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4.5
#34 of 191 hotels in Jaisalmer
Location
Cleanliness
Service
Value
Helsinki House is situated at the edge of Lake Gadisar. This beautiful haveli has uninterrupted views out across the desert sands, a monsoonal lake, and the golden city, Jaisalmer. The impressive exterior of the hotel features breathtaking architecture hand-carved by local artisans, giving a palace feel to this boutique establishment. The beauty of our boutique traditional haveli is that each room is unique. With ornate carvings and sandstone walls, the beautiful and luxurious style will captivate you, leaving you enchanted by the magic of the “Golden City”.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We stayed here for a night, and had an early checkin (10 AM). We arrived at 6.30 AM and relaxed in the lobby and at the rooftop restaurant of the hotel. There was a spacious and clean washroom available to freshen up and breakfast was available from 7.30 AM. The rooms are beautiful and very well designed. The entire staff is helpful, courteous and hospitable. We booked a 2N/3D package directly with the hotel (contact: Maru Khan) which included one nigh at the hotel and one night at their desert camps, transportation (pickup and drop from station and airport), sightseeing (in the city and Kuldhara), breakfast, and a dinner at the desert camp.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was charming and had character, as did the rest of the hotel.
Excellent service with very helpful staff who speak very good English. The hotel was happy to organise anything that we wanted and they were very reasonably priced. Especially can recommend the Camel Safari they promote.
A wonderful rooftop restaurant with excellent food.
The hotel is located out of the city walls and away from the main hustle and bustle that is India.
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Date of stay: February 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this hotel after much research since Jaisalmer does not seem to have a lot of fancy properties but Helsinki house was different.
Right from the moment we walked in, we felt welcomed and the warmth of the staff showed. They helped us pick our bags and the check in was smooth.
The rooms were clean and the washrooms were clean too. Though the towels were unusable but it is anyway advised to not use the towels in the hotel and carry your own due to Covid. The rooms were equipped with room heaters and kettles and had hot running water. The view could have been better given that we booked the superior room but it wasn't too much of a concern. The property is just a few minutes of walk from the main road from where one can get the autos to visit various places. Though the approach road to the property was not clean.
What blew our minds away was the roof top restaurant overlooking the Jaisalmer fort. The tables and utensils were clean and the kitchen looked clean too. The food tasted so good and the staff arranged sweets from us from a a nearby shop.
The menus is crazy and they were happy to make anything that we wanted for dinner. the breakfast was a treat to the taste buds and the view just added to it.
One other important thing is that the property does not take card payments and relies only on cash/UPI which could be a deal breaker for some.
The stay was comfortable and we would definitely recommend people to book this place .
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Date of stay: December 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We visited Helsinki House in end of Dec 2019. Our expectations were quite high after reading the reviews here, but the actual stay was quite average.
We had book a standard room which was very small in size. There was not much space to move around. The most disappointing fact was that there was no phone in the room. So, every time we wanted to have some food (breakfast, snacks and dinner), I had to go to the roof top kitchen to order the food. In the cold, this was quite an ordeal.
Next, on the first night, the room heater did not work properly and it was quite cold in the room through the night.
On the second night of our stay, there was no electricity from 2 AM onwards till the morning. The reason of not running the generator was that guests would not be able to sleep in the noise. But that also meant that the room heater was not working and it was again very cold in the night.
Note also that there is no dedicated parking in the hotel and you park on a vacant plot of land beside the hotel.
On the brighter side, the manager of the hotel, Maru was always willing to help and resolve the issues.
However, the overall experience was not good considering the above aspects. Considering that we paid quite a good amount of money per night, we were not really satisfied.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful hotel in Jaisalmer within easy reach of the fort. The rooms are large and homely, kitted out with traditional Rajasthani furniture and fabrics. Very clean and modern en cutie bathrooms. Lovely terrace serving really good breakfast, lunch and dinner. Was great to stick around the hotel a few nights and not have to worry about finding a good restaurant.
