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Hotel Rawalkot Jaisalmer

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#24 of 103 Hotels in Jaisalmer
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Hotel Rawalkot Jaisalmer
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326 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Rawalkot Jaisalmer
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Showing 271: English reviews
Reviewed 13 January 2015

It was disappointing to stay at gateway rawalkot. The property is well built but the bad quality of food and very low quality of service waiters and average housekeeping snatches the charm. Wonderfully located property was a shocker. The only good thing about property was its front desk. They were soooo helpful and energised that it was a boon. It...

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Helpful?
Thank Prashant M
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this review

Dear Sir, Greetings from The Gateway Hotel Rawalkot, Jaisalmer Thank you for taking the time out to write a review about us. We are sorry that your experience was not up to the standards you were expecting. We will look into your complaints of quality of service and food. We are glad you approve of the quality of work of...

New Delhi, India
Reviewed 12 January 2015

Enjoyed my 2 night stay at this hotel on 08th and 09th Jan 2015. Good property and staff are very courteous. We enjoyed the hospitality of Mr. Bharat Sodha, Manager who is very helpful and forthcoming to help you. We had taken the Winter Package for 2 nights which is good value for money. Strongly recommend to those who go...

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Helpful?
1Thank srameshdelhi
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this review

Dear Sir, Greetings from The Gateway Hotel Rawalkot, Jaisalmer Thank you for sharing your feedback on Trip Advisor I am very thankful for your note complimenting the associates at our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. We have taken up...

Mumbai, India
Reviewed 11 January 2015

Visited this Hotel in late December 2014. We spent a night at this Hotel in a Deluxe Tent (Tent no 3). Here is the Up & Downside: I made a confirmed booking for a Deluxe Tent (against Credit Card Guarantee) around 4 months prior to my visit & was assured (by e-mail) that my Credit Card would be charged only...

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Helpful?
1Thank Bhavin A
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this review

Dear Sir, Greetings from The Gateway Hotel Rawalkot, Jaisalmer Thank you for taking the time out and writing a detailed review about our Hotel. We are extremely sorry to hear that your experience at our Hotel was not all that pleasant. We have noted the all issues you have raised and will definitely look into it. We will definitely try...

Mumbai, India
Reviewed 10 January 2015 via mobile

had spent 3 nights here..hotel staff is extremely courteous which is the main reason I would Rate this hotel as very good overall.. however found this place too steep compared to what they offer ..rooms are very average looking and small with no view with can get you a little claustrophobic..food is good however their menu has very limited to...

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Helpful?
Thank Myfairlady6673
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this review

Dear Sir, Greetings from The Gateway Hotel Rawalkot, Jaisalmer Thank you for sparing the time and sharing feedback about your recent stay at our hotel, we have taken up the issues highlighted by you with all our concerned team members. Reviews always helps us to strengthen our service standards and we look forward to welcoming you back with renewed services....

New Delhi, India
Reviewed 8 January 2015

Taj Gateway was anything but a Taj group hotel. Room was absolutely normal with little no look and feel of a 3 star. People and the services were O.K. but the food and room were pathetic. I would have rated 4 stars had it been for a 4K per day rate but at 8K +, I must say it was...

Review collected in partnership with Cleartrip
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Helpful?
Thank sshekhar79
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this review

Dear Sir, Greetings from The Gateway Hotel Rawalkot, Jaisalmer Our sincere apologies for the inconvenience caused to you at our hotel. Feedback from guests is highly important to us as it is a prominent barometer to review and improve the facilities at the hotel. We have noted your feedback and are working towards it. We would like to thank for...

New Delhi, India
Reviewed 30 December 2014

i stayed in this property in dec this month, and must tell this is undoubtedly best option in jaisalmer within price range. Special thanks to Mr. Bharat who made me feel like home there, location is fantastic, u can view Sonar fort frm hotel, rooms are very good,bathrooms are spacious with all amenities, breakfast was good, staff is very friendly,...

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Helpful?
Thank saurabh a
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this review

Dear Sir, Greetings from The Gateway Hotel Rawalkot, Jaisalmer Many thanks for sharing your review with us on Trip Advisor... I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests....

Reviewed 29 December 2014

I stayed in Gateway hotel for 3 nights- 4 days during my stay in Jaisalmer.fromn outside the hotel look fabulous, but service is not so great.Even the food is not so great.The rooms are clean and spacious but it does not fall into the 4 star category one can rate it as 3 star,. They charged me diffferently for the...

