The Orchid Hotel
Pune - Banglore Road Near Balewadi Sports Complex, Pune 411045 India
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Avg. ₹5,618 /night, 2/9 - 2/10
₹11,325
per night
₹8,472
per night
₹5,618
per night
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About
#29 of 358 hotels in Pune
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Pune is considered by many as the cultural capital of Maharashtra. The Orchid Hotel is one of the best 5-star hotels in Pune where comfort and opulence coalesce to make your stay a memorable one. It is situated on the Pune-Bangalore Highway and is a part of The Orchid Group- where luxury is redefined in an eco-friendly way. The hotel is in close proximity to Balewadi Stadium (Chattrapati Shivaji Stadium) and is close to Hinjewadi Tech Park as well as major IT hubs in Pune. With easy access to transport options to and from Mumbai, The Orchid Hotel Pune is the ideal choice for a ​stay on your weekend getaway to Pune. The Orchid Hotel is signified by its manicured gardens which transcend across six acres and add to the pleasingly aesthetic view of the ecotel hotel in Pune. With a wide range of modern hotel amenities like conference rooms, banquet halls, and outdoor lawns, our guests can host all their events in the most trendy and convenient way.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Table tennis
Kids stay free
Airport transportation
Valet parking
Wifi
Fitness / spa changing rooms
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Charming
Languages Spoken
English, Hindi
Location
Pune - Banglore Road Near Balewadi Sports Complex, Pune 411045 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Lohegaon Airport
16.6 km•
See all flights
Car Hire
42 Restaurants
within 1 kilometer
Reviews
4.5
4,247 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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At The Orchid Hotel, guests have found the rooms to be a mixed bag, with cleanliness and comfort receiving commendations, but with some concerns over maintenance and noise. The hotel's location is widely celebrated for its convenience and tranquility.
While the atmosphere is considered lively and inviting, opinions on value diverge, as some guests feel the cost does not align with the service and amenities provided. Although the hotel offers a range of amenities and the staff is often noted for their attentiveness, the service quality appears to be inconsistent.
Location
Convenient
Atmosphere
Lively
Rooms
Dated
Value
Contentious
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
The service was good. All queries were resolved quickly and staff were also good.
The food I ordered were of premium quality and worth the price.
The room were cleaned every day and they made sure that we do not face any issue.
You will be provided with telephone through which you can ask for any help and they will make sure to resolve them as quickly as possible.
The food I ordered were of premium quality and worth the price.
The room were cleaned every day and they made sure that we do not face any issue.
You will be provided with telephone through which you can ask for any help and they will make sure to resolve them as quickly as possible.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhattacharya Ayon, Other at The Orchid Hotel
Responded 26 Nov 2024
Dear Valued Guest, Namaskar! It's great to hear that you had a positive experience with the service and staff during your stay. We strive to ensure that all guest queries are addressed promptly, and it’s rewarding to know that our team's efforts were appreciated. The focus on providing premium quality food is a priority for us, and it's fantastic that it met your expectations. Daily cleaning of rooms is part of our commitment to maintaining a comfortable and hygienic environment for our guests. The telephone system is designed to enhance communication and ensure that assistance is always within reach, allowing for swift resolutions to any concerns. Your feedback highlights the areas we've worked hard to develop, and it's gratifying to see that reflected in your experience. We look forward to welcoming you back in the future for another enjoyable stay. Thanks & Regards The Orchid Hotel, Pune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The food was excellent, and the in-room dining experience was made even better by Anil's attentive service. Room service was prompt and efficient, and the food was fresh and did not cause any stomach issues. Unfortunately, the pool was still closed, which was a disappointment.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhattacharya Ayon, Other at The Orchid Hotel
Responded 30 Dec 2024
Dear Valued Guest, Namaskar! We're delighted to learn that you enjoyed our in-room dining experience and esteemed the excellent food quality. It's heartening to note that Anil's service enhanced your stay with his attentive care. We pride ourselves on the efficient and prompt service our staff provides, and it's very rewarding to see it being acknowledged. We understand your disappointment regarding the unavailability of our pool. Please be assured that we only close amenities to ensure the safety and satisfaction of our guests. Your patience and understanding in this matter are highly appreciated. We eagerly look forward to welcoming you back once all our facilities are fully operational. Thanks & Regards The Orchid Hotel, Pune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The Orchid Hotel in Pune stands out as a top choice for travelers seeking a comfortable and enjoyable stay. Renowned for its exceptional service, cleanliness, and polite staff (Ashutosh and Gayaram), this hotel offers a delightful experience. Guests praise the housekeeping team for their cooperative and hygienic approach, ensuring a pleasant environment throughout the stay(for 2 weeks). The rooms are well-maintained, providing a relaxing retreat after a day of exploring Pune. Additionally, the hotel's strategic location near Balewadi Sports Complex adds convenience for sports enthusiasts or those looking to enjoy local attractions. With positive reviews highlighting the quality of service, cleanliness, and overall experience, The Orchid Hotel in Pune emerges as a highly recommended option for visitors to the area. Whether for business or leisure, this hotel promises a memorable and comfortable stay, making it a standout choice in Pune's hospitality scene.
