In restaurant waiter Umar Farooq He is personal service nd take care me as a family man good services attending guest like a family member Mr Umar Farooq treated me very patiently . I am very much impressed. The way he attended with me and other customer also good.
We enjoyed the stay. It was a nice experience lacking proper upkeep the staffs are very attentive and quite helpfull especially the Mr.Jinu, the Front Office Manager was very humble and courteous and his staffs provides excellent service. He is quiet knowledgeable about the tourist attractions in the city which was great help for us. Thanks to everyone and hope to visiting there again.
Had a great time at keys trivandrum. Was traveling alone for meeting my friends. Rooms are well maintained and all amenities were provided when I asked. Housekeeping lady viji is so helpful .she assisted me with a room boy Madan for all requests. Will come back again with family .
I am visiting Keys Trivandrum from 2016....almost 3 to 4 days every month. The hospitality and service which they provide especially Jithu Nair and Umar Farooq is awesome and excellent. All the best wishes. Dr. Sudheesh
Good hotel nice service great staff need to visit once you come to tvm Room clean and neat esp Praveen and viji were good rooms are To be renovated some sort of maintenance real we visited temple and he had a great time here a must visit .-hank you
Awesome stay, clean rooms courteous staff. Housekeeping service is good and well maintained. Expecially praveen manager and viji took good care of us. Keshav was so helpful. We wil visit again and recommend this hotel to my friends and family
I have stayed here for almost 25-30 days since 26 January 2022. Keys Hotel, TVM is centrally located & the staff are extra courteous. To name a few in the restaurant & room service / Umer, Jithu, Vishnu etc & th chef Sharath is a very amicable person who takes frequent feedback & tries to offer choices as far as possible. In the front office Jinu, Megha, Jeeson & Vishnu are really guest friendly. In house keeping Praveen / Kesavan Pandian offer really good service. The GM Mr Manoj is a great conversationist & very helpful. The complimentary breakfast is a good spread with mostly South Indian dishes like Idly, Dosas, Oothapams apart from the normal continental fare. But for a South Indian Vegetarian like me, I have located about 4 such hotels around 1km radius of walking distance for lunch & dinner which is a wee bit costlier in Keys.…
Hii hotel is wonderful 👍 perfect rooms perfect well mannered staff behaviour is very good rooms are cleans my room is so freshy I think upcoming traveller who visited Trivandrum ctrl must visit keys .
It was fantastic support and help done from hotel management team (Praveen &Jinu), while we had late check in the hotel, late check out help and support from team facility services are extraordinary and appreciate their help!!! I would recommend this hotel for family stay.
Very good service . Thank you Sneha, Hari .food is very good . Excellent ambience . Kids enjoyed the food and the menu is kids friendly, kids friendly pool Overall 5 star rating . Thank you very much karthika
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