Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in the heart of the City of lakes, set against the backdrop of the Aravalli hills, where you can reminisce in the culture, history and art of Sajjangarh Palace, this beautiful resort is here for the ones looking to explore the beauty of Rajasthan. jüSTa Sajjangarh Resort & Spa is the best 5-star resort near Sajjangarh, Udaipur. Experience the unique opportunity to connect with nature in the realm of royal art and aesthetics like none other. As you enter this luxurious Resort, you are welcomed by the architectural royal elements in the reception that take you to 63 beautifully designed rooms and suites that ensure a comfortable stay.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Hindi
Location
Opposite Biological Park Near Sajjangarh Main Gate, Udaipur 313001 India
Justa Sajjangarh Resort & Spa
1,124 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Justa Sajjangarh Resort & Spa is celebrated for its inviting atmosphere, with guests often captivated by the exceptional interiors and scenic views that enhance their stay. The rooms earn commendations for their spaciousness and cleanliness, however, some guests have encountered maintenance issues.
While the amenities, especially the cuisine, are generally praised, a few visitors have pointed out that the hotel does not fully meet the standards of a 5-star establishment, citing additional charges for what they consider basic provisions. Despite occasional service hiccups, the staff's hospitality is typically acknowledged and appreciated.
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Thank you for a wonderful and comfortable stay. The entire staff was very humble and kind enough to look after all our needs, specially as my daughter has celiac and only eats gluten free food. I would like to specially thank Chef Pramod and Chef Prashant who took all precautions in giving non contaminated gluten free food options. Thank you Looking forward for more stays as well.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashish Vohra, Owner at Justa Sajjangarh Resort & Spa
Responded 16 Feb 2024
Dear Guest, It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are ecstatic to note that you liked our resort and the service extended by ours taff. Your appreciation has been conveyed to them especially to Chef Pramod and Chef Prashant. Your appreciation is our greatest reward. It is our foremost priority to ensure that every guest has a wonderful stay and leaves with good memories. On behalf of our team, we truly look forward to hosting you yet again as our esteemed guest. Yours Sincerely, Amit K Singh General Manager jüSTa Hotels & Resorts gm.sajjangarh@justahotels.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff here was very good in many many ways. Attentive, helpful, clean, and thorough. The rooms are just gorgeous - very spacious with great fittings: a wonderful Jacuzzi tub, great bedding, couches, wardrobes, dressers and especially art work. We really felt like we were in a well designed, beautifully curated atmosphere.
The food at the buffets was very good and left nothing to be desired.
The only drawback was that for a 5-star, resort hotel, there was really nothing to do there during the day in February. It was too cold to swim. The spa is very limited. There are no activities at the hotel and the views and public spaces on the grounds are small and not that great. So we felt a little isolated there.
To get into town, the most efficient option is to walk about 500m to the main road and flag a tuktuk. This will cost about 200-300rupees compared to calling for a cab to come get you which will be up to 2000rupees and a 45m wait.
Read more
Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashish Vohra, Owner at Justa Sajjangarh Resort & Spa
Responded 24 Feb 2023
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, location, spacious rooms, cleanliness maintained, quality of food served and the service extended by our staff. We sincerely appreciate your compliments. All of our staff members were delighted to note that their efforts were recognized and well appreciated. It is our constant endeavour to provide warm, efficient and discreet services to our guests. We are delighted to note that you have had a comfortable stay and look forward to welcoming you back in the future. Yours Sincerely, Amit K Singh General Manager jüSTa Hotels & Resorts gm.sajjangarh@justahotels.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Recently I visited here with Family for short vacation and loved their service. I was travelling with my Family. Usually I book hotels prior going to location but this time it was last minute plan and all other resorts are sold out then I read reviews on trip advisor and booked Justa. I was travelling with special food requirements and chef Yogendra help me with my food.
