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Crowne Plaza Pune City Centre

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#13 of 221 Hotels in Pune
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Crowne Plaza Pune City Centre
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675 Reviews from our TripAdvisor Community

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Showing 651: English reviews
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Reviewed 4 days ago NEWvia mobile

Nice and clean rooms. Friendly staff. However the breakfast was not so impressive. Perhaps you need be to someone like Durga Mata. The food was covered with some hot lids which need one hand to lift up that lid and by second hand hand you can hold your plate. Then you need some more couple of hands to serve the...

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Helpful?
Thank Tom_Abuj
divakarshukla1, General Manager at Crowne Plaza Pune City Centre, responded to this review

Dear Guest, Greetings from Crowne Plaza Pune City Centre! We are thankful to you for reviewing us on Tripadvisor. We are glad you liked our rooms. It is also good to know that you were able to enjoy our services. We have also noted your concern over Breakfast and it is being taken seriously and put to good use in...

Reviewed 5 days ago NEW

Terrible Laundry Service-Damaged my Armani Jacket, I said to dry wash but they processed it as normal laundry also thread coming out side. for resolving they took it and wash many times but it was more damaged. Cab was not provided for airport pickup even one day prior information. I also said them to make a note, but they denied...

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Helpful?
1Thank Ravi K
shivaniprajapati1, General Manager at Crowne Plaza Pune City Centre, responded to this review

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for taking the time to share your comments on Trip Advisor. Your feedback is much appreciated and it is being taken seriously and put to good use in our endeavour to provide the highest standards of care and service to our guests. The areas of disappointments would be acted...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 days ago NEWvia mobile

I stayed at the hotel about a day back for a night while on a business meet. The stay was very comfortable, with spacious rooms and a great breakfast spread following the next morning. The staff was helpful in the check out process while collecting the feedback and patiently explaining the membership features and new updates on the same.

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Thank A TripAdvisor Member
shivaniprajapati1, General Manager at Crowne Plaza Pune City Centre, responded to this review

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for taking the time to share your review on Trip Advisor. It is my pleasure to read that you had a pleasant stay with us. We are indeed delighted to know that the food & services rendered were up to your expectations. It is comments and constructive feedbacks such...

Reviewed 1 week ago NEWvia mobile

Food is the best part i love about the place. Rooms are superb and spacious. But the hotel is catering more towards the business proffesionals rather than leisure. So you may find a bit awkard when you get out of the rooms to the lobby or restaurant.

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Helpful?
Thank Nikhilesh M
shivaniprajapati1, General Manager at Crowne Plaza Pune City Centre, responded to this review

Dear Guest, Greetings from Crowne Plaza Pune City Centre! We are truly thankful to you for writing this wonderful review. We are glad you were able to enjoy our food and services. It also makes us immensely happy that you liked our rooms. It is a pleasure to read such a positive comment and to know that we were able...

Eindhoven, The Netherlands
Reviewed 1 week ago via mobile

Very good welcome, and got a really big suite. All clean and tidy, internet fast and available. In noisy surroundings with a lot of celebrations going on which livens things up, but I guess most of Pune is pretty noisy. Open air bar on the roof, just the basics, but you can drink beer without airco which is great after...

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Helpful?
Thank Tim S
shivaniprajapati1, General Manager at Crowne Plaza Pune City Centre, responded to this review

Dear Guest, Greetings from Crowne Plaza Pune City Centre! We are truly thankful to you for writing this wonderful review. We are glad you were able to enjoy our food and services. It is a pleasure to read such a positive comment and to know we were able to showcase the true standards of IHG hospitality. Such feedback serves as...

Reviewed 2 weeks ago via mobile

I had a business trip and travel from Mahad to Ahmednagar and decided to stay two nights in Pune shine I've never visited before. I planned to book the car from Pune to Ahmednagar directly in the hotel. The staff is outstanding friendly and helpful! They gave me two options for car booking and assured I will reach Ahmednagar on...

