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Phoenix Hotel

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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Burgess Hill, United Kingdom
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 week ago

Stayed here for a couple of nights and no real complaints or highlights. The check in was quick and easy. The room was perfectly fine and everything worked ok. Wifi was free and worked ok..although speed and connection was always better nearer to reception. The breakfasts were fine, and the room service and food quality was also good. No bar,... More 

Helpful?
Thank Ken W
Privilege_Hotel, Manager at Phoenix Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us. We are happy to note that you have enjoyed your stay at Hotel Phoenix. We really appreciate your comments regarding our services, and breakfast . We truly regret for the inconvenience caused, however we are refurbishing our hotel to upgrade our property . Our commitment to investing in our property... More 

Latur, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Pros: Location, staff, cleanliness, good for families, limited but nice breakfast, Amenneties in room, budget hotel Cons: No working intercom, basic food quality, Parking Space, No lift. Stinking cupboard in room.

Helpful?
Thank bankarravindra
Privilege_Hotel, Manager at Phoenix Hotel, responded to this review

Dear Guest, Thank you for taking your valuable time to write us a review. We regret for the inconvenience faced during your stay with us. We appreciate you bringing this matter to our attention and the opportunity to address your feedback. Constructive feedback is critical to us in our constant bid to improve, we have escalated this matter to the... More 

Mumbai, India
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 October 2016

A nice and cosy hotel with all basic necessities.Have been staying here for the past 4 years. Staff is the same, friendly and courteous. Points below: - Clean room - Spacious room - Balcony available - Breakfast is decent, nothing fancy but fits the price.

Helpful?
Thank ArjunAndotra
Privilege_Hotel, Manager at Phoenix Hotel, responded to this review

Dear Guest, Thank you for staying at our hotel and taking your valuable time out to review us. Appreciate your positive comments regarding our rooms, and service.Constructive feedback is important to us in our constant bid to improve. Along with our team, we certainly look forward to welcoming your return soon. More 

Nagpur, India
Level Contributor
5 reviews
Reviewed 3 October 2016

I had a wonderful stay. Very nice rooms, clean atmosphere, well-mannered staffs and great food. They helped me with any stuff I required. Breakfast was amazing. Right from Momos to idli dosa. All that you can think of for the breakfast.

Helpful?
Thank debbienags
Privilege_Hotel, Manager at Phoenix Hotel, responded to this review

Dear Guest, Thank you for taking the time to write us a review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and special mention of breakfast spread. Thank you again, and we look forward to seeing you on your next trip to Hotel Phoenix More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2016 via mobile

My colleague and I spent 8 days here and found the staff very friendly and helpful. The food was of good quality with a wide choice. The room met our needs well. The Hotel is in a good location. I recommend this hotel.

Helpful?
Thank Lisa B
Privilege_Hotel, Manager at Phoenix Hotel, responded to this review

Dear Guest, Thank you for taking your valuable time to write us a review . We are very happy to read that you had a wonderful experience during your stay with us. Appreciate your comments regarding our rooms, facilities and breakfast options. We definitely look forward to welcoming you again and assuring you of our best services at all times... More 

Pune, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 September 2016

Nice place to stay. I had some of my friends from Delhi and they liked the place too. Great ambience, good service, nice food and beautiful surrounding. Close to all the party places in Koregaon Park. easy access to the main road. Internet is a bit hit and miss, and you only get a 500mb allowance. Staff at reception is... More 

Helpful?
Thank Sunita_Sinha1985
Privilege_Hotel, Manager at Phoenix Hotel, responded to this review

Dear Guest, Thank you for staying with us and taking your valuable time to share your feedback. We appreciate your positive comments regarding our rooms, service, location and food . We certainly look forward to welcoming you back in the very near future. Constructive feedback is important to us in our constant bid to improve. We shall look into each... More 

Mumbai
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 August 2016 via mobile

I stay at Phoenix whenever I'm in Pune for work. It's nothing fancy, but the beds are comfortable and rooms are clean. Buffet breakfast is adequate. Few of the rooms have a balcony, so ask for those if you can. Very close to ABC farms, so you're covered for good restaurants and pubs. Internet is a bit hit and miss,... More 

Helpful?
Thank mr_anthrope
Privilege_Hotel, Manager at Phoenix Hotel, responded to this review

Dear Guest, Thank you for taking out your valuable time to share your feedback. We appreciate your comments regarding our rooms, location and breakfast options. However, we regret for the inconvenience caused and our team here shall assure that all efforts will be taken to ensure you have a pleasant and memorable stay on your next visit to our hotel.... More 

Kolkata, India
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 June 2016 via mobile

If you want a peaceful stay after a hectic day then this place is for you. Situated on North main road conacting Koregaon park wit Mundwa. 8KM from Airport. Big spacious rooms with free Wi-FI. There breakfast is very nice with multiple choice. So as a whole this place is good for business travellers.

Helpful?
Thank 998Sandeep
Privilege_Hotel, Manager at Phoenix Hotel, responded to this review

Dear Guest, Thank you for staying at our hotel and taking your valuable time out to review us. It is our constant endeavor to provide high standard of hospitality and comfort to all our guests, our team here would assure that all efforts shall be taken to ensure you have a pleasant and memorable stay on your next visit to... More 

Mumbai
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 June 2016

We stayed here for 6 nights. The staff could not do enough for us, very accommodating. Room, was lovely and comfortable. Peaceful location in a very vibrant city. Would recommend to others and hopefully will stay there again very soon.

Helpful?
Thank HannaJK
Mumbai
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 18 April 2016

I booked this hotel for a night since I had an event at The Westin next door. Even though it seemed like this was just opposite to Westin, it's actually about 1.3 kms away. Also, the entrance to the hotel is about 500-600 meters of walk, which is an issue when you need to go out of the hotel since... More 

Helpful?
1 Thank Rovingeyes
Privilege_Hotel, Manager at Phoenix Hotel, responded to this review

Dear Guest, Thank you for staying at our hotel and taking your valuable time out to review us. Regret for the inconvenience, the issues have been raised to concerned department and will ensure these problems do not occur again . Rest assured, it is our constant endeavor to provide high standard of hospitality and comfort to all our guests, our... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Wake up to the chirping of birds and see the rising sun on the horizon along with the greenery scattered all around you. A sudden gush of cool breeze freshens up your morning. That's the beauty of this beautiful business hotel which is an astonishingly welcome experience. Rejuvenate yourself for the day ahead .... ... more   less 

Additional Information about Phoenix Hotel

Address: 500 Meters Ahead of Westin Hotel, Close to Abc Farms | Koregaon Park, Pune 411001, India
Region: India > Maharashtra > Pune
Price Range: ₹ 3,009 - ₹ 4,035 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phoenix Hotel 3*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Orbitz, TripOnline SA, Hotels.com, Priceline, Booking.com, HotelTravel.com, Agoda and Travelocity so you can book your Phoenix Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#13 Best Value Hotel in Pune
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Questions & Answers

Questions? Get answers from Phoenix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pleasant stay, peaceful atmosphere”
 of 5 bubbles debbienags, 3 Oct 2016 | Read review
“Our room was 303, good room.”
 of 5 bubbles HannaJK, 1 Jun 2016 | Read review
“Check the wifi, in most rooms it doesn't work.”
 of 5 bubbles ravishanr, 5 Apr 2016 | Read review
“Not the ground floor”
 of 5 bubbles hola865, 6 Mar 2016 | Read review
“Ground floor take 104 1st floor take 212 for better WIFI connectivity, avoid 105 at any cost.”
  • view
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 of 5 bubbles Sravanth8421, 8 Nov 2015 | Read review
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