Mr. Ashish Vani and Mr. Suraj from jn room dining went extra extra mile to make my stay very comfortable. I enjoyed my food and blessed them for make it so much with Love , of course it started with bitter experience but Mr. Ashish didn’t leave any stone unturned to rectify it. All I have to say Thanks
Had last stayed in March 2022. The Hotel has seen significant deterioration since then. The list of complains is endless: a) No pressure in the shower b) Empty Shampoo bottle in the washroom c) Hand towels not placed d) Stinking washroom e) Broken socket (in tea maker zone) It is evident that the management cum maintenance team is simply not doing enough to ensure a comfortable stay for the guests. Better to avoid!
Excellent hotel and the amazing room. However the dining experience at room was one the most shocking. I had ordered 2 butter and 3 plain tava paratha and the bill was INR 688 and also served cold. 40 rs roti.. spending...almist 16 times more..not worth
The Square is a pleasant restaurant at Novotel Pune . it is a place to visit with family and friends for fine dining experience. .The ambience is good and staff is supportive The ambience is good and staff is supportive
The clock has turned full circle for me in this place- from a not so great experience 3 years back( for which I'd shared a review in Dec. 2019) to a completely transformed experience this time around - it is wonderful to see a regular being taken care of very well! I'm still here as part of my 2nd 15-day long solo stay in a month and am liking every moment of it! Special call-outs to Anish ( who personally kept a tab of all my requirements) & his team of Kuldeep, Ashish, chef Ashish ( who made my daily grilled pineapples possible!), Rahul whose fancy concoctions everyday made me to get back to ethyl alcohol over the past month after many years, the team who gave me my daily compulsory fix of blue-berries & raspberries to the housekeeping team who kept my suite spic n span - it has been a wonderfully coordinated effort and thanks to everyone in the team! Have been loving my stay and would be almost sad to check-out by the time the stay ends next weekend! …
I really enjoyed during our stay at Novotel. The moment you enter, Miss Ruchita and Miss. Tejaswini and Mr.Joshi was very welcoming and warm. The front office process was quick with no wait. And the restaurant staff was very generous specially Mr. Rahul Kumar and Mr Ashish was very courteous and took care of everything. The over all staff was very generous. Room service was super fast. Rooms were very clean. Really loved our stay there and would highly recommend.
Got in very cheap rate on cleartrip, rooms are little small but comfortable, we can see view of city from top floor, good to see latches for bathroom door, it was not available earlier. Breakfast and dinner is good. Swimming pool was closed earlier but now it was open but not used due to climate, gym was OK. Ambiance is OK. Check in check out was good. Staff is friendly and welcoming.
After putting the request before also they didn’t fullfill our needs. As it was our wedding anniversary night. As we booked the hotel for 2 nights , on second day i called guest service 5 times that we need a body lotion and shocking was that there was no shampoo in the bathroom, bottle was empty. It was very bad experience.
Amazing food and amazing Haspitality off staff and manager at the resturant and reception You get more than u expect in the resturant Wonderful staff and special thanks to MR. RAHUL AMIT & ZODINI..
Mr. Rahul Is excellent food was amazing , we love it. Stay was comfortable. Room Ws awesome…staff was very helpful , mr. Rahul was really helpful. Likes the pool area gym etc. reception staff Ws helpful we enjoyed our stay. Next time like to. Visit but request to have some good discounts. Thanks & Regards Kalpesh Solanki. 8421980383
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