Read more
Date of stay: January 2023Trip type: Travelled with family
Room Tip:Yes please just give it a try to justa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashish Vohra, Owner at Justa Sajjangarh Resort & Spa
Responded 23 Jan 2023
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, location, quality of food served and the service extended by our staff. We have conveyed your appreciation to them, especially to Chef Yogendra. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay for every guest. On behalf of our team, we look forward to the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Amit K Singh General Manager jüSTa Hotels & Resorts gm.sajjangarh@justahotels.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very bad Expereince I had they are claiming they are Five star but I haven't found any facility which comprise five star Standard,Shortage of Staff, Reception and front office staff are not well mannered they don't know how to greet traveller just local people who are working as receptionist, Room conditions are very poor they are over priced and MMT is promoting this hotel even didn't check the really of hotel. Road to Hotel is very pathetic you have to cross with lots of pathholes to reach hotel, swimming pool norms are now followed properly none staff i found appointed on duty for swimming area kids does not able to found safety tube for Pool no desk for swimming related items to collect.buffet has Limited items, with no hygiene people are picking up with stuff with dirty hand no hygiene factor no on duty staff while morning breakfast and dinner. Bathroom accessories are not in good condition pillow are dirty and linen were not changed.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Inflated Cost not worth buying Rooms are not in good condition and small with dirty Linen and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Probably the worst hotel I have stayed in in India. Under the guise of 5 stars, we find ourselves in a maintenance-free hotel.
Everything is worn, broken, rotten.
My bedside lamp did not turn on, I tried to find the wire of the lamp, the wires were torn out, exposed on the bedside table, very dangerous.
The air conditioning ? Quickly forget, the command modules are completely destroyed and unusable.
I asked to change rooms, the receptionist did not want to and wanted to call a technician, at 11 p.m.….
I admit to being quite upset but in the end I managed to get another room.
Probably the worst in the hotel... no life, the windows overlooked an interior courtyard wall, right where the huge air conditioning fans are located.
In short, 1 strong point, the well insulated windows prevented me from hearing the 747 engine noise from the fans
Totally chaotic restaurant service, but that's the rule in all hotels in India
Read more
Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very dishonest of the management to claim this is a 5 star hotel. Missing bedsheets, torn bedsheets, dirty bedsheets, windows that don’t shut, bathroom fan without a grille that let insects into the room, toilets that don’t flush, breakfast coffee served from a kettle with instant sachets, toast machine that was defective and they expected you to reach into it with metal tongs (for goodness sake just buy a new one!). Food was fine but not 5 star, staff were helpful and friendly. The hotel manager needs step back and think about what it takes to run a 5 star hotel. His staff don’t need more training (his usual response to poor reviews)…he needs to go visit a real 5 star hotel, learn from it, show proper leadership and drag the hotel up from 3.5 stars to 5 stars. On our tour of India we stayed at 10 hotels, including some real 5 star, and this was by far the worst. Our tour group of 28 had multiple similar issues and our tour guide insisted that the hotel staff visited all our rooms to correct the problems. One of our tour group was even met with a welcome “surprise” floating in their toilet. Awful.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Book somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Justa Marketing, Marketing at Justa Sajjangarh Resort & Spa
Responded 3 May 2024
Dear Guest, We truly thank you for sparing time to write your feedback on TripAdvisor. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay at our resort. Please be assured, the lapse was purely unintentional. We have investigated the areas of concern highlighted by you. As such we were able to rectify and resolve on those points. I would like to take this opportunity to assure you that your feedback is treated with great importance and it is our priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests. Your feedback is valuable to us and plays a vital role in encouraging us to go the extra mile and ensure a great experience to every guest. On behalf of our team at jüSTa, we once again thank you and look forward to the opportunity to serve you again as our esteemed guest soon. Yours Sincerely, Amit K Singh General Manager jüSTa Hotels & Resorts gm.sajjangarh@justahotels.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sharing my derailed review totally based on my experience on my recent stay and "price what we paid and what get" . coming to pros 1. Hotel have good ,polite and cooprative service staff. 2.Have good View from Room if you get from side room. Backside room you will get irritating small pond like swimming pools. Room need immediate renovation specially on bathrooms. Noisy rooms be ready to disturb with all lobby discussion and movement.Not recommended if you are looking for peacefully stay.
Entire bathware shower etc need immediate replacement.Not repaired even asking twice to reception team. You will never get connected to housekeeping no always to wait and contact front desk. Coming to food must need to work hard if they think in competion to other brand chain hotels. Almost same limited menu both day even not bother to make it warm in such cold weather. High Tea don't be in trap as get dry sandwiche and tea so nothing additional you get what they proposed during booking and conversation. Parking is biggest disaster here , they have only 7 parking. Rest parking on hilly way need your driving experience and vehicle. Doesn't have parking for more than 20 cars.I am surprised how they are managing wedding and other functions what they claiming.
Lastly don't be book directly with the contact you received specialy with "Mr. Anuj Bajpayee" keep all things in dark of your entire discussion. He didn't share confirmation voucher even asking thrise as what we discus for booking and you get surprised while check out as like other reputated hotels do and keep discussion on mails or documents only. Even reception staff don't have the advance detail what we paid in advance.
