Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Fern residency Jodhpur is a business hotel with 49 Rooms suited for travelers to Rajasthans second largest city. Inspired by our Rajput Heritage, the hotel is a balance of the Traditional with the Modern. Centrally Located the hotel offers excellent views of the Umaid Bhavan.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Quiet
Languages Spoken
Hindi
Location
1B/A, Police Line Loco Shed Road Near Sati Mata Temple, Ratanada, Jodhpur 342001 India
The Fern Residency, Jodhpur
917 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Fern Residency, Jodhpur, is celebrated for its warm, stylish atmosphere that guests find enhances their stay. Its central location earns high marks for convenience, allowing easy access to local attractions.
The hotel's amenities, including a well-kept gym and pool, are popular among guests, though some have noted room service could improve. While opinions on value and service vary, with some citing unprofessionalism, many appreciate the clean, comfortable rooms and the staff's friendly and accommodating nature.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Mixed
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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Breakfast and buffet they serve with lots of varieties and with delightful taste,hotel staff was very cooperative specially the chef Mukesh, Mr.Harish Arora, Mr.Bunty, Mr.Harvinendr, Ms. Sushma all were very supportive. We were traveling with one year old child , they gave baby food to us without any request.The front desk& housekeeping kept our stay pleasant and comfortable.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nakul Avhad, Marketing at The Fern Residency, Jodhpur
Responded 26 Feb 2020
"Hello Khushi We thank you for your concern and this feedback and also proud on my team that they are taking care of our young guests also, as much care is needed for them. We request you to do write back to us for your next visit whenever you plan."
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Very good service, food is so delicious and fresh and specially very hygenic. Excellent customer service, Good sitting place
Mr. Harish Arora and chef Mukesh and Sushma were excellent while serving. Thanks
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Very good Food in the night for Dinner. Had their North Indian Thali.
Special mention to Mr. Ritik of the Front desk. Very helpful & always giving correct advice.
Also special mention to Chef Mukesh, always ready to serve the clients & make food items as customised as possible as per customer's request.
Really enjoyed family time. Only 1 aspect the swimming pool was not clean when we were there but they cleaned the very next day but we could not use it as we had to leave early next day.
But pretty understanadable in the times like these where bookings are getting cancelled more & more & ooccupancy is very low. But still I think they can improve on Children activities & Pool cleanliness. Otherwise no problems at all. Would surely recommend to my friends & family.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I dislike giving poor reviews, but I have no choice here. Sold as a conference hotel, it is pitiful Some of the issues were Bathroom flooding while having a shower, a design problem with the bath coupled with blocked drains. Across the corridor had the same issue and had cleaners in to try and sweep the water from the main room carpet The bath was filthy, with visible tide marks and a greasy black corner. heaven knows when it was last cleaned properly. The showerhead sprayed water in all directions and couldn't be used for say washing your hair, everywhere would be soaked Breakfast was chaos with a companion walking out after 1/2 wait for an omelette and then given the wrong order! nNot enough staff here, 3 or 4 on front desk and only 1 for the restaurant!
OK Internet now: for a hotel that ofference conference facilities, it is amazing that the rooms do not have internet access (room 405) . The signal is strong all the way down the corridor, but as soon as you enter the room it drops to zero and drops the connection. Lousy installation or location of router(s) This is exacerbated by another router right next to the door.
Upon asking about getting it sorted I got my first lie from the staff. "a technician will be 1/2 hour", naively I believed them and went out expecting it to be sorted when I got back. No such luck. I was told that tech had come out and it was all ok now. I complained again and ended up with my rep coming up to ask about it! unsurprisingly she had no clue. I tried complaining again, to be fair a lad came up (Ritik) and advised that there was no way that a technician could come out as it was a Saturday. (sort of ruined the original lies that did) . After a bit of proving that the signal did drop in the room (using an app) he agreed it was no good and sorry nothing he could do. After a bit of prodding I asked if I could use the nearby router instead (not the hotels). All good, he used his own phone number to get me access to that router. Brilliant and good service there, however connectivity had gone by the next morning. I asked again and was told it was a midnight to midnight service, something that might have been relevant to mention. Finally left the next day, never having had a proper connection unless i stood out in the corridor. (there was the entertainment of watching next door being bailed out to keep you occupied though) The reason for the really bad review is that the front desk staff blatantly lied time and time again, just to fob me off, Rather than acknowledging the the initial installation is not good enough and getting it sorted, they prefer to do nothing and lie to their customers. I did mention all the problems I had on checkout, the guy just acknowledged it and moments later joked about it to his companion. So so poor. I expect this hotel will go downhill even more unless the staff are sorted
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Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip:Â Avoid end of the corridor (and room 405) . I expect all floors will have same issue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FernResiJodhpur, Manager at The Fern Residency, Jodhpur
Responded 21 Jan 2020
"Hello Geomacg I am so sorry for the problems you faced, at this moment i can just beg for pardon as we got fail to give you best of services, but we assure you to rectify soon."
