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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 19/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grand Pune Bund Garden Hotel
Updated 19/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Kids stay free
Babysitting
Valet parking
Wifi
Paid wifi
Hot bath
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Kid-friendly buffet
Poolside bar
Rooftop bar
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Neck massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Hindi
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
184Restaurantswithin 1 km
12Attractionswithin 1 km
1511Reviews3Q+A100Room tips
Reviews
Traveller rating
- 937
- 395
- 118
- 38
- 23
Time of year
Traveller type
Language
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- English
Popular mentions
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Most Recent
Thankyou so much for the prompt service. 😄 The food is love ❤️ as always!! Galouti kebab is love ..😄 Anmol and Pankaj , you guys are the best 💖 Thankyou once again. ,😄 Hope to visit sooner..... 😄
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
I visit only two days for hotel saraton in pune...for my business seminar...really best service and staff olso very kind....special thanks to Monika ji....she was...anytime available on Flore...and. .give good care and help to..every client.... Thank u so much.... Saraton staff... Ketan chauhan..94274 61168
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Date of stay: June 2022Trip type: Travelled on business
Helpful
I was a bit unsure if my choice was good because some reviews are very negative about service. I was pleasantly surprised by a super attentive service all over my stay, except the one server at the lounge who was pretty rude and not friendly. All amenities at the hotel where top notch except pool area which was really poor. All in all I would stay certainly again
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Date of stay: May 2022Trip type: Travelled on business
Helpful
Response from Sheraton Grand Pune, Owner at Sheraton Grand Pune Bund Garden Hotel
Responded 17 May 2022
Dear Guest, Thank you so much for taking the time to review. We are pleased to note that you had a pleasant stay with us and the overall hospitality and service met your expectations. However we are disappointed to know that you did not have a satisfactory experience at the Lounge. I have shared your integral feedback with the appropriate team to further our ability to improve. I ensure that during your next visit, you won't face any challenge and you'll have a memorable stay. I sincerely hope to welcome you back and request you to kindly give us another opportunity to serve you. Warm Regards, Saurabh Dube General Manager
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This Hotel is well maintained like all the five stars but what stands out here is the exceptional service. Here I would like to thank Mr. Pawan who offered us exceptional service. Such people are needed and make der stay memorable. Thanks Sheraton and the people here would recommend this place for your pleasant stay
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Date of stay: May 2022Trip type: Travelled with family
Helpful
Response from Sheraton Grand Pune, Owner at Sheraton Grand Pune Bund Garden Hotel
Responded 17 May 2022
Dear Guest, Thank you so much for taking the time to review. I am delighted to note that you had a pleasant stay with us and the overall hospitality and service met your expectations. Our endeavor will always be to exceed our guest’s expectations. I have passed on your mention to Pawan and he is delighted to know his efforts towards making your stay memorable was appreciated. We look forward to welcoming you back again. Warm Regards, Saurabh Dube General Manager
Read more
We had opted this hotel to celebrate Diwali vacation in Pune. There are a few issues with this property- 1. There is an access road issue as it’s located bang opposite to Pune Railway station, access road and exits are narrow and you have to be careful as high speed cars pass by during entry/exit of the property. 2. Rooms which I had been given has brownish water from the taps. The housekeeping staff has to run the tap open for an hour to get clear water. Then the issue was fixed. 3. Room had a strange dusty/ damp odour of carpet 4. Terrace swimming pool is very dirty. There is pigeon poop all over the place. Changing rooms does not have proper lighting and toilets were soiled. So no point for anyone who wants to use the pool. Highly NOT recommend
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: This hotel is not recommended due to unhealthy swimming pool and dirty and unhygienic bathroom....
See more room tips
Helpful
Response from Sheraton Grand Pune, Owner at Sheraton Grand Pune Bund Garden Hotel
Responded 10 May 2022
Dear Guest, Firstly, thank you for taking the time to share your feedback, however we are disappointed to know that you did not have a satisfactory experience. I have shared your integral feedback with the appropriate team to further our ability to improve. Kindly accept my sincere apology on the series of incidents that occurred during your stay with us. I have personally discussed your concerns with individual department heads and assure you that we have taken serious cognizance of this and sincerely regret what you’ve had to undergo. I further assure you that we shall take corrective action and steps to ensure that such incidents don’t occur again. I ensure that during your next visit, you won't face any challenge and you'll have a memorable stay. I sincerely hope to welcome you back and request you to kindly give us another opportunity to serve you. Warm Regards, Saurabh Dube General Manager
Read more
Hotel staff , their coordination and behaviour is very helpful . everything is so perfect. Food quality is just amazing. I loved the experience . Even the cleanliness, hygiene, ambience was so perfect.
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Date of stay: April 2022Trip type: Travelled on business
Helpful
Response from Sheraton Grand Pune, Owner at Sheraton Grand Pune Bund Garden Hotel
Responded 21 Apr 2022
Dear Guest, Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations. We look forward to welcoming you back again. Warm Regards, Saurabh Dube General Manager
Read more
I would really say that there were few people of staff who helped us in someway and their name are: Rohit, alok, mayur, Chandan,jay,Abhishek. These were our server for the event. My special thanks goes to Ajay Bisht, he is really an amazing human and a good natured person who helped us in our event on every small things.
