts, and the view ( had there been water in the lake, which there was NOT) would have been spectacular. The location was great as well for sightseeing and shopping.