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Helpful?
1Thank Erik Steiniger
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! We are truly thankful to you for writing this wonderful review. We are glad you were able to enjoy our concierge services and our food. We are also pleased that you liked our rooms. It is a pleasure to read such a positive comment and to know we were able to...

Reviewed 2 weeks ago via mobile

Nice hotel centrally located. Rooms are very comfortable and service is excellent. Price is also very reasonable. Food in room service was average. overall staff is very friendly and helpful. Hotel is very clean and well maintained. The rooms are very spacious and well equipped.

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Helpful?
Thank Vikram R
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for taking the time to share your review on Trip Advisor. It is my pleasure to read that you had a pleasant stay with us. We are indeed delighted to know that the services rendered were up to your expectations. It is comments and constructive feedbacks such as yours...

Reviewed 2 weeks ago via mobile

The person in the banquet name Mr dipak is very helpfull.The food is also nice.Service of the hotel is fast.Special thanx to staff and employees of the hotel and Mr dipak.It is as good as home stay. The hotel is very nice and staff is very good

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1Thank hans2221
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you so much for your crisp and encouraging review. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm Regards, Divakar Shukla General Manager

Mangalore, India
Reviewed 3 weeks ago

Great hotel situated in Koregaon Park.The staff are very friendly and courteous.Rooms are clean and spacious with bathrooms which have a spacious shower area and tub.Food was decent nothing exceptional,but overall I was very impressed with the service.

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Helpful?
1Thank Arvind S
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you so much for your crisp and encouraging review. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm Regards, Divakar Shukla General Manager

Reviewed 3 weeks ago

nice, modern, cozy, nice staff, nice rooms, nice bed, nice bathroom...everything is good about this hotel. location is in the center, bit crowded area, but good. very nice and helpful staff. very nice breakfast.

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Helpful?
Thank NishantArya
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you so much for your crisp and encouraging review. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm Regards, Divakar Shukla General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Crowne Plaza Pune City Centre is an upscale hotel in the heart of the Pune city, which allows you to restore, reconnect and re-energise. The hotel is designed as a definitive business hotel and offers facilities that allow you to make the most during your visit to the city. From gatherings of many at our meeting rooms to hosting dinners at the banquets, this place helps simulate ideas and get away at the same time. From well trained staff to scrumptious food and beverage to plentiful conversations at the roof top lounge, the hotel helps you re-connect with old friends, and to make new ones. Re-boot yourself at our 24/7 gym or plunge into the serene swimming pool to invigorate and rewind. ... more   less 

Additional Information about Crowne Plaza Pune City Centre

Address: C.T.S. No. 37 & 37/1, Bund Garden Road | next to Jehangir Hospital, Pune 411001, India (Formerly Courtyard Pune City Centre)
Region: India > Maharashtra > Pune
Price Range: ₹ 5,175 - ₹ 7,861 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Pune City Centre 4*
Number of rooms: 176
Reservation Options:
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Hotel Style:
#10 Family Hotel in Pune
#12 Luxury Hotel in Pune
#14 Business Hotel in Pune
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Pune City Centre staff and other travellers.
2 questions
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Pune, India
6 months ago

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Questions? Get answers from Crowne Plaza Pune City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Terrible service”
 of 5 bubbles ravik974, 20 Mar 2017 | Read review
“Avoid rooms facing the front they would be a bit noisy.”
 of 5 bubbles 827arvinds, 3 Mar 2017 | Read review
“Any room on top floor facing the station or lower rooms facing the pool.”
 of 5 bubbles , 1 Mar 2017 | Read review
“Rooms facing the Pune station have excellent view”
  • Night Panoramic view
  • Morning Panoramic view
  • Sunset from room
 of 5 bubbles Parag7757, 27 Feb 2017 | Read review
“Corner rooms have great sunrise view”
 of 5 bubbles ankura, 26 Feb 2017 | Read review
5 of 5