Above all else, the service provided by the hotel staff made our visit. The Hotel Manager, Maru, sorted out trips, shopping, scooter/motorbike hire and airport drop offs and pick ups. And the restaurant manager was attentive and very welcoming, making sure our order came out promptly. This made our trip in Jaisalmer. Will be sending all my friends here and can’t wait for the next stay.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 3 nights with family. The first impression as we reached via a narrow lane was not so favorable. Hotel was at end of lane with marshy land in the back and road leading to hotel is not so good. Parking area is also not paved. We had booked Premium Rooms and for on 2nd floor. Rooms were huge, clean and comfortable. Bathroom was also large and very clean. Rooms and hotel were tastefully made and decorated. Hotel is owned and run by a young guy Maru and his brothers who have an excellent sense of hospitality. The location grew on us during our stay and it wasn't an issue, in fact we preferred it over being in a crowded area. It was also close to the old city and we could get auto rickshaw to go to the city as it was not preferable to take our own car in the narrow lanes of Jaisalmer. We thoroughly enjoyed the stay and our interactions with Maru. Breakfast was included but due to it being a small hotel they prepared as per order and it took some time. Choice is limited but good was fresh and tasty. We ended up having dinners at the hotel only and though it took some time it was fresh and we enjoyed it. Hotel is reasonably priced, close to the city, comfortable, clean and all the staff is polite and helpful. It doesn't have a lobby or swimming pool and we didn't need that as we weren't in hotel most of the time. Highly recommended.
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Date of stay: November 2021Trip type: Travelled with family
Room Tip:Choose the Premium Heritage rooms, you won't be disappointed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had spent 3 nights in this property in February having booked 2 rooms. Positives Outstanding breakfast on terrace Hospitality of staff is very good Room size is big
Negatives Curtains don’t keep out the light completely Linen and towels are worn out. Basic toiletries could be better. The location is far away from the action.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the moment I spoke to Maru (owner) on the phone and asked about the room availability, I knew I would love this place. The room is comfortable and clean, the food at the restaurant is super lovely (I enjoyed the Indian food and my daughters enjoyed the western style options). But what makes this hotel a favourite is by dar the staff and Maru at the top, orchestrating a tight ship and always happy to help and do all that he can to make your stay an awesome one. Maru tailor-made a mini camel safari for us which was perfect for our needs and sent us there in the hotel's car which was comfortable, clean and the driver so so friendly. The hotel also works closely with Ali the tuk tuk guy (Ali Tuk Tuk Services Jaisalmer) and he's one of the nicest rickshaw drivers we took so far! So if you're in Jaisalmer and looking for a fab place to stay - Hotel Helsinki House has got to be your number 1 choice!
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helsinki Desert Camp including stay at the Swiss luxury tent was really enjoyable. Tents were big and clean. Food timings were slightly delayed, but not an issue. Our one-night stay at the Helsinki Hotel too was good. Any problem regarding the room/washroom was immediately addressed. Jaisalmer local city sightseeing by Auto Rickshaw and transportation to desert camp from the hotel and back were arranged at a reasonable cost. The last mile to reach the Hotel is a dirt road, so best reach before sunset. Not sure if the hotel has permit to serve liquor. You may want to find out if you are a tippler. We were 7 of us and had a wonderful time in Jaisalmer.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The best part about the hotel is undoubtedly the hotel management including the owner, who was ever ready to provide with all the assistance required during the stay. Highly recommend to experience a real havelli style lodging with vibrant rooms of different interiors. The rooftop restaurant had an unrestricted view of the main fort, which elevated our dinner and breafasf experience. Being at the edge of the lane, it was peaceful than all other hotels combined. They arranged the desert camp at sam sand dunes as well at their Helsinki desert camp at a reasonable rate which was all together on another level of fun. All in all, jaisalmer does have numerous hotels and havellis but what makes it worth staying at this property is the warm hospitality of the management which will make your time at the place feel like home.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest,
Greetings from Helsinki House!!
Thank you so much for your kind enquiry.
Yes, we do have rooftop restaurant and serve veg. & non veg. food.
Please feel free to ask us more if you need to know.
Regards,
Team Helsinki House, Jaisalmer
We stayed in Room 11 which is the only one with a private balcony but that isn't necessary due to the great rooftop cafe space. Room was large and very clean.
Dear Guest,
Thank you so much for your kind question
1. Helsinki House doesn't have elevator
2.WiFi speed is 2mbps unlimited and it's only 12 room hotel so it's quite fast due to not so many user
3.Helsinki House is only 5-8 minute drive from Railway station and 15_20 minute by walk
Thank you so much and hope this answer will make you to book your room with us and you will give us chance to serve you
Kind regards
Ali
"The property is at the end of a very narrow lane, it might be a bit uncomfortable to begin with but the polite and helpful staff helps in making it better.
"
There are more places to choose from in the Jaisalmer area.
PRICE RANGE
₹1,932 - ₹2,772 (Based on Average Rates for a Standard Room)
LOCATION
IndiaRajasthanJaisalmer DistrictJaisalmer
NUMBER OF ROOMS
12
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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