Hotel is located little outer from city but you will enjoy your stay as hotel is neat and clean with good rooms.. Hotel staff is also good. I enjoyed my stay and hope the hotel will maintain its goodwill.. Cheers..
Hotel is good rooms are good had problem with the washrooms flush was not working shower problems. Food was good and staff was also good we arere around 60 ppl together staying in this hotel for 2 days and we had no problem. Every thing was arranged well
In February 2014 we stayed 2 nights in this hotel because our travel agent booked for us. We had the worst experience of our life staying in any hotel in India. We were two ladies alone in that big hotel. The rooms were dirty, the toilets were backed up, the reception staff was absolutely horrible. The manager stayed in the premises but did not do much to help us. It was very scary & uncomfortable stay. The restaurant didn't stock much food & could not even serve a decent breakfast in time. Nothing was available. This hotel should be banned totally from running. Waste of money & security concern.
i am travel agent from ahmedabad,gujarat. last year we have done this property for our client. after trip when i call them i got so many complaints for this hotel. (1) rooms are not clean and no water running in bathroom. (2) there call in the house keeping and ask to clean the room but they told them we don't have staff so they will do it after one day. (3) very poor quality and poor taste of food. .. and all after this when i had talk with the dolly mam , she was so rude and she refuse there mistakes.... as per them my clients are not up to there level....
I visited the resort in October 2014. Despite being the best property on paper during our trip , we were extremely disappointed during the stay. For starters , behavior of staff and even manager was very rude.Only the rooms were good. The swimming pool was not functional. On asking to make it operational during the stay or offer something complimentary in lieu of that we were asked to cancel our booking and leave by the manager himself. The pool was extremely filthy throughout the stay. We were eventually offered a Jacuzzi service complimentary which was not up to the mark. Very disappointing experience.
Unfortunately were booked here by our Tour Operator for a college industrial visit. The Hotel looks decent. That's all Everything goes downhill from there. The hotel washrooms were unclean. The rooms were okay. The pool wasn't functional. The food was horrible. Avoid it.
I expected a lot from the pictures but my experience was totally pathetic. They have no staff, rooms are not maintained, food is the biggest disappointment. A piece of advide, just dont visit this hotel.
Worst hotel,worst staff,nothing poroper. I asked for room change he refused to change room without checking Any room availability he said no rooms are available.Food is not good.No proper washrooms with flush problems and water logging problems.
Jaisal Villas is a pathetic hotel we ever Stayed...we were there on 23 jan,2015 with a group. ..G.M. of the hotel was drunk at Morning 10:00 AM...There were no staff In the name of Service..4 to 5 persons were there in total which were lazy enough..the rooms were very much dirty..no parking Space...No Lawn..humble request to all persons and travels agents not to book this hotel at any cost..we have a horrible, unprofessional...Basic facilities was missing like running hot water in Tap was missing, the management said the boiler had developed a snag.
Plse i request all travelers do not book in this hotel.I visited in Jan,2015 (2/01/15 to 4/01/15) & one night in Sand Dumes, but i checked out on 4th morning & escaped one night stay in desert becse of this filthy rich hotel... If you reaching late to Jaisalmer you will be needing GPS to track the hotel since you will find only "J" & "S" lightened in night, other letters are fused. You will find pigs & cows welcoming you outside the hotel premises & sometimes inside also, as only one watchman is there to guard two gates !!! The hotel entry gate & front yard is pathetic & visibly dirty. The staff is very un-responsive.There is no dress code to the hotel staff. The person who is cleaning the floor is also your bell-boy & attendant at the reception !!! amazing. All the hotel staff is very rude & un-responsive especially the lady receptionists. In the corridor there is a special "AROMA" which makes you feel as if some wet cloth is lying for years, which you cant even tolerate for a sec. In the room the same "AROMA" accompanies like a ghost. I booked a Suite room thinking is was spacious with a good view from the balcony but the balcony was filled with pigeon feathers & Excreta, as if not cleaned for years !!!. Bed bugs & silver fish can be found easily in the room. no running hot water other than in mornings (that too for a small time). Water is visibly dirty. Bathrooms (2 In suite) are full of that special "AROMA", badly lit, too small for a suite room. Even the pot vibrates when you sit...Scary. in night when about to go to sleep, there was no master switch. I have to call the staff to let me know the master switch...hilarious. No safety in the room, anybody can sneak into the room in night as there was no lock system other than the key lock. There was no Satellite Television, only local cable network was operating in which many channels were locked due to non-payment !!! About food..i must say it was from our choice. The chef (if they have) will start making food for you once you sit on the table as food was never ready !!! The gymnasium was big but un-tidy. All the weights were on the floor. The urinal in the food area was pathetic just like urinals found on the road.....i would to write more on this so called "HOTEL" but then it would be very lengthy....in end i again request all the travelers, plse go to Jaisalmer but PLSE DO NOT BOOK IN THIS HOTEL. It will be a nightmare for you & your family. Thanks.…