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#22 of 191 hotels in Jaisalmer
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At Jaisalmer Marriott Resort & Spa in Jaisalmer, India, be surrounded by fascinating architecture and beauty of a bygone era. Jaisalmer is one of the most prominent tourist destinations in Rajasthan and it features a magnificent 'living' fort, vast dunes and elaborate havelis. The magnificent city is just a flight away from Delhi, Jaipur, Ahmedabad, Surat, and Mumbai. The resort is located just 3.3 km & 15 km from Jaisalmer Railway Station and Airport, respectively. This 5-star experiential resort overlooking Jaisalmer Fort is just minutes from shopping destinations and top tourist attractions in the city. Our 137 Spacious and exquisitely designed rooms & suites offer every possible luxury. Start your day with an elaborate buffet breakfast & a-la-carte lunch at the Jaisalmer Kitchen or dine at the rooftop restaurant Wyra (seasonal). Rejuvenate yourself with therapies at Quan Spa or unwind in the pool. Plan a meeting or a social event in one of our beautiful indoor or outdoor venues.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled near key attractions, the Jaisalmer Marriott Resort & Spa is celebrated for its vibrant cultural aura, with guests frequently enjoying live Rajasthani performances and traditional welcomes. The hotel's attentive staff and array of amenities, including a spa and varied culinary options, consistently receive accolades from visitors.
Guests have called out the hotel's cleanliness and spacious rooms, though some have noted occasional maintenance issues. While the experience may come at a premium, many find the overall value commendable, with the prime location and stunning sunrise views often highlighted as highlights of their stay.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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I took my husband to Rajasthan for his special 65th birthday celebration. We stayed at Jaisalmer Marriott Resort and Spa for 5 nights. At the end of our wonderful and special time at the hotel my husband commented that it was the single most enjoyable hotel experience he has ever had anywhere in the world in his many years of business and personal travel. The facilities and room were excellent but the big difference was the staff at the hotel. They turned a lovely holiday into a truly memorable and special event. The gracious and warm welcome we received from our hostess, Jolly, marked the beginning of the experience. Meenu, with her infectious smile and culinary insights, ensured that we consistently received such personal and thoughtful service, and great food. Tanu, our room attendant, maintained our immaculate room to the highest standard and brought a sense of fun by her creative talents with her flower petal bedroom artistry. Finally, Rohit Siwach, the assistant restaurant manager oversaw the efficient running of the restaurants with the greatest attention to detail and quality. He combined genuine concern for the pleasure and satisfaction of his guests with managerial expertise that ensured the total picture was always harmonious as well as every detail in its place. He also found time to offer us personal tips about unique things to do and see while we were in Jaisalmer and Rajasthan. The warmth of his thoughtfulness and insights added to the overall charm of the hotel. Our final evening in Jaisalmer was made particularly special by Rohit and Meenu who arranged a superb dinner of the most delicious lamb and Rajasthani specialities for us in their delightful roof top restaurant. Lighting a magical lantern on the roof top and letting it off together into the Jaisalmer night confirmed our view that the Marriott team at this hotel are far beyond what one would normally encounter and they succeeded in creating a magical oasis in the desert.
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from prath28, Public Relations Manager at Jaisalmer Marriott Resort & Spa
Responded 2 Jan 2020
Dear Guest, Greetings from Jaisalmer Marriott Resort & Spa! We are thrilled that you enjoyed the peaceful and idyllic surroundings that the resort is set in. We thank you for choosing us to celebrate your special occasion with us. It is good to hear that you received endearing service throughout your stay. Thank you for recognizing Jolly, Meenu, Tanu and Rohit. They are humbled by your generous praise and delighted to know they were able to create memories for a lifetime. We are also grateful to you for your kind words of appreciation on the food, room decoration and hospitality. Many thanks once again for sharing your experience and we look forward to welcoming you back in the future. Warm regards, Pragya Rathore
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The treatment we received At the jaisalmer Marriott was absolutly incredible. From the front desk staff to the manager we have nothing to complain about.
The front entrance has a couple of desks so given the size of the hotel check in could take a while depending on how many people are checking in at the same time. We had no problem and were checked in quickly. We had 2 regular rooms (247 and 231) and one suite (249). The suite was equipped with a Keurig coffee machine and 2 capsules which was great. The welcome tray of chocolate's and treats was great and we were provided a birthday and anniversary cake as well. It was absolutly royal treatment. We had to request to change one of the rooms as it was kept at 16degrees with no way of a quick warm up in the middle. the change to the new room went fairly quickly and without a problem.
