I liked the hotel.Rooms are good, hospitality is good. location and view (from rooftop restaurant) is surely excellent. One area where this hotel can improve is on their breakfast menu and kitchen staff behavior. For example, I specifically mentioned about my little one food habit while booking and during breakfast, I had requested poori for him but the response from head chef was it is not possible. Poori is a very basic breakfast menu in every Indian household and it was bit surprising for me with the response which I got, And also, breakfast menu is very limited, I understand it might be due to avoid wastage of food but lots of improvement needed in this area.
The hotel is good with large spacious and well maintained rooms. The staff is good and helpful. The restaurant is on the rooftop with good views. Food is also delicious but a bit costly. In short, a good hotel to stay in Jaisalmer.
We just stayed for one night, very friendly staff, we needed extra cot in one of our room because all three people who were sharing room were senior citizens,in many hotels only extra bed is provided and not cot but here the staff obliged and provided temporary cot and good quality bed. food was very tasty we had both dinner and breakfast there. Rooms were beyond our expectation, it was quite big and very clean
We visited this hotel for a glass. Of wine on the terrace and to enjoy the view of the Fort. The staff were very friendly, and the hotel looked beautifully furnished in the traditional haveli style. This seemed a nice quiet option for a good night's sleep, and the staff were friendly and helpful.
We (family of three) visited Jaisalmer and stayed in Helsinki House for 2 nights. Our train reached early morning (5am) and the hotel owner (Maru) picked us up as a complementary service. He is very professional and made all planning for our whole trip in Jaisalmer, including an excellent program at Sam sand dunes camp. The hotel stay was very comfortable. The room is very spacious and clean. The driver Irfan who accompanied us for the whole day was a good driver and guide. The complementary breakfast was good with many options. Overall we enjoyed our stay very much and this became one of our best trips due to the beautiful city and management of Maru. I strongly recommend the hotel Helsinki.