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Date of stay: April 2022Trip type: Travelled on business
Helpful
Response from Sheraton Grand Pune, Owner at Sheraton Grand Pune Bund Garden Hotel
Responded 12 Apr 2022
Dear Guest, Thank you so much for taking the time to review us on TripAdvisor, it means a lot to us. I am delighted to note that you had a pleasant experience with us and the overall hospitality and service met your expectations. Our endeavor will always be to exceed our guest’s expectations. I have passed on your mention to the team and they are delighted to know their efforts towards making your stay memorable was appreciated. We look forward to welcoming you back. Warm Regards, Saurabh Dube General Manager
Read more
There is nothing Grand about Sheraton Grand Pune except the physical structure if you visit a hotel just for that. One of the worst service that I have encountered in so called 5 star hotels- no one picks up the phone, small dining area for breakfast attended by over worked staff who in their rush to fulfill customers expectations randomly breaking plates and glass which have slipped from their hands, no one ever bothered for your comfort, so called squash court but with no balls, ... the list goes on. Avoid this one if you are paying from your own pockets. If your office is paying, its worth 4 stars
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Date of stay: March 2022
Value
Location
Service
Helpful
Response from Sheraton Grand Pune, Owner at Sheraton Grand Pune Bund Garden Hotel
Responded 27 Mar 2022
Dear Guest, Firstly, thank you for taking the time to share your feedback, however we are disappointed to know that you did not have a satisfactory experience. I have shared your integral feedback with the appropriate team to further our ability to improve. Kindly accept my sincere apology on the overall inconvenience caused during your stay with us. I have personally discussed your concerns with individual department heads and assure you that we have taken serious cognizance of the same. I ensure that during your next visit, you won't face any challenge and you'll have a memorable stay. I sincerely hope to welcome you back and request you to kindly give us another opportunity to serve you. Warm Regards, Saurabh Dube General Manager
Read more
Excellent arrangements and very cooperative team of hotel ,Mr chandan Kar and team did good hospitality arrangment and also timely service ,kee it up and continue to do same . Miss Puja and team all the best
Read more
Date of stay: March 2022Trip type: Travelled on business
Helpful
Response from Sheraton Grand Pune, Owner at Sheraton Grand Pune Bund Garden Hotel
Responded 8 Mar 2022
Dear Guest, Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations. We look forward to welcoming you back. Warm Regards, Saurabh Dube General Manager
Read more
This hotel has been my regular joint for business travels to Pune for many months now. While i could mention its because of its great location being in the centre of the city or the fact that they have a mini sports rooms for regular travellers like me or even the roof top restaurant with brilliant view of the city skyline and all of it would be true. However, I feel the best asset of this hotel are the staff who work there. Be it Pawan who manages the lounge or Swagatam Akshay, Amrit, and Harshal at the reception along with Chetan, Suvan, Sunaina from the restaurant. While I'm sure i can always find other hotels in Pune with clean rooms and comfortable beds, it will be difficult to replace this brilliant set of people who always make me feel at home!
Read more
Date of stay: February 2022Trip type: Travelled on business
Value
Rooms
Service
Helpful
Response from Sheraton Grand Pune, Owner at Sheraton Grand Pune Bund Garden Hotel
Responded 4 Mar 2022
Dear Guest, Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations. Our endeavor will always be to exceed our guest’s expectations. I have passed on your mention to the team members and they are delighted to know their efforts towards making your stay memorable was appreciated. I, on behalf of my team, thank you for recognizing their efforts and appreciating it. My team and I look forward to welcoming you back soon. Warm Regards, Saurabh Dube General Manager
Read more
PRICE RANGE
$114 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien pune hotel pune, pune le meridien
FORMERLY KNOWN AS
Le Meridien Pune
LOCATION
IndiaMaharashtraPune DistrictPune
NUMBER OF ROOMS
179
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Claim Your Listing Frequently Asked Questions about Sheraton Grand Pune Bund Garden Hotel
Which popular attractions are close to Sheraton Grand Pune Bund Garden Hotel?
Nearby attractions include Darshan Museum (0.8 km), Inox Movies (0.8 km), and Trishundha Ganpati Temple (0.9 km).
What are some of the property amenities at Sheraton Grand Pune Bund Garden Hotel?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Grand Pune Bund Garden Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Grand Pune Bund Garden Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Grand Pune Bund Garden Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Grand Pune Bund Garden Hotel?
Conveniently located restaurants include Mosaic, Chingari, and Feast.
Are there opportunities to exercise at Sheraton Grand Pune Bund Garden Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sheraton Grand Pune Bund Garden Hotel have airport transportation?
Yes, Sheraton Grand Pune Bund Garden Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Grand Pune Bund Garden Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grand Pune Bund Garden Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Grand Pune Bund Garden Hotel?
The staff speaks multiple languages, including English and Hindi.