Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Charming
Property amenities
Free parking
Valet parking
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Pool
Infinity pool
Free breakfast
Rooftop pool
Pool with view
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Suites
Family rooms
Location
Pattoor, Thiruvananthapuram (Trivandrum) 695024 India
Vivin Luxury Suites
26 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Location of the hotel is ideal for a tour of the city, staff were very courteous and supportive. Food quality and taste was worth the price ,the double rooms provided were two small for a family of three. The swimming pool is good for relaxation.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daydream46960702425, General Manager at Vivin Luxury Suites
Responded 7 Jan 2020
Dear Guest, Happy New Year to you and Family............. Let me thank you on behalf of the staff and management for the appreciation and kind words. I understand that the room provided to you were Deluxe (Base Category) room as per the booking, we could have upgraded if the request was placed on at the Front Desk. Sorry for the inconvenience caused. Good Day Thanks & Regards Unnikrishnann V Menon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Though the staff is friendly and helpful, the place looks neglected, and it's high time for a renovation. The premises usually get busy and crowded by the hasty gadabouts who scamper to the Bar at the rear side of the property. Food is passable but nothing worth mentioning. It would be fine if the management renovated the property to make it a family-friendly hotel.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivin luxurious hotel located in trivandrum city opposite of the central artech mall in trivandrum. Vivin is a small cute and luxurious hotel. Just 1.5 km away from trivandrum international airport. Nice classy rooms and excellent foods. Parking available. Very good choice of tourists.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unnikrishnann V Menon, General Manager at Vivin Luxury Suites
Responded 20 Feb 2020
Dear Mr Kamal, Greetings of the day ......!!!!!!!!!!!!!!!!!! We, the staff and management whole heartily thank you for your kind words and appreciation. We look forward for your next stay with us very soon. Wishing you and your family a Very Happy New Year ahead.......... Warm Regards, Unnikrishnann V Menon General Manager
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Very bad property... Amenities are totally broken no proper maintenance. No proper service, dirty kettle, even they are charging for water bottle, not able to get water in washroom, till 5 no room cleaning has been given. The pics which they posted in site it's really fake one.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip:Please don't prefer this property
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My stay at Vivin Luxury Suites was extremely disappointing, and I wouldn’t recommend this hotel to anyone. The rooms were nothing like the pictures online. They were dirty, poorly maintained, and the furniture was old, broken, and unusable.
The service was just as bad. The reception staff were rude and unhelpful. I asked for laundry service, and they said they would get back to me, but I never heard from them again. Gave the charges of one extra bed but they provided just the mattress on the floor and no bed extra bed was given.
The food was average at best, which is not what you expect from a 4-star hotel.
Overall, my experience was far from satisfactory. The lack of cleanliness, poor service, and average food made my stay very disappointing. If you’re planning a trip, I suggest avoiding this hotel. It’s not worth the money or the hassle.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
very very very very bad such a local lodge service we received from a so called 4star property better to stay in a lodge Liked · Nothing was good at this property during our entire stay the staff were really unprofessional and untrained and the behaviour of the staff was really bad and the service at the restaurant was really very very poor I will never suggest this property to anyone. This property claims that they are 4 star property but we didn’t felt the standard of a local lodge such a bad experience the service of the hotel during stay doesn’t worth the price we paid at this really bad property. The staff doesn’t have the manners to interact with the guest even they don’t know the basics to interact with the guest… Front Office . Doesn’t have the manners to wish the guest . Don’t even know how to take a check in . wispper in front of the guest by pointing at them F&B Service . Restaurant is not a Family friendly . They don’t have a proper restaurant- they have a local bar which they uses as a family restaurant which is not at good for family ambience . The room service is not at all on time they take atleast 50minutes to deliver a simple dishes . We ordered some dishes in that one item was missing and then when we called them to ask about such at that time they are telling that the item is not available, they don’t even have the sense to informed the guest about such . Whenever you are entering the so called restaurant please we “suggest to carry water bottles with you” because the restaurant staff doesn’t even bother to perform the basics of the restaurant to serve water to the guest.
Housekeeping . The amenities placed in the rooms was only for one person by knowing that we are double occupancy they doesn’t even care to ask for additional ones also . The Duet Cover was literally torned from one side and I don’t how the housekeeper doesn’t saw such a torned cover . we stayed there for 3 nights and 4 days we didn’t didn’t even received room cleaning and basic amenities. . The swimming pool was not at all cleaned I don’t from last how many days. Kitchen Food was good
I will say the lodge service will be better than this property which claims as 4 star property
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff here are very rude and totally confused. They will confirm one rate and then while check out add all kinds of charges and inflate the bill. Be very careful. Take everything in written. The reception will abuse you on your face.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had another wonderful experience with the front office staff at Vivin Luxury Suites Hotel. They were exceptionally good and polite, ensuring my stay was comfortable and enjoyable. The check-in procedure was swift and seamless, and they even upgraded me to a lovely room. The staff consistently wore warm smiles and were always willing to assist with any queries. I wholeheartedly recommend this hotel to everyone. Once again, thank you so much, Team Vivin!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Probably the worst experience Ever!! In a hotel. The food is terrible, the service is terrible and the cleanliness is very bad. The staff behaves like they don’t want to work there. The room wasn’t cleaned, the bathroom exhaust wasn’t working and they never cleaned the food plates for two days. The place can only improve if they hire new staffs and fire the old ones.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip:Please avoid this place if they haven’t hired new staffs.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel, just 10 minutes drive from the airport is an excellent place to stay. You are greeted by staff who are so friendly and helpful. Nothing was too much trouble. The rooms are large and excellent with a sitting area,bedroom with a king size bed along with a superb on suite. A great little restaurant for breakfast and dinner cooked to order. A great place to stay and visit the surrounding area. .
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip:they are all good
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unnikrishnann V Menon, General Manager at Vivin Luxury Suites
Responded 14 Mar 2020
Dear Mr Clive, Greetings from VIVIN Luxury Suites.....!!!!!!!!!!! We, the management and staff whole heartily thank you for the kind appreciation. Hope your travel back to home was very pleasant and comfortable. Please give our regards and love to your better half too. Looking forward to have you stay with us soon. Thanks & Regards Unnikrishnann V Menon General Manager
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