The suite was light with a separate powder room and a massive main bathroom with double sink, a shower (including rain shower head), bathtub, and a toilet. The toilet has it's own glass door for separation. The bed was king size and very comfortable. The room faces the outdoor pool. The the separation between the bedroom and bathroom can also be completely opened. It is not a traditional door. The rain shower did not work 100% but we were still able to take an excellent shower.
The elite lounge boasted a great selection of snacks and finger foods as well as a chicken and fish for non veg snacks. It was comfortable to sit in the lounge and enjoy some food and drinks. Food stops at around 10.
Breakfast boasted a large selection of foods and they do an excellent job catering to all pallets. From dosa to cereals. The fresh croissants were amazing. the spice level was certainly kept more neutral to appeal to a larger crowd.
The hotel also offers pool, Foosball, table tennis, and a small library.
We definitely would stay here again and recommend the Marriott to anyone coming to jaisalmer. Thank you to Mr. Kasana for a fantastic stay.
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from prath28, Public Relations Manager at Jaisalmer Marriott Resort & Spa
Responded 21 Jan 2020
Dear Guest, Greetings from Jaisalmer Marriott Resort & Spa! Thank you for sharing your valuable time to share your positive feedback on your recent stay with us. We are pleased to read that you loved our rooms and amenities with the prompt action on change of the room as per your requirements. We feel proud that all our guests value our team's personalised and courteous approach. The wide selection of food is based on a simple philosophy of healthy, tasty and fresh ingredients as well as genuine taste and simplicity in the preparation and presentation of dishes. The other facilities such as pool, library and table tennis at the resort offers our guests yet another rejuvenating break and beautiful experience. We look forward to welcoming you back in the future. Best regards, Pragya Rathore
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Jut one word for the whole hotel experience- AMAZING. The best part of my stay was the food that I had in the hotel prepared by Chef Aditya Shrivastava. He is the most jolly chef that I had met and his food was just amazing. I had dinner as well as breakfast over here and he was the star of the kitchen. His recipes are just amazing. You can try anything prepared by him and stay amazed. Each recipe is kind of interesting and delicious to eat. The mouth savoring chola bhatura in the breakfast and indulgent Laal Maas in the dinner was completely phenomenal. He was so helpful and cooperative and was present around the table offering any assistance that we needed.
Other staff of the hotel was nice and helpful too and the hotel maintained an amazing hyegiene. Regular temperature checks and sanitisations were held in the scrutiny of the hotel staff.
I had Christmas gala dinner at the hotel and that party just made Christmas more fun to celebrate even in these hard times. The folk dance presented for the in house guests was just amazing and definitely worth watching.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pragya Rathore, Marketing at Jaisalmer Marriott Resort & Spa
Responded 30 Dec 2020
Dear Valued Guest, Greetings from the Jaisalmer Marriott Resort & Spa! We thank you for your wonderful testimony of the excellent services you received during your last visit to our hotel. We are glad to note that you enjoyed our scrumptious meal and overall dining experience. We are proud of our associates and the efforts they put into their tasks. It is great to know that their warm hospitality won you over. We would like to thank you for specially highlighting the efforts of Chef Aditya. Once again, we thank you for your patronage and look forward to the pleasure of your revisit to the Jaisalmer Marriott Resort & Spa. Best regards, Pragya
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We were at the hotel for 2 nights at the beginning of January. The feel of the hotel was not that of a Marriot property but that of an average 3 star hotel. And at these absurd prices the stay was a disaster. The night of Jan 1st was really cold and since we have a child we requested for some heating options. The housekeeping staff is clueless as hell and decides that there isnt any possibility as such. We requested for 4 mugs and given that we were in a suite with 3 adults this should have been common sense- took them over a day to provide us mugs. Same situation for extra towels. The next day we were irate and complained to the staff and they rolled out the heater, towels mugs etc. Their staff is also generally clueless- they have high tea in the evening but we needed to ask some 6 staffers to the actual location of the high tea and many of them led us astray. Their food is less than ordinary. I wouldn't recommend a stay to anyone. In fact at maybe 1/3 or 1/4th the cost you can stay at one of the 3-4* hotels for what will be I'm sure a better experience.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from prath28, Public Relations Manager at Jaisalmer Marriott Resort & Spa
Responded 28 Jan 2020
Dear Guest, Greetings from Jaisalmer Marriott Resort & Spa! I appreciate the time taken to share your feedback with us. Do also accept my sincere apology for the reported dissonance specifically with regards to the room heaters and other room amenities. We will share your feedback with our team so that we can anticipate such situations better in the future. It is also through guest feedback such as yours that we are able to assess and continually improve upon where necessary the services we provide to our esteemed guests. We will take your feedback on the management aspect very constructively and will keep working on improving this further. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore
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Marriott : it goes by the brand name and everything is taken care of.
