We stayed here for 4 nights for the camel festival. The owner is lovely and very knowledgeable and helpful. Sadly the hotel was not as great as him. The beds were so noisy, there is building work going on next door and has animals at the back of the ground floor bedroom where we stayed. The food was hit and miss and the roof terrace which is a great feature needed a good clean. So hopefully these issues will be dealt with and taken on board as helpful 🙏
In cold morning we bath with cold water bcoz in bathroom no hot water come .. than l called reception than they told 15 min me aa jageya.. than again I wait after 30 min 2 balti they provide warm water . Morning breakfast service was very slow with minimum variety. No extra bathroom for if you want to stay there after checking out.
Wonderful stay. Very nice, polite and helpful staff. The roof top restaurant's food and view, both are amazing. Loved the stay. Want to go back there again and again. The stay specially made me fall in love with Jaisalmer city.
Helsinki House is a family run hotel, now they own another hotel around the corner. Very small haveli like place, done up tastefully. Staff is polite and courteous. Food isn't exceptional but they could do a decent job of traditional dishes. We reached late afternoon and could order some snacks etc for in room dining. The early morning that we left there were staff available to carry our luggage downstairs. The location isn't great..it's the back of the beyond but flip side of that was that car could be parked next to the property. Helsinki House is made and run by the family by passion. Now it needs an eye for cleanliness, maintenance and food to reach its potential of being one of the best in the city.
The haveli looks lovely from outside, but for us it ended there. The rooms were quite dingy and not at all open and airy the way they showed in the pics. Even though we stayed for 2 nights, the room wasnt even cleaned once. The beds were super creaky. I wouldnt recommend this place. we stayed in the groundfloor rooms, so maybe ensure you dont have them. Breakfast was decent and staff were friendly, I guess they only need to work on their rooms
We booked this hotel after much research since Jaisalmer does not seem to have a lot of fancy properties but Helsinki house was different. Right from the moment we walked in, we felt welcomed and the warmth of the staff showed. They helped us pick our bags and the check in was smooth. The rooms were clean and the washrooms were clean too. Though the towels were unusable but it is anyway advised to not use the towels in the hotel and carry your own due to Covid. The rooms were equipped with room heaters and kettles and had hot running water. The view could have been better given that we booked the superior room but it wasn't too much of a concern. The property is just a few minutes of walk from the main road from where one can get the autos to visit various places. Though the approach road to the property was not clean. What blew our minds away was the roof top restaurant overlooking the Jaisalmer fort. The tables and utensils were clean and the kitchen looked clean too. The food tasted so good and the staff arranged sweets from us from a a nearby shop. The menus is crazy and they were happy to make anything that we wanted for dinner. the breakfast was a treat to the taste buds and the view just added to it. One other important thing is that the property does not take card payments and relies only on cash/UPI which could be a deal breaker for some. The stay was comfortable and we would definitely recommend people to book this place .…
Jaisalmer...tourist destination...boutique n hotel...friendly staff...and price worthy...all at one go...the stay was lovely...with accommodating staff...👍 People interested can surely check out hotel helsinki and give it a shot...it will be worth a try...
The hotel is in a narrow lane quite far from main road. Well maintained colourful hotel. Room was great with all amenities except you do not find a place to hang your clothes . May consider providing a wardrobe and safe box. Food was good. Enjoyed stay.
Stayed for 3 nights with family. The first impression as we reached via a narrow lane was not so favorable. Hotel was at end of lane with marshy land in the back and road leading to hotel is not so good. Parking area is also not paved. We had booked Premium Rooms and for on 2nd floor. Rooms were huge, clean and comfortable. Bathroom was also large and very clean. Rooms and hotel were tastefully made and decorated. Hotel is owned and run by a young guy Maru and his brothers who have an excellent sense of hospitality. The location grew on us during our stay and it wasn't an issue, in fact we preferred it over being in a crowded area. It was also close to the old city and we could get auto rickshaw to go to the city as it was not preferable to take our own car in the narrow lanes of Jaisalmer. We thoroughly enjoyed the stay and our interactions with Maru. Breakfast was included but due to it being a small hotel they prepared as per order and it took some time. Choice is limited but good was fresh and tasty. We ended up having dinners at the hotel only and though it took some time it was fresh and we enjoyed it. Hotel is reasonably priced, close to the city, comfortable, clean and all the staff is polite and helpful. It doesn't have a lobby or swimming pool and we didn't need that as we weren't in hotel most of the time. Highly recommended.…
We spent three nights at the Hotel Helsinki House recently and had a memorable stay there. The location, the food, the staff, the rooms -everything was perfect and we could not have asked for more. It felt like being spoilt at Home. So much thought has gone into the decor and the property is truly more than value for money. Maru, his brother Ramzaan and the rest of the staff really took care of us and we cannot thank them or praise them enough. We came to a Boutique Hotel and left having acquired a family.
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