Excellent ambience, excellent service, spacious clean rooms and excellent food as well. staff was attentive, polite. The views from the hotel were great, and the sightseeing places were all nearby. It's nice for couples as well as family.
We did not have hot water in the bath, the shower had no pressure, when we ordered a simple cheese sandwich, they said their kitchen has no cheese and the grill is out of order. The people answering the phone cannot understand what is being requested and keep hanging up on you. Their menu has sandwiches listed but the manager takes no responsibility for misleading their customers . They kept forcing us to order from the buffet menu. Poor people's skills, no attention to detail for their customers and overall would not recommend anyone to stay here.
Stayed there on 22.10.22 for one night. The resort was good in its looks, but no hand towels were provided, exhaust fan was not working in bathroom, no tea coffee maker in the room, though provided on request, web was found on the door of bathroom, bathroom was not fully clean. Staff was supportive and cooperative. Breakfast was good. Location is very good, very near to many attractions. Needs improvement and can be a very good resort.
I have to emphasize, the service was outstanding. Alan went out of his way to accommodate my needs during these COVID-19 days, always maintaining the protocol. The rooms are clean, tidy and spacious, with a picturesque view of jungle and misty mountains. The resort is in a perfect location for all activities in one's Thekkady itinerary. Unfortunately, due to self-quarantine, my stay was within the confines of the beautiful room. I can't wait to come back to this elegant resort with my family.
Elephant Route is in the prime area and close to all the activities in Thekkady. The size of the room we were given was pretty big with a balcony having a nice view. The room was very quiet and clean. We also liked the welcoming attitude of the staff. The breakfast was good. The main factor is it's location. It is very near to all the activities such as Martial Arts, Kathakali dance, Elephant tour and also Periyar Lake. We had a very pleasant stay here.
The best and very quite hotel. Almost all the important theaters just 5 minutes from the property. Food is excellent and service is at top. My voucher had two room bookings but the manager gave us three rooms as it was available. The place is very quite and interiors are charming. The welcome they had given is really a good one. Recommended for stay in Thekkedy.
Stayed here for one night, very nice hotel rooms are clean and very timely service .elephant centre, kalaripatu, kathakalli dance center everything is very near 2 mins walk able distance and market also very near staff also very good
A nice place to stay, rooms are cleaned, spacious and well maintained. The staffs welcomed us in a traditional way and are very friendly and helpful. It's very near by to the Periyar Forest. The food they served was really good, mix of North and South Indian. No complaints, worth visiting. We had a lovely stay here. Maintain the hygiene. Thank you!
The hotel is next to the elephant centre & Thekkady Kathakali centre and had good comfortable rooms. The staff were very polite and offered excellent service. Be aware of monkeys though which are a plenty around. Had to keep the balcony doors closed as once a group of monkeys came and ate our food
It was a quick plan to visit Thekkady. In a hurry, we've booked rooms and went there in the night. Slept off peacefully after a quick shower. Next morning I woke up seeing the best of nature in front of me. I've shared the pix in my verified handles. I stayed back in my room, watching the beauty of nature through my balcony. Such a scenic place to put the resort. Loved every moment of the stay there. Friendly staff, Tasty and Ethnic Cuisine, Blessed with the beauty of mother earth, Calm, Quiet, So serene... What else could you ask for more?
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