I went to jodhpur with my father. My father is an end stage cancer patient and often requires wheelchair assistance when moving around huge properties. I was greatly disappointed upon coming here. I went to the concierge to ask for a wheelchair for 2-3 hours. To my surprise i was given the most shocking reply, “sir we have only one wheelchair and we cannot give that for so long. In case any other guest requires one then we don’t have more”. I still insisted on seeing the wheelchair quality and upon searching for 5-10 mins in the store full of dust they took out one wheelchair which was not actually a wheelchair. It was a potty chair with wheels and the potty hole was covered woth a seat to somehow solve the purpose. The hotel room number promotes wheelchair friendly rooms and cannot even buy a proper wheelchair. It was very much understaffed. The property has 2 lifts for guests and they only keep one functional which makes it very difficult.…
Visited this palace Hotel in December for honeymoon. The property is amazing🤩 we enjoyed our stay here. The rooms are very well made and ours had a beautiful view. We had taken a package with breakfast and dinner. The food was completely worth it. For dinner they prepared a local dish always. It was worth staying there. The front office and house keeping staff are polite and courteous. The only thing we didn't like is the service in the restaurant. The staff didn't care about the guests. No one would even come and approach a guest who's just entered the restaurant. Once instance I will never forget, I found a hair in the food at the buffet, which I reported to a short guy wearing suit, supposedly manager. He just took the tray and walked off, forget apology, he didn't even reply back. I found it very rude and for a big property like this, it's a big big thing. The staff should be trained well to provide deserving service to their guests who pay a bomb to use the services. I would rate the hotel 5 star if the restaurant staff had to treat us well for the 3nights 4 days…
we stayed here on the family trip to Jodhpur , pros beautiful hotel plenty of onsite activities for family quick and fast service away from hustle and bustle of town decent food cons bit pricey for whats offered ( may be influenced by the fact that i traveled in peak season)
This place is good option for those who want to enjoy the luxury of a palace in a budget.their staff is so helpful.tahnk you to mr. Satya for such a nice experience.we’ll visit again n again undoubtedly 😍😍😍
This is my Family. This was our first trip together as family as my daughter was born in Covid and we avoided travelling. I booked my hotel as “Indana Palace - The “5” Star hotel paying 25,600 for 3 nights in October for February holidays. Due to omicron had to shift to March 1 to 4th. My hotel the so called palace called me just before our travel start date to state that some Millionaire has booked the hotel for his daughter’s wedding and since he has booked all rooms so having 1 room assigned to a “Normal AAM AADMI” would be a non-sense arrangement. I accepted their term and they booked my stay in another hotel. But the horror didn’t stop there… The staff didn’t bother to cater to us. My daughter is 18 months old and we needed hot milk in our room which was conveniently denied by staff stating non availability of staff The rooms were pathetic. The wedding guys were drunk and making noise which was clearly disturbing our sleep. I complained but hotel said “sir shaadi hai thodi to pareshaani jhel lijiye aap bhi” Jet in bathroom was having no force at all, shower was jammed, no water in taps etc In short this is not a 5 star hotel. I highly urge you to please stay away from this palace if u are a common man.…
We visited for a short family trip at Indana palace Jodhpur and we all had an excellent experience.Rooms are good and spacious with a beautiful view and loaded with all amenities. Reception manager Mr.Rajat is very courteous and exceptionally great and he explained about the hotel to us in beautiful way.also to mention they have a cultural evening show at courtyard. if you are planning a visit to Jodhpur this is the best property to visit.
Spacious rooms, courteous staff and great traditional entertainment (puppet show and dance). A big thanks to Mr. Vikas Soni for his personalised touch and thanks to Management for hassle free adapting to our schedule change.
Quite a nice reasonable option in Jodhpur. The rooms are well done up and spacious. The courtyard looks splendid. Their are musical & dance performances, puppet shows in the evening. The shop at the hotel has limited but gud stuff and the same price as the crowded polluted city. Breakfast and Dinner both have various options and food is delicious. The bar is so stylishly done up, and the staff is warm and courteous. The front desk, house keeping, restaurant staff are all very gud. the only drawback is the loud noise of the fighter jets, but am sure you can bear it for a while when outside, and rooms are soundproof to it almost.
I would highly recommend Indana palace for any special occasion.Mr.Amit Soni,Mr.Kuldeep and Mr. Ayaz makes a great trio who strive to make your event successful in every aspect.Be it food ambience or hospitality.Kudos to all the staff.
We stayed here for two days along with all the wedding guests. Stay was very comfortable, along with warm hospitality. Food was amazing during all the wedding functions and was appreciated by all. I want to especially thank Mr Amit Soni, Mr Kuldeep and Mr Ayaz for making our wedding a grand and most memorable affair. It surpassed all our expectations.