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Date of stay: March 2024Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhattacharya Ayon, Other at The Orchid Hotel
Responded 24 Mar 2024
Dear Mr. Himanshu, Namaskar! It's extremely encouraging to hear that your stay with us at The Orchid Hotel in Pune was nothing short of delightful. Acknowledgement of our dedicated staff members, Ashutosh and Gayaram, along with our cooperative housekeeping team, emphasizes our commitment to exceptional service and cleanliness. We are thrilled to hear that our well-maintained rooms provided you with the relaxation and comfort you needed during your two-week visit. Being located near Balewadi Sports Complex is indeed one of our strategic advantages, and we're glad it added value to your stay, especially if you were here to enjoy the local sports scene or other attractions. Your positive feedback underlines our dedication to creating memorable experiences for all our guests, whether traveling for business or leisure. It's truly rewarding to be considered a highly recommended option in Pune, and it motivates us to continue setting the standard for hospitality in the area. Rest assured, we eagerly anticipate your next visit and the opportunity to serve you again with the same level of excellence that defined your recent stay. Kindest Regards, Team Orchid, Pune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.



I am staying at The Orchid in Pune since 26th September 2024 and will be checking out tomorrow. For a hotel that portrays itself as an eco-friendly hotel there are some glaring mistakes.
The lobby check in counter has small 250ml plastic water bottles and appy fizz bottles. Can be avoided.
In the room there are glass bottles for water. Every day during cleaning half used or 1/3rd used bottles are also replaced. This can be avoided for guests who are staying over. By all means keep an extra bottle of water but why waste the 1/2 used bottle.
Same is the case with toiletries, half used toiletries are replaced daily. Again, can be avoided for guests who are staying over.
In addition to the above, the diverter in the washroom to shift from hand shower to overhead shower was broken which has not been replaced since day 1. It was just put back and came out again when I went to use. The shower curtains are dirty, and meal boxes were not removed for more than 2 days.
They also have a weird rule of not allowing outside food - which is bizarre considering the food in the hotel is very average and super expensive. Dinner buffet is at 1600 + taxes. Breakfast buffet is also very basic and after the first 3 days I stopped eating breakfast in the hotel. I somehow managed to get outside food in one evening and when I called the in room dining for cutlery, I was told that cutlery can only be provided if food is ordered from the hotel. Overall, a very disappointing stay.
The lobby check in counter has small 250ml plastic water bottles and appy fizz bottles. Can be avoided.
In the room there are glass bottles for water. Every day during cleaning half used or 1/3rd used bottles are also replaced. This can be avoided for guests who are staying over. By all means keep an extra bottle of water but why waste the 1/2 used bottle.
Same is the case with toiletries, half used toiletries are replaced daily. Again, can be avoided for guests who are staying over.
In addition to the above, the diverter in the washroom to shift from hand shower to overhead shower was broken which has not been replaced since day 1. It was just put back and came out again when I went to use. The shower curtains are dirty, and meal boxes were not removed for more than 2 days.
They also have a weird rule of not allowing outside food - which is bizarre considering the food in the hotel is very average and super expensive. Dinner buffet is at 1600 + taxes. Breakfast buffet is also very basic and after the first 3 days I stopped eating breakfast in the hotel. I somehow managed to get outside food in one evening and when I called the in room dining for cutlery, I was told that cutlery can only be provided if food is ordered from the hotel. Overall, a very disappointing stay.