Approach : 15-20mins distance from airport and other scenic places to visit.
Ambience: Can't ask for more, very beautiful.
Food : Very hygienic good quality food at all meals with hospitality to the level that The Sous Chef himself had made few preparations as per customisation for us.
Staff : Very polite, smiling, courteous helping staff.
Feel : Very Royal Rajasthani style, they really make you feel special.
Service though was a little slow twice in our 3 night stay but that's ok.
The Collective is good place to buy authentic specialities of rajashthan whether it may be jewellery or linen or clothing.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from prath28, Public Relations Manager at Jaisalmer Marriott Resort & Spa
Responded 11 Mar 2020
Dear Valued Guest, Greetings from Jaisalmer Marriott Resort & Spa! Thank you for taking the time to share your review. It was a pleasure to have your stay with us. We are extremely happy to read that we left a positive impression on you with superlative service. Thank you for your generous appreciation on the quality of food, staff and the overall anticipatory service. We are consistently committed to ensuring best services to our guests. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore
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Stayed family of 3 for 2 nights including new year night. Problems started with check in. 2-3 persons are involved in the process at the same time with left hand that doesn’t know what the right does. We booked the room for 3 people, they had our reservation only for 2. It took quite few minutes to fix it, then it took them time to bring the extra bed. I though should mention that all was happening on 12/31/19, the staff was busy. Beautiful courtyard was used for new year celebration, but outside @ about 5-8* C. Open fire heaters that they were using didn’t give heat but suffocation from the fumes. Guests started to go inside to find some places to avoid it, The new year celebration buffet was beautifully decorated and set up with array of choices but some “minor drawbacks”: ie uncooked soft shell crabs and octopus with no one to cook. At the breakfasts, lunch and new year celebration buffet the service was unacceptable, we were asking for napkins, utensils & etc several times ( please note not only at the celebration but 2 breakfasts and lunch too) Apparently it’s no heating in the rooms. We do understand that they have cold days only about 10 days a year, but at the price shouldn’t they at least supply portable heaters. It took maybe 5-7 calls, numerous staff members coming to the room for them end up telling us that’s no heat in the rooms, only a/c that every attendant kept turning on upon attending our room. We only got portable heater when my husband called general manager & threatened to file the complaint with Marriott headquarters. We stayed in various Marriotts, Hilton and taj through our trip to India, great hotels with impeccable services. This one was the worst. We highly recommend to look into proper management of the hotel. It’s a shame that with such great facilities they are not at their best. I definitely wouldn’t recommend to stay at this hotel.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from prath28, Public Relations Manager at Jaisalmer Marriott Resort & Spa
Responded 5 Jan 2020
Dear Guest, Greetings from Jaisalmer Marriott Resort & Spa! I appreciate the time taken to share your feedback with us. Do also accept my sincere apology for the reported dissonance specifically with regards to the room heaters and extra bed. We will share your feedback with our team so that we can anticipate such situations better in the future. It is also through guest feedback such as yours that we are able to assess and continually improve upon where necessary the services we provide to our esteemed guests. We will take your feedback on the management aspect very constructively and will keep working on improving this further. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore
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Shout out goes to master chef and gem of the person Mr. Pratap Singh , hats off to the management by him and his entire work force at the restaurant always, Property maintains utmost hygine and cleanliness though most of the housekeeping guys never wore a mask surprisingly as they are the ones who should be ideally wearing all the time. spacious rooms good views and really great location within the citycenter and quite helpful conceirge team as well. They should have some offer for residents when it comes to spa which was not there also some work needed near the swimming pool as all th wooden planks had uprooted . Also they can have some more outdoor activities for kids as there were only 1 small room for indoor games so kids get bored playing the same indoor games.
