Sunderban Resort & Spa



About
Finding an ideal charming hotel in Pune does not have to be difficult. Welcome to Sunderban Resort & Spa, a nice option for travellers like you.
While staying at Sunderban Resort & Spa, visitors can check out Aga Khan Palace (1.3 mi) and Ohel David Synagogue (1.5 mi), some of Pune's top attractions.
Guest rooms offer amenities such as air conditioning and a refrigerator, and guests can go online with free wifi offered by the hotel.
Sunderban Hotel features 24 hour front desk, room service, and newspaper, to help make your stay more enjoyable. The property also boasts an on-site restaurant. If you are driving to Sunderban Hotel, free parking is available.
While visiting Pune, you may want to try some dumplings at one of the nearby restaurants, such as Malaka Spice, Baan Tao, or Koji.
Pune is also known for some great gardens, including Pune Okayama Friendship Garden, Osho Teerth Park, and Blue Ridge, which are not too far from Sunderban Resort & Spa.
Sunderban Resort & Spa looks forward to welcoming you on your visit to Pune.
Location
Reviews
- 21
- 29
- 15
- 5
- 15
- Filter
- English
I have stayed at this property more than a couple fo times earlier, but never faced such unprofessionalism. Th staff has changed and seems quite incapable to run a hotel.
If you have booked this property, i suggest you to have backup booking, because they don't care and you could be left stranded the last minute.
What we did have an issue with which spoilt the experience for us was the reception staff. They are çurt with no smile on their faces. The man repeatedly accused us of not picking up his calls when we told him we did not recieve any from the hotels number. Then he made it sound like it was a favor he was doing by giving us the room. Very pathetic customer service. The girl was morose and curt. So they matched each other well.
Secondly the buffet breakfast was sparse and certainly not worth the high price this hotel charges for a stay. It's only vegetarian and consists of not more than 4 items like medu vada, upma, toast with jam and butter, parathas that's it. In any other hotel at this rate we would get a full breakfast including continental Indian Chinese etc even if it's only vegetarian
Would not recommend this place because of the above 2 factors.
It's a pity such a beautiful place is run by bunch of morons.
Receptionists will openly lie to you about making calls which they did not do and are working under equally rude manager.
They will email you at night a day before for you to pay first even if it was from Booking.com and will straight away cancel your booking if you did not pay earlier.
We had 3 rooms with breakfast - breakfast uses the vegetables from left over Italian restaurants. Management should look into it.
staffs are less trained and management should look into it.
Throughout my visit, I was consistently impressed by the professionalism and friendliness of your team. From the warm welcome at check-in to the prompt assistance with any queries, every interaction was handled with care and efficiency by Aslam.
Great location and keep it up!
Alongside the lovely weather and great rooms, their services made us feel right at home. Loved our short and sweet stay there!
Wish to visit again soon.
A great recommendation! ❤️
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing