A basic hotel in the heart of the city, it is a bit difficult to find. Stayed one night briefly here, limited room /ironing service options given the small size and homely nature of operations so cannot expect much other than a clean room and basic amenities. Pricing is on the higher side due to central location.
From the moment we checked in we had power failures. It happened like every hour and we would have no wifi for a long periods. Most importantly it would happen when we get back from work or in the mornings before going out..most critical times. Rooms were spacious and they always had plently of bottled water. Breakfast was not always good. One morning a few of the dishes had hard edges around it and it gave me terrible diarrhea. On one occasion the butter was also rancid. Hotel Ornate and Phoenix hotel is run by the same managment.
The rooms are spacious, food is good and the staff is courteous. It is just 15 minutes away from airport but not in outer city. Big and small restaurants are nearby.Phoenix mall is just ten minutes away. Overall a pleasant stay
I am extremely happy to have stayed in your hotel. I am very delighted with the ambience of the hotel. The room was always kept clean and the supportive staff was always present to help. Pleasant aroma and cleanliness are key offerings. If weather conditions were good, I feel electricity and Wi-Fi would not have got affected. I would prefer to stay in your hotel for all my upcoming visits.
To the Front Office Manager, Arijit Das, who has provided me unlimited internet access during my 27 days stay..... to the guys in Front Desk Office Nisha, Aditya & Dharmendra who had accommodated me very well, to Nisha who let me borrow an umbrella since sometimes weather is raining and has given me 2 pieces complimentary laundry.....and to the guys in the restaurant Mohan and most especially Shubham who did a commendable job for me in understanding my order...Thank you is not more than enough for the warm welcome in your Hotel. Keep it up guys, I knew you have more to show up. Your Hotel is just 5 mins walk away from our sister company SPXFLOW, so with the proximity of your place to our sister's company office and the commendable job some of the staffs, I would choose the same place on my future journey out there, plus a bit cheaper compared to other Hotels. Thank you......thank you.......thank you…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing