The room was charming and had character, as did the rest of the hotel. Excellent service with very helpful staff who speak very good English. The hotel was happy to organise anything that we wanted and they were very reasonably priced. Especially can recommend the Camel Safari they promote. A wonderful rooftop restaurant with excellent food. The hotel is located out of the city walls and away from the main hustle and bustle that is India.
We cannot speak more highly of this hotel and their staff. We arrived early in the morning and realised we had made an error on our booking dates. The hotel was able to sort this out for us and offer both early checkin and late checkout. We ate several meals at the hotel and all were delicious. The beds are so comfortable and the rooms spotless. They also arranged a desert safari with a lovely cameleer. Well done and thank you to you all at Helsinki Hotel.
We had spent 3 nights in this property in February having booked 2 rooms. Positives Outstanding breakfast on terrace Hospitality of staff is very good Room size is big Negatives Curtains don’t keep out the light completely Linen and towels are worn out. Basic toiletries could be better. The location is far away from the action.
This hotel is situated just 10min away from the airport.beautiful Rajasthani decor and cozy rooms.afforadable price and very good service.the manager mr maaru is a wonderful host.totally recommend it😁
From the moment I spoke to Maru (owner) on the phone and asked about the room availability, I knew I would love this place. The room is comfortable and clean, the food at the restaurant is super lovely (I enjoyed the Indian food and my daughters enjoyed the western style options). But what makes this hotel a favourite is by dar the staff and Maru at the top, orchestrating a tight ship and always happy to help and do all that he can to make your stay an awesome one. Maru tailor-made a mini camel safari for us which was perfect for our needs and sent us there in the hotel's car which was comfortable, clean and the driver so so friendly. The hotel also works closely with Ali the tuk tuk guy (Ali Tuk Tuk Services Jaisalmer) and he's one of the nicest rickshaw drivers we took so far!…
Rooms are very neat, spacious, nicely decorated. they serve breakfast of our choice out of fixed menu. Breakfast is very nice, only thing is they need to add some staff in the kitchen. Staff, especially manager Maru was very polite and helpful. However, hotel is located a bit in the narrow lanes.
Beautiful hotel in Jaisalmer within easy reach of the fort. The rooms are large and homely, kitted out with traditional Rajasthani furniture and fabrics. Very clean and modern en cutie bathrooms. Lovely terrace serving really good breakfast, lunch and dinner. Was great to stick around the hotel a few nights and not have to worry about finding a good restaurant. Above all else, the service provided by the hotel staff made our visit. The Hotel Manager, Maru, sorted out trips, shopping, scooter/motorbike hire and airport drop offs and pick ups. And the restaurant manager was attentive and very welcoming, making sure our order came out promptly. This made our trip in Jaisalmer. Will be sending all my friends here and can’t wait for the next stay.
Stayed here for one night with my family and we really enjoyed our stay. There is also a great rooftop restaurant and the food was great. It also offered great views of the fort. The rooms are spacious and clean. The hotel staff and in particular Mara who was at the reception was of great help and went out of their way to help with the arrangements. Given the price, a real value for money deal in Jaisalmer.
The service at this little hotel is second to none. The staff was so helpful, and the food was fantastic. They went out of their way to help us see the city and experience some of the events nearby. The rooms were fantastic and romantic. Perfect for a couple's stay. I would return just for the service at this hotel.
This is a fantastic small hotel. We were very well taken care of during our stay. Tidy room, heater, hot water, daily cleaning, great breakfast and dinner but above all else excellent, friendly staff. We wanted to avoid the touristy desert safari and Maru listened carefully to our needs and tailored a great half day package. They know how to look after guests here and we were sad to leave. We also stayed in the Helsinki Boutique hotel that was also excellent. You can’t go wrong with either!
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