The Hotel is part of the residence of the old royal family, who still own and maintain it. Is has been prepared as a Hotel, but without losing the charm of an old lordly manor. To get to our room you had to go through a corridor with hunting trophy’s and then through a huge indoor swimming pool, which was unfortunately under maintenance. With a little imagination you could feel that you were invited for a weekend and that the family would show up any moment.
Stayed here for a night, after staying in Laxmi Niwas for a couple of nights. They are both part of the same property compound. The rooms were much larger and better maintained, and a welcome change from my room at laxmi niwas. The service was good and so was the food.
On arrival our car needed a garage and the front desk was very help and the staff showed us around the hotel, but from then onwards went rapidly downhill. When I phoned reception and asked for extra blankets a man came to the room to ask us what we wanted and then proceeded to peer over my shoulder to see what was going on in the room (we are 2 foreign women). Then after coming back from dinner we wanted to watch English movies but they hadn't turned the English section on and refused to do so making the excuse the satellite not working. I am married to a local Indian and know the tricks hotel play to save money, this is not the way to behave when you have more than Rs 7000 to stay.
Big hotel with all the story and pics all over the place ...big clean and spacious corridors in all corners...swimming pool under the big hall surrounded with room from 3 sides.....buffet spread was ok type but tatse was good.staff was like 50 years plus but not affecting the services.....only thing washrooms were not as per the modern times but ok....
it is like paying for a heritage hotel but getting amenities like a budget hotel. Description on another aggregator site stated balcony with rooms but property didnt have anything of the like at all. Staff does not know how to cater to guests, lots of arguments over prebooked rooms types, no training to the staff-inflexible staff, bad upkeep of rooms, torn upholstery ,dated beds, curtains were dirty, WC no pressure. washroom did not have enough water in winters. only reedemable quality was the restaurant. . the property is under trust and really the staff needs to keep up with trends and not treat property like a dormitory if its being sold as a heritage property. staff was clueless about how booking.com worked and couldnt provide resolution for ness spoken with a contact number that was provided o website…
Stayed for 1 night toward enroute to Jaisalmer for our road trip in Dec’22. The rooms are clean and huge. Bathroom was also huge. I was feeling like my whole flat in Gurgaon might be having same area of this room and bathroom. After entering you can rally feel to stay in royal style from room/gallery/restaurant/Garden whatever you can think of. They serve al-care and buffet both depend on occupancy level, Food taste was over all good.
So there were some hits & misses. But overall a pleasent stay. Me and my family enjoyed the stay at the Lallgarh palace. Checkin : made booking online but due to some issue, it wasn't showing at their end. Although got sorted within minutes. Premise: Entire palace has three wings, and the main (new) one has been booked due to wedding so i got a room in older wing which as per them was upgarded room. However it was 100 steps away from parking area and main wing. Tip: Main wing is most beautiful, so check with them if they are allocating room in main wing. However i think they keep main wing for only special guests :-) Service: Now that's where they score slightly low. Service is laid back, not proactive like other speciality chains. Have to make repeated request for many things but this gets addressed , so no major complaint. Also front desk was helpful to address the issues. Breakfast and dinner is only served till 10 AM/PM. so if u r late riser, then u gonna miss breakfast. Room: i got upgarded room in older wing so quite happy with this. Food: breakfast option wasn't aplenty but good. Limited options but good for family. This place is huge, they have museum inside and lawns. I stayed extra day to emjoy the vicinity. Overall going with lot of good memories. Last thing: No wifi in room in old wing, enjoy time with your loved ones. …
To stay at Lallgarh Palace is to retreat from the challenges of daily life into the cosseted refinement of simple elegance and gentle human interaction. The arched corridors and tiled courtyards of this immaculately kept hotel bathe you with peaceful ambience as you walk to your room. The staff is cheerfully courteous and effortlessly helpful. The indoor swimming pool is an enchanted space and a post-dinner walk in the palace grounds taking in the stars of the night time desert sky is a must. If fairy land demands definition, Lallgarh Palace is the answer.
Welcoming was excellent. Room was clean and hygiene. When we entered the room looks pretty. Whole room was clean. All staffs were friendly and helpful. It was very safe and secure and breakfast is very awesome staff is well groomed and neat and clean. Value of money. Clean bathroom with clean bedsheet. Will come again.
I have been staying in Hotel Lallgarh Palace for last 2 years. After day's full of work once i return to this hotek it gives you homely feeling. What makes this place so special are the people, they are so friendly and courtesious you feel the place belongs to you, they are part of the family. A big thank to the hotel and the people for making my stays here so special. Regards Jay Shukla
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