Another old-house, sold in the name of 'Heritage property" Location: Once can book a (heritage) hotel at a much better location. Some might find it nce, but only when they've reached the hotel without any hustle. It is difficult to reach there. PROS: 1. Rooms have a vintage look (only when they're clean.) 2. Washrooms are spacious, however the toiletry is desi and cheap. 3. Safe Parking space, if you're lucky to reach there first. CONS: 1. The hotel is at a very conjusted location. Avoid booking, in case you own an SuV. It was difficult to drive a Tata Harrier in the insanitary streets. 2. Room Service is Good. You'd have to ask them everytime for clean cutlery or housekeeping. 3. The Food is bland and distasteful. They manage to serve bitter curd for 3 days straight even after pointing that put every-time, I had a meal there. 4. The staff is fine and behaviour is adequate (as I anyways interact very less with heritage property owners.) However, they are dishonest. They serve overpriced alcohol, even-though they DO NOT have liquor license. When I questioned, they did not even acknowledge that it is against the law and unethical. PS: The staff behaviour is different for foreign tourists and Indian tourists, so your opinion might be different.…
Pros:- (1)Spacious room as well as property. nice view of Mehrangarh fort (2) They guided us about RTPCR test lab and also arranged tour & airport drop for us. Cons:- (1 )The hotel is located in a congested road surrounded by narrow pathways where car cannot enter. It is 150 m from Clock tower which you have to walk with your luggage or take an auto which will cost you Rs 100/- (2) We had booked 2 rooms for 2 N (6,7 DEC). Check out time was 10 am. Our Indigo flight got delayed by 2.5 hrs on 8th Dec. We requested to allow us to stay at least till 12 noon but they did not allow us. We have to vacate both rooms by 10.30 am & waited in their reception. They had lot of rooms vacant at that time, moreover we stayed 2 N & booked 2 rooms so they could have arranged for 1 room for extra 2/3 hrs. We did not like their attitude. They are highly professional with no emotional connect. We visited Udaipur, Jaiselmer, Jaipur also. In all places they were very heartwarming & welcoming. KPHeritage is only exception…
I booked this hotel for 2 day's for 11th & 12th November 2021. Below are the highlights of my stay. 1) If u wish to bring the food from out side they will denied for service like they can't provide the cutlery. Also they will tell u " This time we are providing next time we won't bring the cutlery from out only". No tourist will accept this kind of answer. We asked for cutlery not for heart. 2) Hotel AC is not upto mark it was oldies window AC which make so much of noise and not allow to peaceful sleep at night. 3) if u asked the hotel Hotel staff for near by attractive place they offer for hotel Auto and cab service. Instead of 2 Nights i checked out the hotel in 1night. And most important thing is after sharing the feedback with hotel no body care at least call the customer and check why the customer left the hotel.…
The hotel is located in very congested surrounded by narrow pathways covered with full of dirt. The rooms are average with very old furniture covered with dirty upholstery. The WiFi was good and also the staffs. The complementary breakfast is awful. They couldn't provide a piece of fruit or a glass of juice. The food is so bad that I was forced to buy through swiggy. They claim this is a 3 star hotel and it doesn't qualify for even 1 star. It is highly overpriced for the facilities it has. It offered airport pickup and was not available in reality. I don't recommend this hotel for anyone.
Beautiful hotel and room, great view (the best place how to enjoy fort), smiley and polite service. They arranged the guide for us in the morning to see the old town, it was perfect. And the restaurant is super, they have tasty food and for very very good price. Here you can have the best lemon ginger tea with honey in the morning and tasty omelette and enjoy the fort in the sunrise🤗
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