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Date of stay: September 2024Trip type: Travelled on business
Room Tip:Â Avoid staying here unless like me this is the closest hotel to your work place.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhattacharya Ayon, Other at The Orchid Hotel
Responded 5 Oct 2024
Dear Mr. Satish, Namaskar! We regret to hear about the issues encountered during your stay at The Orchid, Pune. Your feedback on our eco-friendly practices is invaluable, and we acknowledge the points you've raised regarding the usage of plastic bottles, replacement of water and toiletries, and the removal of meal boxes. These will be reviewed with our housekeeping team to ensure our sustainability efforts are consistent and effective. We're dismayed to learn about the malfunctioning bathroom fixtures and cleanliness concerns. Rest assured, we are addressing these matters with our maintenance team to prevent such inconveniences in the future. Regarding the food policy, we aim to maintain quality and hygiene standards, however, we understand your concerns about the food pricing and variety. We constantly strive to enhance our culinary offerings and will certainly consider your insights. Your dining experience and the incident involving cutlery have been noted, and we are looking into our service protocols to improve guest satisfaction. We value the time you took to share your experiences, and while your stay did not meet expectations, we hope to have the opportunity to demonstrate our commitment to service excellence in the future. Thanks & Regards The Orchid Hotel, Pune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location!!!
Check in experience could have been smoother even after self registration.
Room was very precious. We changed 3 rooms- dust on bed, sofa, table, lamps ceiling and insects as we arrived was pretty noticeable. Finally Mr. Nagesh (DM) helped us for giving better Cleaned room. Utkarsh was very helpful.
Sealing is needed on drinking water bottles as mentioned on bottle label. There is no calories and serving size mention on IRD menu.
More options for vegetarian for bakery in breakfast is needed. FnB service staff (for breakfast) is not at all courteous. When requested spoons fork and tissues on the table, one of the female staff (now forget her name) she least bother and she was doing her clearance.
Maintenance of bathroom was not upto the date and more was required.
Improve on the overall aroma of the hotel specifically the corridors area. Humidity smell presets.
Overall over stay experience was very comfortable... Thank you Nagesh for your cooperation.
Check in experience could have been smoother even after self registration.
Room was very precious. We changed 3 rooms- dust on bed, sofa, table, lamps ceiling and insects as we arrived was pretty noticeable. Finally Mr. Nagesh (DM) helped us for giving better Cleaned room. Utkarsh was very helpful.
Sealing is needed on drinking water bottles as mentioned on bottle label. There is no calories and serving size mention on IRD menu.
More options for vegetarian for bakery in breakfast is needed. FnB service staff (for breakfast) is not at all courteous. When requested spoons fork and tissues on the table, one of the female staff (now forget her name) she least bother and she was doing her clearance.
Maintenance of bathroom was not upto the date and more was required.
Improve on the overall aroma of the hotel specifically the corridors area. Humidity smell presets.
Overall over stay experience was very comfortable... Thank you Nagesh for your cooperation.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhattacharya Ayon, Other at The Orchid Hotel
Responded 20 Dec 2023
Dear Valued Guest, Namaskar! I thank you for sparing your valuable time to post a review of us on TripAdvisor. Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Kindest Regards, The Orchid, Pune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My sincerest complements to whomever is reponsible for the training of the staff at the Orchid hotel. The Orchid Hotel has a five diamond staff that more than compensates for the infrastructure issues that the hotel has (more on that shortly).
I will start with the Duty Manager Nagesh, who immediately resolved an unfortunate issue relating to our rooms that was caused by one "bad apple". His quick thinking and skillful customer service prevented the hotel from losing three rooms with multiple nights.
The front desk staff (except for the one "bad apple") was superb - I wish I had all of their names but I do remember a sweet girl named Shivani. The kind and smart Sampada at guest relations is the type of employee that would be an asset to any organization.
There was Shita, Vikram, Deepak, Norbu and so many others in the restaurant that I wish I knew all of their names. I witnessed the waitstaff tending to small children to allow their parents a respite in order to enjoy their meals. The food was excellent (that chaat station sublime)! Admittedly we missed the standard breakfast hours a few times due to our late working hours (we overslept) the restaurant staff was always accomodating and willing to make an egg on request.
The housekeeping people were kind and did such a great job with my laundry that it made packing efficient.
I must repeat, Diamond Class Staff!!
Now, about the infrastructure (and this is directed to the owners/board). Your staff saved you from getting a horrific review. If not for the staff, I would give a two (again your staff saved you) This is physically not a five star hotel. I recognize renovations are pending, but there are some cosmetic issues that should be resolved immediately. Small example, please check out the exterior window in room 716. I am sure your staff has made you aware of this. We selected this hotel instead of the US based chains intentionally (read between the lines). Your occupancy seems to be consistent, therefore I believe the negligent appearance of the hotel is your fault because you choose profit over excellence and that is most unfortunate. Do better.
Namaskar to the staff!!!