Pls be think twice if you are planning to stay or any celebration over here as nothing great for money you are going to pay. May get good hotels in the budget what " Justa" is charging at any time.
Overall bad experience not recommend if looking for peacefull and comfortable stay
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The view from the room that of monsoon palace and hill brings serenity and peace
Jacuzzi and the view is totally worth it
Staff is courteous and polite whether Robin operational manager or Rakesh and Surya(food manager). Try to accommodate and take special efforts
Food is good especially vegetarian ;has lots of options Restaurant appears to be upmarket and convenient to fine
Fast and efficient house keeping
Rooms are big and spacious
Ok Non veg food more importantly wasn’t warm enough Swimming pool Cleanliness
What can be improved
Toiletries can be better -appear to be of 2star hotel
Certain missing links -especially the business and executive people Slow WiFi speed ,absence of newspaper -magazines
Access Road leading to the hotels should be maintained and cleaned(I know that may not be in the hands of Hotel)
This may appear knit picking but Certain aspects of room like 1-2 lights not working,dangling wires, unpolished bathroom fittings (may be due to hard water) as well as the wall colour subject to individual choice
Read more
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Come during monsoons
Book either a premium category or suite
Don’t come if you are in hurry...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay at the hotel was exceptional. The food spread for both breakfast and dinner was excellent throughout our three-day visit. The hotel staff, particularly Manohar Singh and Akanshah Khanikar, provided outstanding service in the restaurant. Its prime location near City Palace and other must-visit Udaipur attractions made our trip convenient and enjoyable.
Read more
Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Justa Marketing, Marketing at Justa Sajjangarh Resort & Spa
Responded 27 Dec 2024
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, quality of food served, location and the service extended by our staff. Your appreciation has been conveyed to them especially to Manohar Singh and Akansha Khanikar. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay for every guest. On behalf of our team, we look forward to the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Amit K Singh General Manager jüSTa Hotels & Resorts gm.sajjangarh@justahotels.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Please be aware this hotel is very strict vegetarian. There is no alcohol , no meat , no eggs etc, it is almost vegan . they will tell you you can order in food and alcohol in to the hotel but you have to eat it in your room . We were part of a Trip A Deal Group from Australia and our hotel accomodation was change by the local operator of Trip A Deal to this hotel without our knowledge. It is NOT a hotel any of us would have booked had we known it was vegetarian. If you don’t want to eat a strict vegetarian diet don’t stay here.
Read more
Date of stay: October 2024
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Justa Marketing, Marketing at Justa Sajjangarh Resort & Spa
Responded 6 days ago
Dear Guest, We truly thank you for sparing time to write your feedback on TripAdvisor. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort. Please be assured, the lapse was purely unintentional. We have intensified our training sessions to all our staff members in every department to improve efficiency levels with responsible communication, behaviour and demonstrating extreme care, promptness and sensitivity while interacting with all guests. I would like to assure you that this is not our standard practice and we value every guest need and feedback as important. juSTa as an organization believes in treating every guest feedback and suggestion with utmost priority and looks upon as an opportunity to go the extra mile and ensure a wonderful stay for every guest. On behalf of the team, we truly look forward to having you stay in our Hotels & Resorts and serve you yet again as our esteemed guest. Yours Sincerely, Amit Soni General Manager jüSTa Hotels & Resorts gm.sajjangarh@justahotels.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Guest,
Thank you for your query. Certainly we will have our chef make special food for the baby. We have a live kitchen and will be happy to serve you and your baby. Should you have any queries please revert.
Thank You & Regards,
Team juSTa
Hi.
As far as I can remember, the difference between standard and premier room is the niche one gets along the window.
If you are particular about the view from the window - you must check first with the hotel. Do mind well that there is still construction going on [it was in April and looking at the stage, I believe, it still is going on] and some of the room have windows facing right before the construction area.
Dear Guest,
Thank you for choosing juSTa Hotels & Resorts! We would like to inform you that we do have accessibility friendly facilities at our resort. Please do get in touch with our team at the resort. Awaiting to host you at juSTa Hotels & Resorts.
tel:+91 8769 065 286
Thank You & Regards,
juSTa Hotels & Resorts
There are more places to choose from in the Udaipur area.
PRICE RANGE
₹5,649 - ₹9,734 (Based on Average Rates for a Standard Room)
LOCATION
IndiaRajasthanUdaipur DistrictUdaipur
NUMBER OF ROOMS
63
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.