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Helpful?
Thank Arghya N
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this review

Dear Guest, Greetings from The Gateway Hotel Jaisalmer, I would like to thank you for sparing time and posting the review on Trip Advisor I have noted your feedback regarding the service at hotel. The Issues highlighted by you have been taken up with all concerned team members. Guest reviews help us strengthen our service standards and we look forward...

New Delhi, India
Reviewed 27 December 2014

A very nice and peaceful property to stay. Out of hustle and bustle of city life. Hotel staff – starting from gatekeeper till Manager all are very courteous and appears they are dedicated for you only. Food is good but choice is very limited. Funny part was exactly the same breakfast menu was repeated on all days that we were...

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Helpful?
Thank sanjayaku
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this review

Dear Guest, Greetings from The Gateway Hotel Rawalkot, Jaisalmer Many thanks for sharing your review with us on Trip Advisor. It is nice to know that you were welcomed with warmth and our associates could offer you a par excellence stay experience. Your kind words of appreciation are highly motivating for the entire team and acts as a source of...

Mumbai, India
Reviewed 18 December 2014

Excellent service as usual by Taj group. Although please don't get confused by comparing it with Taj properties as it's a Gateway hotel. Well maintained, clean rooms. Although they don't have suite / bigger rooms. Room decor is more like historical cultural set-up.

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Helpful?
Thank Anuj0705
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this review

Dear Guest, Greetings from The Gateway Hotel Rawalkot, Jaisalmer Thank you for such an inspirational feedback on Trip Advisor. It is great to see guest having pleasant & memorable experience at our hotel and our day is made by seeing guest happy as our endeavor is to exceed guest satisfaction at all times. We look forward to welcome you back...

Singapore, Singapore
Reviewed 14 December 2014

We stayed in this smallish but very cozy hotel for two nights in December and we had a lovely experience. A warm welcome was extended to us and the staff were very attentive and extremely polite throughout our stay. Their efforts to engage and entertain the children was much appreciated. The rooms were nice and had all required amenities. The...

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Helpful?
1Thank Ram063
JitendraSLote, General Manager at Hotel Rawalkot Jaisalmer, responded to this review

Dear Guest, Thank you for sparing your valuable time to review The Gateway Hotel Rawalkot Jaisalmer on TripAdvisor. We are pleased to know that you liked our rooms and the services of our hotel staff, while we do regret that the breakfast experience was not up to your expectations which we will surely look into. Please accept our apologies for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free Internet
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Popularly known as the Golden City due to the colour the stone walls take on at sunset, Jaisalmer is a captivating destination. Historic Havelis, a vast desert landscape and picture-perfect sand dunes make Jaisalmer one of the most charming destinations in India. Modern comfort melds seamlessly with medieval charm at The Gateway Hotel Rawalkot Jaisalmer. The hotel is the perfect vantage point to watch the Jaisalmer Fort change colour from sunrise to sunset. ... more   less 

Additional Information about Hotel Rawalkot Jaisalmer

Address: Plot No. 3, Hotel Complex, Jodhpur-Jaisalmer Road, Jaisalmer 345001, India (Formerly Gateway Hotel Rawalkot Jaisalmer)
Region: India > Rajasthan > Jaisalmer
Price Range: ₹ 3,335 - ₹ 12,883 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rawalkot Jaisalmer 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Rawal Kot Hotel
Rawal Kot Jaisalmer
Hotel Rawalkot Jaisalmer Rajasthan
Hotel Style:
#4 Luxury Hotel in Jaisalmer
#5 Spa Hotel in Jaisalmer
#11 Family Hotel in Jaisalmer
#16 Romantic Hotel in Jaisalmer
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rawalkot Jaisalmer staff and other travellers.
2 questions
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New Delhi, Delhi, India

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Questions? Get answers from Hotel Rawalkot Jaisalmer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are equally fine”
 of 5 bubbles sunilkhanolkar, 7 Dec 2016 | Read review
“Nothing specific”
 of 5 bubbles InnaARao, 17 Nov 2016 | Read review
“Choose a tent instead of a room”
  • Tent 3
  • Tent 2
  • Tent 1
 of 5 bubbles pranav911, 3 Jun 2016 | Read review
“Avoid room 31, there is a large air conditioning vent within a few metres of the window that drones away”
 of 5 bubbles Crookedbillet, 28 Mar 2016 | Read review
“Rooms with tents are also available. All rooms are fantastic. Breakfast is complimentary”
 of 5 bubbles boomsri, 15 Feb 2016 | Read review
5 of 5