I will start with the Duty Manager Nagesh, who immediately resolved an unfortunate issue relating to our rooms that was caused by one "bad apple". His quick thinking and skillful customer service prevented the hotel from losing three rooms with multiple nights.
The front desk staff (except for the one "bad apple") was superb - I wish I had all of their names but I do remember a sweet girl named Shivani. The kind and smart Sampada at guest relations is the type of employee that would be an asset to any organization.
There was Shita, Vikram, Deepak, Norbu and so many others in the restaurant that I wish I knew all of their names. I witnessed the waitstaff tending to small children to allow their parents a respite in order to enjoy their meals. The food was excellent (that chaat station sublime)! Admittedly we missed the standard breakfast hours a few times due to our late working hours (we overslept) the restaurant staff was always accomodating and willing to make an egg on request.
The housekeeping people were kind and did such a great job with my laundry that it made packing efficient.
I must repeat, Diamond Class Staff!!
Now, about the infrastructure (and this is directed to the owners/board). Your staff saved you from getting a horrific review. If not for the staff, I would give a two (again your staff saved you) This is physically not a five star hotel. I recognize renovations are pending, but there are some cosmetic issues that should be resolved immediately. Small example, please check out the exterior window in room 716. I am sure your staff has made you aware of this. We selected this hotel instead of the US based chains intentionally (read between the lines). Your occupancy seems to be consistent, therefore I believe the negligent appearance of the hotel is your fault because you choose profit over excellence and that is most unfortunate. Do better.
Namaskar to the staff!!!
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Be prepared for the occasional power loss in the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhattacharya Ayon, Other at The Orchid Hotel
Responded 12 Apr 2023
Dear Valued Guest, Namaskar! I thank you for sparing your valuable time to post a review of us on TripAdvisor. Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Kindest Regards, Team Orchid,Pune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the worst 5 star hotel chain in India. It started with check in, someone was arguing on the check in counter so it took extra long for our time to come. Finally there was an absolute ruse guy came in for check in called Abhishek, did not catch his full name, but was not at all nice to interact, he did not give any information of the New year event that was happening. The rooms were just below average, the bedding seemed just about cleaned but had faint stain marks. It was new year other wise would not have accepted the room. The hair blower was not working in the room, the washroom was not cleaned properly and had stain all over the place. We were tired hence did not wanted to argue so accepted the rooms. The breakfast was equally bad, they had got makeshift dinning area to accommodate new year rush but my got it was a wonderful mismanagement. The staff was roaming in the dinning area but we're not taking ready to make orders, don't know why the hell they were even standing there. We went to get some extra items for eating and had told the staff explicitly to not take the plates away, but still they took our and have the table away to someone else. Eventually they started to shift people to other places for eating, we had to talk almost 100 metres to get the food as the serving area was far from the makeshift dinning area. Even though there was barely any place to sit and eat the were more interested in getting more people in to just make few extra bucks. Not professional at all, and will highly recommend people to skip this. A 3 star hotel will be much better that this. And i am sure the staff will be much much better than the guys they have got here. Also there were flies around the dining area. High recommend to skip this hotel. Better to go in a dhaba and you will get better tasting and hygienic food as compared to this and surely those dhaba guys will be happy to see you there. But in orchid they will take your money and just forget that you ever were there after that. 0 star hotel.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhattacharya Ayon, Other at The Orchid Hotel
Responded 2 Jan 2023
Dear Mr. Ringne, Namaskar! We would like to offer our sincerely apology for the inconvenience faced as per the narrated issues mentioned in your review . We have already taken it up internally to resolve and non repeatance of similar issues in future . We can imagine how annoying this situation can be, when we relate this to ourselves and this is definitely not the kind of experience that we would want any of our guests to face. We would like to thank you for taking out time to review our hotel. We will make sure that we delight you on your future visit . Customer Satisfaction is something that we take very seriously and would never compromise under any of service from our end and we know the value of the money our guests spend trusting us. We hope this helps, we look forward to see you again. Kindest Regards, Team Orchid Pune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms were not upto the mark inspite of paying as high as for other 3 or 5 star hotels. In room dining was terrible and the hotel is losing it's charm of a year ago. Pool is non operational even during summers and the tariff you are paying is still with the use of pool!! Not even a mini fridge in a supposedly 3 start hotel property.
Breakfast quality has degraded with spoilt Watermelon juice, unhygienic Fruit Dahi, fresh cut fruits no longer are fresh cut. Takes ages to get something if you order for it at breakfast and you need to keep on reminding the staff.
Overall a very bad experience!! Looking out for other options now as used to be a regular at this hotel previously.