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Stayed for two nights. On the first evening, the AC was not working (Room no. 506). Reported in the morning and was assured that it would be rectified. However, even by afternoon found that it was not working and there was no window pane to be kept open. Service personnel attended but again same problem. After repeated complaints, AC repair continued were in the night till 11.30 pm much to our inconvenience. No newspaper supply. Room service needs 2 to 3 reminders even to get you 2 bottles of water. Quite an unresponsive staff and a 'will never visit again' experience.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nakul Avhad, Marketing at The Fern Residency, Jodhpur
Responded 29 Feb 2020
"Hello Aarvee I am so sorry for the inconvenience caused to you during your course of stay and we request you to please give us second chance to serve you better."
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Stayed on new year’s eve. Good property. Have it’s pros and cons. In restaurant Special thanks to Harish and Chef who served Bazra rotis n cake. On the other hand Galla dinner was forced on in house guests and charged per person on the other hand hotel was charging same price for two for out side guests.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nakul Avhad, Marketing at The Fern Residency, Jodhpur
Responded 24 Feb 2020
"Dear Mr.Naveen, Greetings from The Fern Residency Jodhpur!!! Reading reviews from happy guests is always a delight! Thank you for sharing your feedback on this esteemed travel platform. We are delighted to know that you had an amazing stay at our hotel and our warm hospitality, food and staff delighted you. We would also like to inform you that your booking was done through online where clearly mandatory Gala Dinner charges were mentioned for new year evening and same was requested to pay during your stay. We look forward to hosting you again on your next visit. Abhishek Singh Front Office Manager"
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Here I am after having changed multiple rooms and been finally given a room on the 8th/ top floor. There is a pub on the 9th floor...and i can hear the music being played loud enough. Exhausted as we have travelled all the way from mumbai...there is no sleep tonight. Its past 12 midnight and am not sure what can be done. So venting out the frustration here.
The bathroom has a stench when closed. The toilet seat is unclean ...the towels are old.
The restaurant ocean where we went for dinner..served stale mushrooms and uncooked rice. Some of the pillow covers are torn.. ..has hair on it meaning its most likely not changed after whoever used it last.
Unfortunately we paid via agoda in advance and the charges are non refundable.
Overall it cannot get worse than this.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent amenities in room.The reception staff and manager are very courteous and provide prompt checkinn.
Good part is the buffet dinner which is at a great price with amole number of food varieties for both veg an min veg.
The rooms are well maintained and nicely put up.
The staff is very polite and helpful
Overall a great experience.One of the best hotels in Jaipur
Regards Reetesh Sharma Century Plyboard India LTD.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chef Mukesh indulged us with sugarfree desserts and preparing dishes on request. He was extremely courteous and attentive. We enjoyed our stay in the hotel coz of of the warmth of the steward and chef Mukesh....thankyou for making our stay a wonderful experience.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Because Only Night Manager and Night boy for Luggage was helpful and very good.
Night room service is very unprofessional and totally dont know how to talk to customers i ordered 2 cup of tea. Person from Room service said we dont have milk stock and when i said i can bring milk from market for you then after sometime he sent my order. Really pathetic service.
In morning i requested 6 times housekeeping for Iron but no one bothered about that and when i reqstd for 7th time then they gave Iron. Also i ordered brown beard and butter in morning. They said we dont have brown bread then again when we asked do you anything in your kitchen because for everything you are denying then after sometime they sent me brown bread and butter.
They always at first refused for everything and when customers got angry then they have Everything. It was very worst stay.
Even i asked then for the bill they charged me for the tea, bread & sandwiches. They said we will send you whtsapp bcoz printer is not working. But till now no one sent me my bill.
Its totally unprofessional that customer is asking for bill and your printer is not working.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Please dont harrase any traveller like the way you did with me.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fern Residency Jodhpur, General Manager at The Fern Residency, Jodhpur
Responded 3 Jan 2024
Namaste, Thank you for sharing your valuable feedback with us. My team and I would like to express our sincere apologies for not having lived up to the signature of Fern experience during your recent stay with us. We look forward to having an opportunity to restore your faith with us and would hope that we have the chance to do so in not-too-distant future. Thanks & Regards, Umakant Pattanayak General Manager
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There are more places to choose from in the Jodhpur area.
PRICE RANGE
₹4,590 - ₹6,235 (Based on Average Rates for a Standard Room)
LOCATION
IndiaRajasthanJodhpur DistrictJodhpur
NUMBER OF ROOMS
55
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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