Overall a 5 star for the property and F&B services.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip:Â internal garden facing rooms are excellent as the windows are packed and cant be open so any...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sneha Sabannavar, Marketing at Jaisalmer Marriott Resort & Spa
Responded 22 Nov 2021
Dear Valued Guest, Greetings!!! Thank you so much for taking the time out to post such a detailed and thoughtful review about our Resort. It was a pleasure to have you stay with us and I am delighted to note that we were able to make your visit memorable. Thank you very much for your compliments about our team's courteousness and the fact that they were able to delight you with their thoughtfulness, kind and caring nature. We shall surely pass on your appreciation to them. They would be happy to know that you were delighted with their services. We apologize, that we fell short at a few services. We look forward to welcoming you back at Jaisalmer Marriott Resort & Spa in the near future. Best regards, Sneha Sabannavar Marketing Communications and PR Head 7412000210
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Not good enough - this version of the Marriott group is sub standard. We were promised a reasonable room with some view instead we got room 117 with a view over the car entrance to the underground parking area. The buffet breakfasts very average with quality lacking and choices limited and breads for toast very poor. Service was slow, the staffs ability to understand English was not good enough and they continually mixed up orders to our group. Added to this we couldn’t send emails from our I phone despite having WI FI that was connected. Despite management providing a router to our room we couldn’t expedite - a problem with our server bigpond ? Doubt it as other hotels in India have not had this problem - find another hotel if you visit Jaisalmer
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from prath28, Public Relations Manager at Jaisalmer Marriott Resort & Spa
Responded 15 Mar 2020
Dear Valued Guest, Greetings from Jaisalmer Marriott Resort & Spa! I appreciate the time taken to share your feedback with us. Thank you so much for your overall feedback about your recent stay with us. Do also accept my sincere apology for the reported dissonance specifically with regards to the room view and slow services. We will share your feedback with our team so that we can anticipate such situations better in the future. It is also through guest feedback such as yours that we are able to assess and continually improve upon where necessary the services we provide to our esteemed guests. We will take your feedback on the management aspect very constructively and will keep working on improving this further. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore
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Wow... what a beautiful place to rewind and rejuvenate. The people of Mariott Jaisalmer have taken full note of the covid situation and have ensured that we are provided with sanitizers, clean and safe environment and of course super hospitality and warmth. The breakfast buffet was really yummy.... balance meals were provided in the rooms. Food was hygienic and appealing to all taste buds. Can't wait to be back!!!
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pragya Rathore, Marketing at Jaisalmer Marriott Resort & Spa
Responded 16 Oct 2020
Dear Valued Guest, Greetings from the Jaisalmer Marriott Resort & Spa! Thank you for taking out the time to post such a wonderful review, we are delighted to receive your feedback of appreciation regarding our hotel. At Jaisalmer Marriott, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. All the measure thus implemented at the hotel are in line with our initiative of Commitment to Clean - an initiative of Marriott Hotels on health, hygiene & safety. Your kind feedback is a testimony to the fact that we were successful in our endeavours. Thank you for your kind words and I will definitely pass them on the team. We look forward to your future visits to our hotel. Warm Regards, Pragya Rathore
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Stayed at this meticulous property for a duration of 4 days wherein experienced utmost comfort and serenity , friendly staff members and approachable front desk, restaurant representatives provided us the best time here . They have a sumptuous buffet spread at all meals multi-cuisine and varied options. All thanks to the staff here in particular Pragya, Mandeep, Rahul and Shubham who extended their special hospitality to us . Celebrated their 4th anniversary wherein cultural programmes were held superbly ! Swimming pool, gym facilities are good and nicely sanitized property . Plan to visit soon !
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pragya Rathore, Marketing at Jaisalmer Marriott Resort & Spa
Responded 3 Nov 2020
Dear Valued Guest, Greetings from the Jaisalmer Marriott Resort & Spa! Thank you for taking out the time to post such a wonderful appraisal of your stay with us. We are enthralled to know that you had an amazing time and our specialized services, food and facilities exceeded your expectations. All the measures thus implemented at the hotel are in line with our initiative of Commitment to Clean on health, hygiene and safety. It is indeed very encouraging and motivating for all of us to receive such positive feedback and equally fortunate to have a wonderful and friendly team who are dedicated in making a truly memorable experience for all the guests. Many thanks once again and it would be our delight to welcome you back to the Jaisalmer Marriott Resort & Spa. Best regards, Pragya Rathore
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Kathmandu Valley, Nepal57 contributions31 helpful votes
Dear Mr. Singh,
Our check in time is 3pm and check out time is 12pm.
Booking for the camps need to done directly by the guests.
Please let us know if you need any further assistance during you stay at Jaisalmer Marriott.
Warm regards.
Dear Elite Traveler,
The hotel can assist in arranging for Dune bashing and camel safari. Please connect with our concierge team upon arrival.
We look forward to welcome you at the hotel.
There are more places to choose from in the Jaisalmer area.
PRICE RANGE
â‚ą8,282 - â‚ą16,814 (Based on Average Rates for a Standard Room)
LOCATION
IndiaRajasthanJaisalmer DistrictJaisalmer
NUMBER OF ROOMS
137
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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