Breakfast quality has degraded with spoilt Watermelon juice, unhygienic Fruit Dahi, fresh cut fruits no longer are fresh cut. Takes ages to get something if you order for it at breakfast and you need to keep on reminding the staff.
Overall a very bad experience!! Looking out for other options now as used to be a regular at this hotel previously.
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Date of stay: April 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhattacharya Ayon, Other at The Orchid Hotel
Responded 8 Apr 2024
Dear Mr. Ghatole, Namaskar! We're genuinely concerned to hear about your recent experience at our hotel. It's disheartening to learn that the quality of our rooms and in-room dining did not meet your expectations, and we acknowledge your disappointment regarding the pool not being operational. We also regret to learn about your breakfast experience, as providing fresh and high-quality food is a priority for us, and it seems we fell short this time. Your feedback regarding the mini-fridge has been noted and we understand the importance of such amenities for a comfortable stay. We aim to continuously improve and it's evident from your feedback that we need to re-evaluate our offerings and service standards, especially for our loyal guests. Please be assured that your concerns have been communicated to our management team for immediate attention and action. It's our hope to have the opportunity to restore your confidence in our hotel and to welcome you back for a stay that reflects the high standards we strive to achieve. Thanks & Regards The Orchid Hotel, Pune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is good, the rooms are very good and well maintained, the breakfast is too cramped and same menu is served the 3rd day. The laundry is below par as it is out sourced you get the laundry delivery the next day after 9 am. This is a main draw back of the hotel.
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Date of stay: December 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhattacharya Ayon, Other at The Orchid Hotel
Responded 2 weeks ago
Dear Mr. Sadashiv, Namaskar! We appreciate you taking the time to provide us with your valuable feedback. It’s fantastic to acknowledge that the quality and maintenance of our rooms as well as the location of our hotel met your expectations. However, we are truly disappointed to learn about your experience with our breakfast service and laundry amenities. We receive a variety of guests and we strive to cater to all by providing a rotating breakfast menu. We're sorry if it did not meet your taste and will consider making revisions based on your remarks. In regards to the laundry, we understand the inconvenience caused by the delay in service may have. We strive for prompt and efficient services, and we will critically review our outsourcing arrangement to ensure timely and quality delivery in the future. Your critical review is a golden opportunity for us to improve our overall guest experience. Please know that we value your comments and will take everything you said onboard for improvements. We hope to have the chance to welcome you back soon and aim to exceed your expectations with a flawless stay in the future. Thanks & Regards The Orchid Hotel, Pune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

The stay was very refreshing and pleasant. The breakfast was really amazing and menu is changing every day. Room cleaning happened every alternate day which was really really required and they clean up your room every day as well if you ask for.
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Date of stay: February 2024Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhattacharya Ayon, Other at The Orchid Hotel
Responded 27 Feb 2024
Dear Valued Guest, Namaskar! We are delighted to hear that you found your stay refreshing and pleasant, and that you particularly enjoyed our breakfast offerings and the variety in the menu each day. It's great to know that our room cleaning schedule met your needs and that our team was able to accommodate daily cleaning upon request. Your feedback is appreciated and helps us ensure we continue to meet and exceed our guests' expectations. We hope to welcome you back soon for another enjoyable experience. Kindest Regards, The Orchid, Pune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visitors are allowed to meet the guest in room after adhering to the Hotel Policies
Thanks for the kind words of appreciation and we look forward having you back
I did not see any specific condition while booking in this regard. I think they should allow provided you carry a valid ID proof.
"Comfortable Stay, Nearby Mumbai Bangalore Highway, Security, Hotel, Restaurant all staffs are very cooperative. Food option is also good."Read full review
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PRICE RANGE
₹5,531 - ₹7,550 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraPune DistrictPune
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about The Orchid Hotel
Which popular attractions are close to The Orchid Hotel?
Nearby attractions include Balewadi Stadium (Shri Shiv Chhatrapati) (0.4 km), Gun For Glory Shooting Academy (1.0 km), and Ronak Pandit Shooting Centre (1.0 km).
What are some of the property amenities at The Orchid Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Orchid Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Orchid Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Orchid Hotel?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to The Orchid Hotel?
Conveniently located restaurants include The Urban Foundry, Incognito Restaurant, Bar & Cafe, and Gong.
Are there opportunities to exercise at The Orchid Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Orchid Hotel have airport transportation?
Yes, The Orchid Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Orchid Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Orchid Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Orchid Hotel?
The staff speaks multiple languages, including English and Hindi.