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City Heart Sarovar Portico

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168 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Reviewed 1 week ago via mobile

I have visited this place twice within 7 months and this is a place I look forward to.Staff are helpful and helped me in getting a cab.Prompt services spacious and clean room. Excellent and delicious food. Overall a comfortable stay.

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Helpful?
Thank alokbali
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Greetings ! We do appreciate you taking time out to share with us your experience . Thank you for your positive comments . We are continuously working with our teams to ensure flawless service and great product experience for all our guests. It was a pleasure to read that you liked our services and quality of food. We...

Bengaluru, India
Reviewed 4 weeks ago

easy access to rail &bus stand as its located in the heart of Ludhiana people ideally suited for business visits . in room services are bit expensive .breakfast spread really good .food taste &quality appreciable .

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Helpful?
Thank vinaidu
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Greetings ! We do appreciate you taking time out to share with us your experience . Thank you for your positive comments and recommendations . We are continuously working with our teams to ensure flawless service and great product experience for all our guests. It was a pleasure to read that you liked our location ,services and quality...

Reviewed 10 February 2017 via mobile

One time was there it was my favourite hotel to stay in ludhiana but now there is nothing left in the property they have lower there standard by the type of staff they have right now in service and reception hotel need lot of improvement

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Helpful?
Thank AmitKumar48
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Greetings ! We do appreciate you taking time out to share with us your experience . We are really dissapointed to know that you had not realy enjoyed your stay with us this time. We are continuously working with our teams to ensure flawless service and great product experience for all our guests .Will sincerely await the opportunity...

Ghaziabad, India
Reviewed 9 February 2017

Rooms are fairly large & comfortable. However approach to hotel and vicinity is unhygienic. Though approach from railway station is closer which has a negative impact. Once inside the hotel, vicinity can be forgotten. Restaurant staff is extra courteous.

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Helpful?
Thank vasundhara1083
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Greetings ! We do appreciate you taking time out to share with us your experience . Thank you for your positive comments. We are continuously working with our teams to ensure flawless service and great product experience for all our guests. It was a pleasure to read that you found the hotel well connected with railway station ,which...

New Delhi
Reviewed 4 February 2017 via mobile

As the name says, the hotel is located in the city centre and cabs are easily available. The hotel lives up to the the brand Sarovar. Very spacious and clean rooms. The breakfast buffet was delicious with an elaborate menu. The only negatives I could notice was that the toiletries were limited and the furniture was a little worn out....

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Helpful?
Thank Sachin M
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Greetings ! We do appreciate you taking time out to share with us your experience . In gives us immense pleasure to know that you liked our servicea and rooms .We are happy that you are pleased with the quality of our breakfast buffet, which we have customized as per our guests feedback and suggestions. We deeply regret...

Chennai, India
Reviewed 16 January 2017

An excellent hotel to stay , clean, spacious rooms with excellent service both in room dining as well as the restaurant. The welcome desk is what that defines one of the best qualities of the hotel and this hotel scores way high on this point. A team of very friendly and helpful staff at the front desk made the stay...

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Helpful?
Thank jananivenugopalan
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Greetings ! We do appreciate you taking time out to share with us your experience . Thank you for your positive comments and recommendations . We are continuously working with our teams to ensure flawless service and great product experience for all our guests. It was a pleasure to read that our staff member Ashish was great help...

New Delhi, India
Reviewed 21 December 2016 via mobile

Very nice and comfortable hotel. Specially the guy at check inn his name is bobby I was too much tired and helped to very fast check inn. He is polite and helpfull. Definitely I will visit here again. Thanx

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Helpful?
Thank Ashish A
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Greetings ! We do appreciate you taking time out to share with us your experience . We really appreciate yours positive feedback about our hotel and staff Bobby, We are continuously working with our teams to ensure flawless service and great product experience for all our guests. We sincerely await the opportunity to welcome you once again. With...

Gurugram (Gurgaon), India
Reviewed 18 December 2016 via mobile

Hotel is good and the rooms and restaurant is also nice and clean. Rooms are spacious and very good with all the amenities. The hotel is just 5 minutes away from the station so it is convenient. The only thing which not goes for it is that it is located right in the middle of old Ludhiana. This makes it...

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Helpful?
Thank Gagan K
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Greetings ! We do appreciate you taking time out to share with us your experience . Thank you for your positive comments. We are continuously working with our teams to ensure flawless service and great product experience for all our guests. We have noted your feedback upon food and working positively . We sincerely await the opportunity to...

Chandigarh, India
Reviewed 13 December 2016

A centrally located hotel ,very near to railway station and main business areas. Staff is very responsive and quick. Rooms are very spacious having all the amenities. Public toilets in lobby areas were not clean.

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Helpful?
Thank jsbasur
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Greetings from City Heart Sarovar Portico - Ludhiana . I would like to thank you for staying with us and sharing your Valuable feedback . At City Heart Sarovar Portico - Ludhiana we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually...

Noida, India
Reviewed 12 December 2016

We reached City Heart Sarovar Portico on 31st October and stayed one night with my family. We stayed in room number 308, which was a pretty large room with good size bath. The hotel is located very near to the business center of Ludhiana and has excellent service. We were very much satisfied with the hotel and definitely recommend people...

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Helpful?
Thank Amitabha D
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Greetings ! We do appreciate you taking time out to share with us your experience . Thank you for your positive comments. We are continuously working with our teams to ensure flawless service and great product experience for all our guests. It was a pleasure to read that you found the location of the hotel extremely suitable ,which...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A modern Business Hotel with extra spacious rooms and great wi-fi service ... more   less 

Additional Information about City Heart Sarovar Portico

Address: Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
Region: India > Punjab > Ludhiana
Price Range: ₹ 3,993 - ₹ 5,564 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Heart Sarovar Portico 3*
Number of rooms: 46
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Also Known As:
City Heart Sarovar Portico Ludhiana, Punjab
Hotel Style:
#5 Business Hotel in Ludhiana
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Questions & Answers

Here's what travellers have asked, with answers from City Heart Sarovar Portico staff and other travellers.
1 question
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Questions? Get answers from City Heart Sarovar Portico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“easy access to rail &bus stand ,spacious rooms”
 of 5 bubbles vinaidu, 27 Feb 2017 | Read review
“I have stayed once in this property so can't give input on various rooms”
 of 5 bubbles vasundhara1083, 9 Feb 2017 | Read review
“Avoid going there in self driven vehicles due to traffic congestion”
 of 5 bubbles jsbasur, 13 Dec 2016 | Read review
“View from rooms are not got whichever room you may choose.”
 of 5 bubbles jitendersingh2015, 26 Sep 2016 | Read review
“there is free Wifi but it does not work. had to call the reception a number of times to activate it.”
 of 5 bubbles Lokkendra, 30 Jul 2016 | Read review
5 of 5